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ERIC M
Customer Reviews for Best Deal Iowa Auto Sales LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Don’t send any more truck returns to this location 😡
Pat HNo one in the office. The guy next door told me he would take card of everything. They didn’t check the truck in until the next day after dispatch called me and asked where I dropped them off They screwed me over and claimed I didn’t refill the gas where I was supposed to.
Pat HDrop off location was Leesburg FL.
STEVEN NU-Haul was blocked in by a car. We had to push a trailer out of the way to get the truck out. also the back of the truck was very dirty. we had to clean it before we could use it. when we returned the truck, staff was not very savvy on customer service
JAROD MI’ve had to talk to about 8 different people about changes to our vehicles availability, location, timing and PRICING. We agreed upon a certain price and I’ve talked to three different people about fixing it; I’ve followed every step I’ve been told and i still got charged a price i was told i wouldn’t be charged. Vehicle was great, I’m just upset about the steps it takes to get this fixed. Everyone I’ve talked to has been helpful yet it just hasn’t been fixed.
Dustin EKeep the location where I signed up for, instead of 20 minute drive and more mileage which means more gas used.
DENNIS W