Customer Reviews for Bemiss Rentals
(U-Haul Neighborhood Dealer)

1,068 reviews

4800 Bemiss Rd   Valdosta, GA 31605
(at Hwy 125)

(229) 247-2011

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: 10 am - 2 pm

Services at this Location:

Contact Us

(229) 247-2011

4800 Bemiss Rd
Valdosta, GA 31605
(at Hwy 125)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 8 am - 12 pm
  • Sun: 10 am - 2 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Mark D. 
Rating:
5.0

Truck I was reserved wasn't available when time to pick up but they offered me a bigger one for the same amount .

Alexandria G. 
Rating:
5.0

Bobbie does a great job at the Bemiss Rd location in Valdosta, GA. She is professional and very courteous. Job well done.

Rodney E. 
Rating:
5.0

Customer did not leave a comment.

Dicky H. 
Rating:
5.0

The truck that I rented drove really good.

JOSEPH M. 
Rating:
5.0

Nothing

JARED W. 
Rating:
5.0

Customer did not leave a comment.

Leah M. 
Rating:
5.0

Was taken care of quickly and professionally. Location was very well maintained.

Ronald H. 
Rating:
3.0

No one was present when I returned the rented car hauler, but the online return was very convenient.

Dan S. 
Rating:
5.0

Customer did not leave a comment.

SHARON N. 
Rating:
1.0

Their equipment can not be working properly. I was charged almost $300 for mileage I know I didn't use. I was told I went 200 miles for 5 trips from Valdosta Georgia to Lakeland Georgia. Then they overdraft my account by putting money back in my account then taking it back out 4 days after my rental. I will never use this location again.

Kylie D. 
Rating:
4.0

Customer did not leave a comment.

HANNAH M. 
Rating:
5.0

Customer did not leave a comment.

RICHARD W. 
Rating:
5.0

Customer did not leave a comment.

Richard G. 
Rating:
5.0

Customer did not leave a comment.

DIANE W. 
Rating:
5.0

Very clean trucks,and office,Ms.Bobbie,was very helpful and has awesome customer service! Would definitely recommend this location over any in Valdoata! Thanks Ms.Bobbie at Bemiss Rentals!

Kisha L. 
Rating:
3.0

The truck was dirty and I was charged for extra gas that I didnt use

JAMES E. 
Rating:
5.0

Customer did not leave a comment.

Christian R. 
Rating:
2.0

Check/maintenance trucks

samantha M. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
5.0

Great help fast service..

David P. 
Rating:
2.0

The lady didn't show up to work until an hour after they were supposed to open, then proceeded to keep the door locked another 15 minutes causing me to waste over an hour of my life.

Austin K. 
Rating:
5.0

Customer did not leave a comment.

Robert F. 
Rating:
5.0

Excellent job

Nancy G. 
Rating:
5.0

Excellent service from staff.

Terry W. 
Rating:
3.0

Customer did not leave a comment.

JOHNNY C. 
Rating:
4.0

Thanks for recognizing us and PLEASE continue to offer Military Discounts!

NATALIE H. 
Rating:
4.0

Customer did not leave a comment.

Kelvin B. 
Rating:
4.0

Customer did not leave a comment.

Kim G. 
Rating:
5.0

The staff were very friendly and went out of their to meet my needs. They very professional answering all my questions. Job well done.

Terry W. 
Rating:
3.0

Customer did not leave a comment.

Brandon W. 
Rating:
5.0

Customer did not leave a comment.

Shadrach P. 
Rating:
4.0

None

ronnie W. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
3.0

Customer did not leave a comment.

Nia H. 
Rating:
1.0

Fix the website. I could not return the vehicle as easy as advertised.

Alonte W. 
Rating:
5.0

Customer did not leave a comment.

APRIL G. 
Rating:
5.0

Customer did not leave a comment.

Roy F. 
Rating:
5.0

If the equipment is not available at the site you requested, make sure the new location that you give the customer is correct, I had to go out my way to find the correct location that was given to me on the phone by the representative

FREDDIE T. 
Rating:
1.0

Called me claiming I was late returning my equipment and told me I must verify my return date. Me the customer. Really?? Seriously… you have a computer tied into the uhaul system and you tell me I have to call and verify my return date which I told you on the phone. Then you charge me for some leaves in the back of the truck and for 23 miles which the Orlando uhaul told me I would not be charged for!! Seriously the worst uhaul ever. Do not use. Worst part. They are right next to the Air Force installation

Jeremy S. 
Rating:
4.0

The process was easy using the website on my phone, the app did not seem to work as well. Overall, the experience was simple and there was not a soul on site, so was able to do it all from my phone.

Jerry K. 
Rating:
3.0

Customer did not leave a comment.

Raul M. 
Rating:
3.0

I have rented from Uhaul numerous times. I never had to make an appointment to return the truck.

Tina R. 
Rating:
5.0

As always, I get top notch quality, friendly service!

Gustahvo R. 
Rating:
5.0

Great service.

RONALD W. 
Rating:
5.0

Customer did not leave a comment.

Andrea S. 
Rating:
5.0

Customer did not leave a comment.

GAVIN W. 
Rating:
5.0

Van had several issues. Shifter is loose, hard to select desired gear. Key slot seems loose, perhaps this van was stolen at some point? Van did not seem to run properly, poor power, perhaps injector or ignition problems. Did not know what to expect for fuel mileage but I get better mileage in our 36 foot class a motor home by at least 2mpg

Jacob C. 
Rating:
5.0

No complaints, perhaps more boxes :). Great service, location is very convenient, customer service excellent. Thank you!

Kent U. 
Rating:
4.0

We ended up having to rent a truck that was quite a bit larger than we needed due to a lack of inventory.

Bruce M. 
Rating:
5.0

Customer did not leave a comment.

Michelle F. 
Rating:
5.0

Nothing. This location runs very well under Bobbie's supervision. On time appointments to pick up equipment. Everything clean and ready. Making a repeat rental is a breeze.

Dean M. 
Rating:
3.0

Customer did not leave a comment.

WENDY N. 
Rating:
4.0

Customer did not leave a comment.

Herbert C. 
Rating:
5.0

Great customer service every time.

PAUL K. 
Rating:
3.0

Customer did not leave a comment.

Arron P. 
Rating:
3.0

Understand that when a customer is telling you about a bad experience to just let the customer speak.

ARRON P. 
Rating:
4.0

Customer did not leave a comment.

Kristopher H. 
Rating:
5.0

Customer did not leave a comment.

EUGENE J. 
Rating:
5.0

I have rented from Bobbin several times. It is always a pleasure doing business with your company when she is there to help me. Great job.

Dean M. 
Rating:
5.0

Needs cruise control

Dillonkeith P. 
Rating:
5.0

I've used this location now for the 3rd time. Staff is awesome, extremely helpful and ver professional. Can't say enough good about them.

Cullen T. 
Rating:
5.0

Customer did not leave a comment.

MARCOS C. 
Rating:
5.0

Bobbie Is the best Personal and made me feel happy As she remembered me

Charles D. 
Rating:
5.0

Nighttime or after hours lighting would be very much appreciated, as I stumbled through some tough potholes in the dark as I parked the truck as instructed. And a light at the key drop off box would be nice also. All else was pretty good.

David H. 
Rating:
5.0

Great fast customer service... overall great friendly staff!

Michelle N. 
Rating:
4.0

Customer did not leave a comment.

DEVIN CONNOR F. 
Rating:
5.0

Customer did not leave a comment.

Beverly F. 
Rating:
4.0

Customer did not leave a comment.

Emmanuel I. 
Rating:
1.0

Have never used uhaul

Patrick A. 
Rating:
5.0

Customer did not leave a comment.

Eddie H. 
Rating:
5.0

To be honest nothing

Latoshia B. 
Rating:
3.0

Customer did not leave a comment.

Caranna M. 
Rating:
4.0

Customer did not leave a comment.

Jazmin D. 
Rating:
5.0

Customer did not leave a comment.

Patrick M. 
Rating:
4.0

Customer did not leave a comment.

Charlotte D. 
Rating:
5.0

Customer service was awesome everything is good

Clarence P. 
Rating:
4.0

U-haul website populated the return location and wouldn't let me change to a much closer location. We returned at the closer location, not sure why this address wasn't available

James B. 
Rating:
5.0

Customer did not leave a comment.

Ryland E. 
Rating:
4.0

The inside trailer was not swiped out

TRACEY M. 
Rating:
5.0

U haul broke down

Jonathan K. 
Rating:
4.0

Customer did not leave a comment.

Rodney J. 
Rating:
3.0

Customer did not leave a comment.

AMANDA A. 
Rating:
3.0

Need to be able to contact Uhaul reps speedily. 20 mins to check vehicle in is ridiculous. Had trouble accessing check in.

Edward E. 
Rating:
5.0

Customer did not leave a comment.

Greg H. 
Rating:
5.0

Everything went perfect

Marcus G. 
Rating:
5.0

Customer did not leave a comment.

Katy L. 
Rating:
5.0

Customer did not leave a comment.

WILLIAM C. 
Rating:
5.0

Nothing. Everything was perfect.

Marvio H. 
Rating:
5.0

Thank you Bobbie. It was smooth and uncomplicated.

CATHERINE D. 
Rating:
4.0

Extend hours on the weekend

EDDIE M. 
Rating:
5.0

Customer did not leave a comment.

Linda S. 
Rating:
5.0

I've used this location multiple times now. It's always a pleasant experience and is my favorite location. Highly recommend

Steve M. 
Rating:
5.0

Nothing

Cynthia B. 
Rating:
5.0

Always the best experience here. Wont go anywhere else!

Gustahvo R. 
Rating:
3.0

This was my first experience renting a trailer. The internet listed the location as open at 9 am. I arrived to return the trailer at 9:20. No one was there. Another customer arrived and was frustrated because no one was there. He helped me take the trailer off of the ball of my car because I couldn't do it by myself.

AMY C. 
Rating:
5.0

Keep up the great customer services and keep up the great work in taking the necessary steps to slowing the spread of COVID-19

Devante' N. 
Rating:
3.0

Customer service. The way the employee speaks to customers.

John G. 
Rating:
5.0

Customer did not leave a comment.

Hilario F. 
Rating:
5.0

Customer did not leave a comment.

Kevin I. 
No reviews have been submitted for this location.

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