Customer Reviews for Bay Treasures
(U-Haul Neighborhood Dealer)

331 reviews

501 Butler Spaeth Rd   Gillette, WY 82716

(307) 686-1032

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: 9 am - 12 pm

Services at this Location:

Contact Us

(307) 686-1032

501 Butler Spaeth Rd
Gillette, WY 82716

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 4:30 pm
  • Sat: 9 am - 3:30 pm
  • Sun: 9 am - 12 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Gary P. 
Rating:
5.0

Customer did not leave a comment.

EDWARD C. 
Rating:
5.0

Customer did not leave a comment.

Jeff G. 
Rating:
5.0

Service was gteat. I highly reccomand this location.

Shaun F. 
Rating:
5.0

Staff were great. Easy drop off.

mitch B. 
Rating:
4.0

The movers never showed up in Gillette and never contacted me

Tim H. 
Rating:
5.0

Customer did not leave a comment.

Brittany B. 
Rating:
4.0

lot was small but really good employees, very helpful

ryan C. 
Rating:
5.0

Customer did not leave a comment.

ALAN WAYNE W. 
Rating:
5.0

Not a thing that I can think of.

Jerry L. 
Rating:
5.0

Absolutely fantastic. No problems at all and both the pick up and drop off attendant were awesome and helpful!

Mitch B. 
Rating:
4.0

Customer did not leave a comment.

Thresa L. 
Rating:
5.0

Customer did not leave a comment.

blake E. 
Rating:
5.0

Rose is a top notch gal. Always ready to help there is non better!!

TODD E. 
Rating:
5.0

Could've talked to Rose all day!! Excellent service!

Deena M. 
Rating:
4.0

Customer did not leave a comment.

Jeremy G. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

Richard P. 
Rating:
5.0

Don't need to improve anything. Rose and her grandson went above and beyond what they could of done. They were wonderful. They get 100 stars from me.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

chris E. 
Rating:
5.0

Amazing service!

Taylor N. 
Rating:
5.0

Very convenient and very helpful people.

Anthony G. 
Rating:
5.0

They waited for me as I got there near closing time…also another woman ran the business and she was so pleasant. Great that both my U-haul experiences involved not what you would typically see in this type of field.

Tami T. 
Rating:
5.0

This location is very friendly. Not only did we get exactly what we wanted, but we also were greeted by one of the most friendly local owned businesses I have ever dealt with. Everything was well maintained and clean. Everyone working wanted to help as much as they could. I would rate this 10 out of 5 stars if I could.

Eric B. 
Rating:
5.0

Rose was very accommodating!

Paul V. 
Rating:
5.0

She was so helpful and nice. Just a dream.

Lynnette R. 
Rating:
5.0

Customer did not leave a comment.

Debbie B. 
Rating:
5.0

Customer did not leave a comment.

Haven J. 
Rating:
5.0

Tires a little short on tread but, didn't have a problem! Very friendly manager/owner!

Frank T. 
Rating:
4.0

The Truck ran great no Problems. The service was wonderful and all around was a very good experience.

Mike S. 
Rating:
5.0

Customer did not leave a comment.

Sheila T. 
Rating:
2.0

Truck was not inspected before it was put back in service. Gas usage was excessive and when the truck was returned in Kaycee a fuel leak was discovered. The leak cost much more to fuel the truck at the gas prices today.

john Y. 
Rating:
3.0

Customer did not leave a comment.

Emery D. 
Rating:
3.0

Customer did not leave a comment.

Carol Y. 
Rating:
5.0

Extra helpful

Jeff G. 
Rating:
5.0

Customer did not leave a comment.

Aria B. 
Rating:
5.0

Customer did not leave a comment.

Denise W. 
Rating:
5.0

Customer did not leave a comment.

Leola B. 
Rating:
5.0

Customer did not leave a comment.

Glenn S. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL S. 
Rating:
5.0

I DID NOT TURN THE UNIT IN

DONALD H. 
Rating:
5.0

Very pleasant experience! Not sure of her name, she was really nice.

Colleen G. 
Rating:
2.0

Customer did not leave a comment.

Karen L. 
Rating:
5.0

Rose was very friendly and helpful. Pleasant to do business with.

Sharon H. 
Rating:
4.0

nice place plenty of room no improvements needed !

Jeff W. 
Rating:
5.0

Rose was amazing. She went above and beyond and was incredibly helpful. Uhaul should be very proud to have her representing them.

Megan K. 
Rating:
4.0

Customer did not leave a comment.

Valerie K. 
Rating:
5.0

They were extremely helpful and they just need to make sure that the grandson is always available to help.

Larissa P. 
Rating:
5.0

All good! Very accommodating

Todd C. 
Rating:
5.0

The people who run this location are extremely friendly and helpful. We have dropped off 2 different rentals there and they are always easy to work with. People are greeted with a smile and leave with a skip in their step.

Leah H. 
Rating:
5.0

Nothing it was the best service

Carol S. 
Rating:
5.0

Customer did not leave a comment.

Dwight J. 
Rating:
4.0

This place was fine but I had already ordered a truck and paid then had to pay again.

yvonnie T. 
Rating:
5.0

Nothing.

mahiyar P. 
Rating:
5.0

Very helpful!

Chelsea K. 
Rating:
5.0

Tell the customers that they can buy movers that are provided from uhaul the ones in casper did thanks but now I know

Tasha C. 
Rating:
3.0

Customer did not leave a comment.

RAY L. 
Rating:
5.0

Very helpful and friendly staff!

Keith C. 
Rating:
5.0

Customer did not leave a comment.

Bridget O. 
Rating:
5.0

Very friendly and helpful. Loved the little shop inside.

Jessica M. 
Rating:
5.0

Friendly customer service and easy process!

Bridget O. 
Rating:
5.0

Quickest trailer drop off ever.. Very nice staff

Joe O. 
Rating:
4.0

Customer did not leave a comment.

Talayna H. 
Rating:
5.0

Customer did not leave a comment.

Nate H. 
Rating:
5.0

Father in-law is moving. We did refer him to this location.

GRADY S. 
Rating:
5.0

All good

steve S. 
Rating:
4.0

Customer did not leave a comment.

Shaun C. 
Rating:
5.0

Customer did not leave a comment.

ANDREW JONATHAN Y. 
Rating:
5.0

The owner was very nice and owned a lovely shop! It was a great experience.

Francesca R. 
Rating:
5.0

Customer did not leave a comment.

TIM M. 
Rating:
5.0

Rose is extremely friendly-I enjoy renting from her. Always works to get me what I need, equipment is ready to go! . Cute little store also!

Leola B. 
Rating:
4.0

Customer did not leave a comment.

Elizabeth T. 
Rating:
5.0

Customer did not leave a comment.

Doil S. 
Rating:
4.0

Customer did not leave a comment.

Duane S. 
Rating:
4.0

Quick deal, excellent trail er, helpful staff, excellent prices. I will use again if needed.

EJ E. 
Rating:
5.0

Very easy to locate this drop off point and the lady there was very helpful. Was to drop off the auto transport I was using in less than 10 minutes. Excellent service

Frank C. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

Went out of their way to help me! Do not have enough good things to say about the folks that run this place.

Randall J. 
Rating:
3.0

Customer did not leave a comment.

Philip G. 
Rating:
5.0

Only place I'll go is to Rose. She's the best to work with every single time. She makes things quick and easy and understandable. Always so nice as well.

KAYCEE JOLENE B. 
Rating:
5.0

It was very easy and conveniant to rent at the location. Friend people. I can not think of anything that needs improved apon at this time.

donald L. 
Rating:
5.0

I was a little upset that there were not trucks available in my area. I moved from Rapid City South Dakota to Watertown, South Dakota but no local store out of three had any trucks or Solly's available. No location anywhere in my area in south Dakota at all. I had to drive 2 hours opposite direction to Gillette, Wyoming to get the truck. Very inconvenient and costly as well. However the lady at the Gillette, Wy location was great. Would recommend.

Brandi E. 
Rating:
5.0

Customer did not leave a comment.

Mason H. 
Rating:
5.0

Friendly & professional. I will definitely do business here again.

don K. 
Rating:
5.0

Customer did not leave a comment.

Derek S. 
Rating:
5.0

Customer did not leave a comment.

Judith S. 
Rating:
4.0

Customer did not leave a comment.

Sean W. 
Rating:
5.0

Customer did not leave a comment.

TIFFANI S. 
Rating:
5.0

Customer did not leave a comment.

THOMAS MATTHEW M. 
Rating:
5.0

Customer did not leave a comment.

Todd T. 
Rating:
5.0

Customer did not leave a comment.

Todd T. 
Rating:
5.0

Again, outstanding customer service!!

Dave S. 
Rating:
5.0

Nothing she was very friendly and welcoming. Great customer service I have no complaints.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

KEVIN S. 
Rating:
5.0

Rose was awesome! Very professional and helpful.

CYNTHIA F. 
Rating:
5.0

Customer did not leave a comment.

ADRIANNE B. 
Rating:
5.0

Customer did not leave a comment.

Judy Marie S. 
Rating:
5.0

Rose did every thing she could to make this happen for us.

Steve G. 
Rating:
5.0

Rose was wonderful to work with and very kind.

Larence D. 
Rating:
5.0

Rose is the best thing to ever happen to U-Haul!

Monique M. 
No reviews have been submitted for this location.

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