The first guy I talked to was very rude I also asked for a ball they didn't supply one .
Glen M.
Customer Reviews for Belcanto Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
friendly customer service
Morris P.The staff running this location are excellent to deal with and I would highly recommend them to everyone.
Jeffrey B.Great people. Friendly, courteous 2 big thumbs up
Darcey N.It would be nice if there was more in the Williams lake area to rent. We did get this one in PG earlier than what we reserved for. But it helped us not to be rushed to pack it up. But we were very happy with the service in PG
Robert N.Not organized at all
jeffrey L.The owner was friendly and so was his dog. Great experience picking up the machine.
GEORGE P.The gentleman was great to deal with and very helpful. Quick and easy
Michael H.I specifically asked for a ramp to load a refrigerator by myself and after 40 minutes that it took to do the contract, I found out the truck didn't have one. Not impressed, ruined my whole day!!!!
NATASHA B.make sure the cargo area of the truck is inspected for spills of clear liquids and dirt/ grease
Blaine D.Tiny lot for maneuvering/backing up, and the guy who usually handles returns wasn't there and staff still there weren't sure how to process a return. But, the lady was very helpful in figuring things out, helping me (a trailer newbie), backup the trailer, and we managed the unhitching together. Friendly staff, and they have a sweet old shop dog too!
Shawn S.There was blood in the truck .... Our order what changed to a smaller truck then originally reserved, making us have to do two trips with it costing us twice th milage....we reserved a dolly ..and got the wrong dolly... And the online way to get the key for the truck was alot more then expected... We are supposed to be contacted by someone in U-Haul to discuss the payment... As we don't want to pay for the dolly as the wrong one was put in the truck then what we originally ordered. Haven't heard from anyone yet.
Kim S.Seems like a lot of duplication on paper work (Had to go through a lot of info I provided when I booked it) but that seemed to be a process issue or system issue. Other than that it was good. Guy was nice and helpful.
TIM M.New dealer and still learning the process. He was a very friendly fellow.
DAVID L.