Both people who helped me, the guy doing my checkout and the guy who received my retirement upon return, were nice, helpful and personable.Robert O.
Moving Truck Rental in Detroit, MI at U-Haul Moving & Storage of New Center
Detroit, MI 48202
(Take 94 either direction to Lodge fwy 1st exit east)
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Detroit, MI 48202
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overall rating A+++ANDREA W.
EXCELLENT SERVICE...THANKSFoster W.
More friendliness, from employees, more welcoming with a smileHerman S.
At the start when the online account wasn't recognizing that I was at the Baltimore uhaul location and I asked a worker for help the answer I got was that I'd have to rent another one entirely. That was the extent of the help. Eventually the account worked with another phone. When I found and unlocked the van - The rear bumper of van was damaged prior to pick up. On an angle that no weight could be put on it- while getting out or loading the van. There was about a 20 minute wait for selfie verification over the website. Besides that it worked and I was able to get the job done. I will look to a competitor tho next time I move or if a friend asks my opinion.JOSHUA TIMOTHY B.
Exceptional service!! I just wish the service was a bit faster, there was a short delay when returning the truck I had to go outside to let the worker know my return is waiting to be processed, he told me he processed it 8 minutes before. He must've resent something on the device and it worked that time.Nina J.
The van was not ready at 10am. I was told it had just been towed in and it appeared someone had been living in it. It was on empty. I waited and finally decided to help the guy clean it out. I swept and sprayed out the back and cleaned the windows and mirrors while he cleaned the drivers area. It stank and was still very dirty. I finally got on the road after 11am. I returned the vehicle promptly the next day as agreed in the contract and with a quarter tank of fuel. The kid that inspected the vehicle charged me the cleaning fee and was rude. I complained to the manager that I should not have to pay the cleaning fee and that I was told I would get a fuel credit. My contract stated that I had 100 miles. He then printed a new receipt with a reduced amount, so I left. I have 3 (three) charges on my account now for the same rental: $97.52 from 4/10 $56.76 from 4/11 and lastly $104.28 from 4/11 (adjusted receipt) I have disputed these charges with my bank and will never do business here again. $260 for a busted up, stinky van that I had to clean myself and then terrible customer service AND being overcharged? Uhaul you need to fix this.Daniel S.
Great staff easy in easy outVincent M.
Fairly slow service even with a reservation.Ralph S.
The front-end was scary. Needs attention immediately. May cause someone to get hurtLamont T.
Great workElijah E.
Outstanding workElijah E.
Under staffed. Took 30-45 minutes to return my truck.JEFFREY S.
I had to wait in line for 30 minutes to get my keys- hire more employees!Elizabeth K.
Steve was super helpful! I always come to this location for moving needs :)Scott F.
Excellent service, thanks ðŸ˜Š
Make sure you check the mileage before you give the trucks out. I received a truck with the wrong miles on it and was charged for it even though I took a picture of the miles that where wrong. I only drove the truck 30 miles but was charged for 65.5 miles ðŸ˜¡ðŸ˜¢Yolanda A.
I am writing this review for the U-Haul located at 899 W. Baltimore, Detroit MI.Elreta D.
Add a propane service, More Community involvement and awareness of u-haul servicesEric B.
Everything was great, they are working well together beautiful personality great smile they make you feel welcome.Ernestine M.
You guys are doing just fine mr.Jackson ðŸ™.Willie J.
Thank you!Sonya M.
To continue a fantastic relationship @ the Uhaul / 899 W. Baltimore, in Detroit, MI.KEVIN F.
I was charged an additional day for not checking my truck in when I returned it. If I was told that I had to do that.. I would have! Not happy that I was chargedâ˜¹ï¸Vincent M.
Over charged...Tamika R.