Customer Reviews for Best Buy Services Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Best Buy Services Inc

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Monet W. on

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Customer did not leave a comment.

Amber K. on

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Your "self service" allowed me to make a 24 hour reservation, and schedule my 12:30AM pick up at an establishment that only allowed pickups after 8:00am. This mistake cost me over $1,000 in business losses, considering that I was using this truck to perform work duties. I was a long time Uhaul customer before this incident, but this new "Self service" platform really let me down and I'll never recommend Uhaul again.

Tiffany J. on

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Rodney H. on

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The movers I hired through the site never showed up and I'd like to figure out how I get a refund. Thanks you. RH

Joseph R. on

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The location is very convenient. We moved our daughter from downtown Detroit to mid-town. The pickup and drop-off was super easy and accessible. I would expect that they could handle more business if more trucks were available at this location.

jennifer m. on

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No signs indicating this was a drop off location.

John M. on

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I had not remembered reading and did not see an explanation of the "+" & "-" signs on the gear shift lever. I was handed the keys and told that it was the truck next to the building. A quick "walk through" would have been very helpful. It was my first experience with U-Haul.

Rebecca B. on

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I read other reviews in advance so I was prepared for the location to be in a gas station, however for others it might be helpful to highlight that info as several other reviews I read were annoyed at trying to find it!

clarissa W. on

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Mary V. on

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The location was convenient for pick up and drop off, and was easy to rent the equipment. There were cigarette butts and trash in the truck when I picked it up.

Icilda G. on

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Continue excellent customer service!

MATTHEW W. on

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Better signs. We saw the trucks, not any signs. It was confusing. Also, offer an option that allows us to not pump gas. Charge a per gallon premium, but not a $30 service charge.