Customer Reviews for Berkeley Furniture
(U-Haul Neighborhood Dealer)

34 reviews

5527 St Charles Rd   Berkeley, IL 60163

(708) 384-6987

Location Hours

  • Mon-Sat: 10 am - 8 pm
  • Sun: 11 am - 5 pm
Special Operating Hours
  • 5/30/2022: Closed

Services at this Location:

Contact Us

(708) 384-6987

5527 St Charles Rd
Berkeley, IL 60163

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 8 pm
  • Sun: 11 am - 5 pm
Special Operating Hours
  • 5/30/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Linnika B. 
Rating:
5.0

Customer did not leave a comment.

velia F. 
Rating:
5.0

Customer did not leave a comment.

Alexander I. 
Rating:
3.0

U-Haul customer service was horrible at drop-off.

Samrah R. 
Rating:
3.0

It took to long for some one to help me. They could not remembers me for the dolly I rented and wasn't put on the truck.

Kathy M. 
Rating:
5.0

Customer did not leave a comment.

Lind S. 
Rating:
5.0

Customer did not leave a comment.

BARRY B. 
Rating:
2.0

Please call me tommorw so we can talk

Ralph W. 
Rating:
3.0

Customer did not leave a comment.

Stanley S. 
Rating:
5.0

Online reservation was more than challenging. I had to reset my password multiple times and it appears it does not recognize password with a second access attempt. Store owner Omar was able to complete reservation but it took longer than expected for a reservation I thought was already done online. Omar was great to work and I will in the future if needed!

CARLOS A. 
Rating:
1.0

I was directed to this location to drop off my truck. I dropped off after hours, using the online system. The final step in the drop off process is to place the truck key in the Uhaul key dropbox. There is no dropbox, making drop off after hours impossible. I called Uhaul corporate and explained the situation to 2 people, neither of which was able to explain why there isn't a dropbox, and simply told me to keep the key, leave the truck in the parking lot, and try to return during business hours another day. Nonsensical and very inconvenient.

Brian D. 
Rating:
5.0

Very friendly, returning was easy.

Danielle S. 
Rating:
5.0

Customer did not leave a comment.

Robert T. 
Rating:
5.0

Customer did not leave a comment.

Raul M. 
Rating:
3.0

Customer did not leave a comment.

Doris R. 
Rating:
5.0

Nothing everything was top notch. Customer service was outstanding! I most definitely will use this place again.

Ronnell M. 
Rating:
5.0

Customer did not leave a comment.

Michael P. 
Rating:
5.0

Customer did not leave a comment.

Mayola O. 
Rating:
5.0

Customer did not leave a comment.

Rosa G. 
Rating:
4.0

Customer did not leave a comment.

Brittany W. 
Rating:
5.0

Please make the Uhaul sign bigger in Berkeley, IL

wylene D. 
Rating:
5.0

The gentleman that attended to me was very attentive and helpful.

Peter B. 
Rating:
5.0

Customer did not leave a comment.

ROBERT P. 
Rating:
5.0

No need for improvement ... good guys with great attitudes. Clean hassle-free store. ??

lester C. 
Rating:
5.0

Customer did not leave a comment.

matt T. 
Rating:
5.0

Todd went above and beyond . Very happy with his help

Kylia F. 
Rating:
4.0

Customer did not leave a comment.

Gary J. 
Rating:
4.0

Customer did not leave a comment.

edgar V. 
Rating:
2.0

Nothing

april W. 
Rating:
3.0

Customer did not leave a comment.

Elwood F. 
Rating:
5.0

Customer did not leave a comment.

tom T. 
Rating:
4.0

Customer did not leave a comment.

POMA R. 
Rating:
4.0

Customer did not leave a comment.

dave V. 
Rating:
5.0

Great customer service at this location.

NADIA H. 
No reviews have been submitted for this location.

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