Customer Reviews for Best Price Storage of Silver Springs

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Best Price Storage of Silver Springs

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Barbara B. on

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Joseph C. on

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Dorothy M. on

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Robert O. on

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No 10' trucks availble

Christal R. on

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Everything was perfect. Thank you!

Treassa H. on

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Dustin A. on

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Robert O. on

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WALT B. on

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Kevin B. on

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I didn't like the forced insurance, never been told I had to purchase the insurance or could not rent, seems like a scam to me.

DONNA A. on

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The best experience yet, renting a truck! Loved it! Would highly recommend U-Haul to everyone!

Maureen P. on

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Pierce H. on

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Kevin M. on

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Tricia D. on

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The left front tire has a slow leak.

Tawnia T. on

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Notified the manager of the infestation of roaches and staff reported that my children and I were somehow making it up because they “thoroughly inspect and clean their trucks”. Terrible customer service by Jason who claimed to be the office manager and was told that “he’s not doing anything about the situation and If I don’t like it to call 1-800-gouhaul. I will for sure spread the word about this disgusting rental and the customer service at this facility!

TIMOTHY F. on

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On the road in 20 min. or less, easy in & out process,Thanks

Eileen T. on

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Lynn B. on

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The office manager went above and beyond to be helpful. Great customer service.

MATTHEW P. on

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VIRGIL C. on

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Thank you so much for all your help you were very nice and helpful and I'm enjoying my new home

fred S. on

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Dudley B. on

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Leonard H. on

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When you rent a Uhaul Truck you are renting it for 24 hours. We were only given 5 hours because they opened at 9 am and closed at 2 pm. We were told if truck was not back by 2 pm we would be charged for 2 additional because they would not be open again until Tuesday, January 3rd. So we paid for a full 24 hours and only had availability for 5 hours. This was not fair to us at all and should not have been charged for the full 24 hours! I have used Uhaul for every one of our moves including New York to Florida and 7 additional times.

Ryan H. on

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Lynda H. on

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Computer was messed up in office and two phone calls had to made to complete my paper work.

Steve E. on

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make your software easier to use to enter customers info for people at u-haul. update it. pay a tech.. and step into 2018.. have them make a uhaul phone app for android. so i can put all ibfo in myself. so when i get there.. there is no wait..

VINAL J. on

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COULD NOT HAVE BEEN BETTER!!

Brittany F. on

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The woman wasn't very knowledgable on the rental experience. She told me she would take my credit card number but it wouldn't charge me until I dropped it off and that it'd be ok to pay in cash. It wasn't ok to pay in cash

VINAL J. on

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A $19.99 A DAY COST $164.00 WITH ALL THE EXTRA FEES!!!!!!!!!!!!!!!!!!!!!

ELIZABETH M. on

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Super efficient drop off and very nice. Explained crack in windshield was there when I rented. Apologized for getting truck that had damage and was advised should not have been rented to me .

NORMA R. on

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AARON P. on

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I love Vicki. She is amazing. She needs a raise :)

EDWIN K. on

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We felt very well taken care of and would use this location again if the need arises. We noticed as we waited to enter,another customer was trying to return a different u-haul (from where we do not know) so perhaps a 24 hr. Call line would be a good thing at this very convenient location. Thank-you for your help.

EMBER N. on

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We needed a drop off location in Ocala, FL. This was NOT in Ocala but rather almost an hour out of our way. The place was nice, and the woman who helped us was awesome!

CHRISTOPHER G. on

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Greg G. on

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Christopher S. on

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Have a person that has knowledge about the U-Haul rental process.

Damian R. on

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JAMES B. on

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MIKE H. on

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Office was very cluttered with a damp musty smell. For someone with allergies, even a 10 minute checkout is too long. The staff was very friendly and the equipment was good opporationaly.

EDWARD H. on

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DARRYL V. on

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the u haul was nice but their office was aweful. it was dirty and the lady wasnt very friendly...must have been having a bad day