Customer did not leave a comment.Emmanuel G.
Customer Reviews for Best Tires In Town
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The seatbelt was broken and kept beeping for two hundred miles. I paid too money for this and I am so disappointed! I will never rent a U-Haul again. I should get a discount and another thing the wait time when I called was 63 minutes. I am so upset.DENA R.
Customer did not leave a comment.GREGORY B.
Customer did not leave a comment.JAMES H.
Everything worked smoothly until it came time to return the vehicle. The App was terribly frustrating because I was unable to submit my pictures needed to check the vehicle back in to the location. This delayed me by over 30 minutes and then another 30 minutes later on to send emails and make calls to people to explain what had happen.JOEL ANDREW K.
Customer did not leave a comment.Casamira S.
Customer did not leave a comment.Abrahim N.
Employees need to know facts and rates about equipment being rented out.Heron G.
Everything was great.Rosalinda A.
Customer did not leave a comment.JEFFREY C.
The staff were very nice and the truck was ready for us when we got there however the inside was dirty. I wiped it down so we felt comfortable riding in it.RANDAL D.
It took awhile to find my address. Not too sure why that happenedMario O.
Customer did not leave a comment.TODD M.
Bad manners uhaul needs to hire people that Assist their customers with pleasure because in the parlier location the woman was RudeNORMA H.
Customer did not leave a comment.MELODY M.
I would like to file a complaint. With your rental Location at Lock and leave storage in Dinuba California 93618. I had a reservation there . But the truck I need was never turned in. That's why I went with renting a truck with Best tires in town.ANDRES A.
Customer did not leave a comment.Jonathan J.
Customer did not leave a comment.Paul S.
Very accommodating.LORI P.
The staff member that helped me was very efficient and friendly.JORGE C.
Customer did not leave a comment.Anjanina O.
Customer did not leave a comment.Zoe L.
Customer did not leave a comment.JOSE TRINIDAD C.
Customer did not leave a comment.Jerry P.
Customer did not leave a comment.JOHN T.
Customer did not leave a comment.roger G.
Customer did not leave a comment.SHAWNA R.
Customer did not leave a comment.Alan S.
The receptionist there needs people skills Answers the hello what do u need? Worse customer ever received in my life!!!!'Mary Lou G.
Uhaul was not available on time! Unprofessionally! Very disappointing!!!!! Had to wait 3 hours !!!!Han K.
The receptionist who does the rentals was not in even though it was a normal work hour, so after waiting 15 mins for her to show up we had to wait another 45 min because she was having technical issues with computer/ internet / uhaul website. So after waiting for an hour in a noisy tire shop in 100 degree weather we were not happy!Rafael S.
They are very lax in running this part of their business. They leave it unmanned and are careless with the service. They actually hang up on you if they don't know what to do. In person it's worse and very uncomfortable.BRIANNA V.
Great servicerioe L.
First of all, I had reserved a 20ft truck online for mobile pickup at 6:30am today and when I get there it says my rental was chosen to be hand delivered until 9am. So then I called the 1800 number and it took 20minutes for a rep to answer. I explained my situation to a girl and she placed me on hold and then my call got redirected to another girl to whom I had to explain my situation all over again. She helped me change the rental but the only available one was a 10ft and since I had to move my stuff today I had no other choice. So now my bill was way more than what I was expecting to spend if I had gotten the original 20ft. Because I had to take 3 trips w/ the 10ft truck versus the one trip I would of taken w/ the 20ft truck. This was just a bad experience overall and a waste of my time and money.Tamara C.
Service in parlier was great..over all if u rent equipment in a certain town that equipment should be freeJesus R.
This review is not on the specific location but for UHaul company. My pick up time was scheduled for 9am. I chose to do mobile pick up and when I went through the process the system told me my card could not be processed. I tried several times and it did not work however my bank was charged 2 times! I tried processing through the office and the card would not work there either. I called customer service and waited 20 minutes to get through to somone. The uhaul customer service rep said she had to transfer me to someone else that could process my pick up. I pleaded with her not to transfer me as I did not want to hold again. She said she had to transfer me as she could not do anything. During the transfer the automated message said the call was dropped and I was out back on hold for 25 minutes! I decided to go home and wait on hold since I could not get my truck. By the time I got to the second customer service rep she said she could not process my pick up since I was not at the pick up location. I went back and was finally able to pick up the truck. This set me back 2 hours behind schedule. I am most disappointed that uhaul does not seem to value customer service and did nothin for ensure their customer was happy. Last time I ever use uhaul.Antonio A.
I was charged $123.00 for using the uhaul for 5 hours. I'm a regular customer and I would of thought I would of gotten a better rate on mileage. Idk how $19.99 + 14.99+ $65.00 added the amount they charged my card. SMHMaria M.
Customer did not leave a comment.Darlene S.
We had to re do all the forms at the location after we had already done them online.Jaqueline G.
Always good service. Will keep renting.antonio M.
These guys always provide friendly and excellent service.John A.
Worse place is Felipe in Selma i rented one nothing was ready i waited for someone to call me 3hr later i finally received the truck never will i rent a truck.Nelly T.
Customer did not leave a comment.Elaine M.
Cleaned and washer equipment.. truck was very dirty and dustyJose L.
Customer did not leave a comment.Kinnith W.
The person who checked out the truck and checked the truck back in was very friendly and made me feel like a valuable customer. I would 100% pick this location again for any future Uhaul rentals!Kenneth E.
Customer did not leave a comment.Juan C.
We had a great experience renting our U-Haul today. I filled out all the forms online and submitted my license before hand. It took 10 minutes to get the keys this morning and 15 minutes to turn the keys back in this afternoon. The guys we dealt with were polite and helpful. Thanks!!Malia J.
It took an HOUR to pick up my rental! Unacceptable! The vendor stated uhauls computer system was working very slow!ERICA A.
Customer did not leave a comment.Jennifer R.
Customer did not leave a comment.LUISITO C.
Customer did not leave a comment.antonio M.
Customer did not leave a comment.Terry L.
Customer did not leave a comment.homberto M.
There was nobody there to check equipment in and I had to go to a gas station down the road to get a receipt.David H.
Once again Tony has done a GREAT job !!! Vehicle was very clean and I was fully briefed, This was the second time this month I used Tony's service. GREAT !!Johnny T.
The BEST ! I have used U-Haul during my 20 year military career and since. I trust the U-Haul Team.Johnny T.
Customer did not leave a comment.Raina A.
Customer did not leave a comment.Wanda O.
I have rented plenty of U-Haul vehicles in the past and this experience at â€œBest Tires in Townâ€ (Parlier, CA) has been the very best. They are courteous and cordial. Will be sure to return in the future and recommend to others! Thank you!Adrian G.
The Location Best Tires In Town . Did it's Job , but the Customer service 18004684285 was Horrible. I made a Recervation for a 26f and when I went to the Shop To pick up the truck , they told me that the truck was out of service .. customer service should have know That the truck was out of service . I got no other option than to get a 20f . I did not finish what I was planing to do in my day off. ??jose S.
Customer did not leave a comment.Robert G.
Excellent service from this U-Haul location. Others we have used have been OK...until now. These representatives are professional and nice. The truck was spotless and well maintained. Recommend them to anyone in the greater Fresno area.Gregory T.
Customer did not leave a comment.Erin K.
Customer did not leave a comment.Lawrence N.
MY LAST TIME AT UHAUL. The exterior of this vehicle was filthy the interior had such a foul odor I had to leave the windows down. I also left my Bluetooth device in the vehicle and when I contacted the site on Friday night I got voicemail and no return call. I called again Monday they said the vehicle was gone. I then spoke with an area manager . . . two weeks later still no resolution. I know it was my fault to have left my gear in the vehicle however I contacted them the same day I returned the rental. I don't think it was an unreasonable expectation to get my property back. If this is how UHAUL treats the Veteran community I'm sure another truck rental company would appreciate our business. Semper FiSean F.
Customer did not leave a comment.Michael W.
We didn't get blankets or anything for moving, wanted more advice.jennifer S.
Customer did not leave a comment.Dalia B.
Customer did not leave a comment.WILLIAM S.
We wanted a closed trailer but was not available but UHaul found us an open trailer and saved the day! Worked out better and made pick up and drop off easy. Thank you.darleen T.
Customer did not leave a comment.joe F.
Customer did not leave a comment.Toni G P.
Customer did not leave a comment.Sequoia W.
Customer did not leave a comment.JOHN C.
Customer did not leave a comment.Caprina Z.
My truck was not ready when pick up time. I'm not happy that I was told I would recieve a $50 credit because my truck was not ready. When returning the truck u was told I could only use that credit at another time. This was not clarified with me whenbi was told about my credit. I feel that uhaul was misleading and I would not recommend uhaul again.robert A.
Customer did not leave a comment.rosa B.
The guy that helped us had great customer service skills. I would definitely recommend this place. Very friendly atmosphere.Juanita S.
No improvements, they were curtious, and I would use them again and would Highly recommend them to people.rose D.
Everything was great and helped me when I was going tobe late bringing the truck back.KATHLEEN C.
excellent serviceFrancisco E.
buen serviciojuan M.
I made a reservation for a truck pick up at 9:00am and it was given away by 9:30am, so I didn't get the size I wanted or a truck with a ramp. They said they called but we driving over and I did not hear the phone ring in my purse. My reservation was 80380070. There was no apology.barbie S.
good customer serviceJESUS A.
Customer did not leave a comment.GABRIEL A.
Customer did not leave a comment.vidal P.
good service.vidal P.
great service. nothing to improved that i seebernardo T.
Great service super friendlyMaria C.
Nothing! Great service!kathryn G.
Buen serviciorosa T.
Customer did not leave a comment.jorge O.
I listed on my reservation I would return the truck to Nelson Hardware, much closer to my home. They would not accept it unless I paid an additional 150 dollars. I was forced to return to Best Tires incurring more cost. Poor customer service, disappointing.Federico G.
No improvements needed. It was clean and tidy inside and out including the bathroom. The staff was amazing which attributed to a stress free move.wendy G.