I had no idea that if I went over my "estimated mileage" that I would be charged extra. Also, the lady told me to let her know if I would be bringing the UHaul back after closing time, then there would be an extra $20 charge. When I got the bill it was an extra $47. I am a single mother and that charge was completely unexpected and NOT in my budget. I paid the extra, with little to no explanation as to why she quoted me only $20 extra...not a happy camper. Please tell customers about the extra charges and fees instead of letting it be a surprise.
Customer Reviews for Best Treasures LLC
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Best Treasures LLC
Overkill on paperwork and delay
Where normally rent an UHaul enclosed trailer was out of trailers and didn't call us back to tell us so. We began to look for other locations nearby which were closed at noon on Saturday. We called the Paoli store and they could not have been more helpful. Thanks again. We will be driving there in the future. Worth the few extra miles.
Nice lady
Very nice Lady to deal with
Long delay due to uhaul business platform
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