Customer did not leave a comment.Denise L.
Customer Reviews for Bentonville U Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Phenomenal customer service!ANDREW P.
Phenomenal customer service at the Bentonville U Storage location.ANDREW P.
Nothing that I can think of.CHRISTOPHER C.
Customer did not leave a comment.DONALD G.
Customer did not leave a comment.DELILAH J.
Great serviceMARK W.
The clerks were very polite and helpful. Good natured and very pleasant to work with. There needs to be more clerks like these two guys.Jeanette I.
The location was great and the gentlemen running it was very nice. I gave this a poor rating because I received my receipt for $126 and what actually came out of my bank account was $160. I have tried to contact customer service twice and have not received a callback.James J.
Fast, easy, pleasant experienceRYAN Z.
Customer did not leave a comment.WILLIAM L.
no improvements needed in my opinion.Diane S.
Customer did not leave a comment.Mickey S.
Chris went above-and-beyond to ensure I had everything necessary for a smooth, easy transition. He was truly Heaven-sent, and I Praise the Lord for his dedication and care! :-) God Bless!ALEXANDER M.
I've rented moving vehicles before from U Haul and others, but without question this was the best. Customer service that exceeded my expectations. Extremely helpful, professional, friendly. I can't say enough great things. If anyone needs a moving truck or storage I'm send them here A+++++ROBERT A.
Customer did not leave a comment.Sumanth K.
great service. everything went as smooth as it couldJOE M.
Jeremy and Chris could not POSSIBLY have been more accommodating and helpful. I was very impressed with everything about those two men.MAX J.
Only to make the entrance more obvious. I was looking for a U-Haul sign & not a U Store sign (that was on the side of the building). But they saw me standing around looking unsure of myself & came out to help me right away.LACEY S.
Customer did not leave a comment.STEVEN F.
Great experience renting a truck for this location. Truck was ready at the time requested and the pick up process was quick and easy.Antonio L.
Customer did not leave a comment.CHARLES K.
Customer did not leave a comment.Michael B.
Great ServicMELISSA D.
Customer did not leave a comment.Thomas B.
Was hoping for a partial reimbursement for returning the truck with a full tank of gas. The attendant said he would look into itKelsey U.
Very professional and fast service.NATHANIEL L.
All was good!MILO J.
Customer did not leave a comment.MICHAEL M.
The associate who helped us both days was great! He went above and beyond in friendly customer service. Would definitely rent here again and recommend it to others. Thank you!REGGIE C.
Customer did not leave a comment.IGOR K.
Fast and friendly serviceANNETTE T.
Customer did not leave a comment.RAMIRO R.
Informing them at the time they make the reservation (which was about a week and half ago for me) that you do not allow the 10' trucks to go on out of state one way trips. I made my reservation for a 10' truck to move my 1 bedroom apartment and I was called the day before pick up and told there were no 10' trucks for me and I would have to use a 26' truck. I had to go from your smallest truck to your largest. Then I get to the pick up site and there are several 10' trucks. The employee informs me then that you do not allow the small trucks on one way trips and they are supposed to be kept local. That is something that needs to be advertised better because if I had know that I would not have chosen to go through uhaul.Sarah R.
Friendly staffClinton H.
Customer did not leave a comment.COLBY B.
Customer did not leave a comment.BRAD E.
Customer did not leave a comment.AMANDA D.
Excellent Customer ServiceRam R.
Customer did not leave a comment.PATRICK W.
Customer did not leave a comment.SHASHANK I.
Very nice gentlemen took care of us at both the initial pickup and then the return of the truck. Very kind and professional.TREVOR K.
Truck availability, quick service, great locationMIGUEL B.
Customer did not leave a comment.PATRICIA F.
Customer did not leave a comment.SAI PRANEETH D.
Super helpful staff who came out and disconnected trailer for me. Very efficient and professional and well-dressed personnel.Roy H.
Jeremy was a pleasure in handling our needsEUNICE M.
Customer did not leave a comment.Collin G.
Customer did not leave a comment.Prakasam V.
Customer did not leave a comment.DARREN A.
The location itself was fine. Quick service, clean-looking van.DANTE E.
The guy who assisted the drop off was very friendly and quick.STEVEN S.
Customer did not leave a comment.Stephandee M.
Customer did not leave a comment.CHRISTY C.
Customer did not leave a comment.NOREENE T.
Customer did not leave a comment.KIMBERLY S.
Service agents were polite, professional and just excellent in answering questions and suggestions.KEVIN S.
Associates were phenomenal! They were engaging, personable, knowledgeable, and ready to assist with whatever was needed to make my stressful time as peaceful as possible!CAROLINA T.
Customer did not leave a comment.SAMATHIA T.
Chris was a fantastic help and great representative of Uhaul.ASHTON T.
Customer did not leave a comment.GOPI K.
Customer did not leave a comment.Ashley N.
Customer did not leave a comment.DAVID H.
THESE GUYS WERE AWESOME!!KELSEY F.
No improvement needed. This is our third car hauler rental, first one from this location. The gentleman helped us hook up the trailer!!! Wow! First time someone has helped us hook up, that is great customer service! Will definitely recommend this location for renting from Uhaul.KATHLEEN A.
Customer did not leave a comment.TREVOR K.
Customer did not leave a comment.RONALD C.
Customer did not leave a comment.DALE S. N.
Customer service is great.NATASHA B.
Customer did not leave a comment.STEPHEN H.
Customer did not leave a comment.KYLE G.
NW Arkansas team were fantastic and quickJeremy Y.
Customer did not leave a comment.DAVID WILLIAM H.
Cruise control for the 10â€ ft box truckYusuf A.
Customer did not leave a comment.RICHARD A.
Customer did not leave a comment.TIM C.
The best people to work with 5 stars service !!SOPHEAK S.