Just honestly pretty scary and dirty.
Fonda B
Customer Reviews for Beaver Smoke Shop And Novelty
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Not marked very well for customers to notice it's a uhaul location.
MISTI MThe back of the truck was dirty and I did all the work to check it out and to check it in. The attended never walked outside to check milage he had me take a picture of it.
Robby MThe guy explained everything VERY POORLY now I'm out 277 dollars.
jonas fThe pick up attendant had no idea what was going on, he couldn’t find the reservation either, even with confirmation number. Took 15 minutes to obtain the keys. Gas was 1/4th full.
Christopher EClark did not know what they were doing and how their check-in checkout system worked. He had me go multiple times to the van to get information that he could’ve retrieved himself. He would quit helping me every time someone came through the store meaning it took me a really long time to get checked out. I turned in the van two days early, came back with more gas than what was needed, and he had the gall to charge me an additional Four dollars for supposed excessive mileage when I drove right there the location. I have used U-Haul a lot in the past, but after this drop off experience, I may not in the future.
JACK SThe location was unacceptable, they left the truck on a 1/4 tank
Lola DThe customer service was absolutely unacceptable. The owner did nothing to solve the issues that were brought to his attention. The truck I rented was on E which has never been an issue in all the history that I have rented a U-Haul truck. I was very displeased, and if I did not know this company I would have never used you again.
Kimberly LIt’s a smoke shop. What did you expect?
JESSICA RThis location rental guys are very professional, helpful and kind. I will always recommend everyone to go this location to rent Uhaul truck. Awesome people..😊
shankar KThe staff was great and everything could not have gone better. I will highly recommend this location to any of my friends in need of a rental.
Steven BYes they couldn't find my Reserve U-Haul for like 25 min then when we got done the guy was saying that we put a scratch on it but it's already on it what we got in
Raymond A