Customer did not leave a comment.PETER K.
Customer Reviews for Big Boyz Washing Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.DENNIS G.
Customer did not leave a comment.Robert B.
Customer did not leave a comment.GENEE S.
Customer did not leave a comment.Jared R.
Two sites for pickup and paperwork which is not convientDAVID W.
The app wasn't working so that we could get processed. It kept telling us to try again. We waited on hold with customer service for 45 minutes. Finally got checked in but the equipment we had reserved and paid for was not in the truck so had to call again and go to another location just to get the equipment.Ellen S.
Customer did not leave a comment.WILLIAM D.
Customer did not leave a comment.Prudence B.
Customer did not leave a comment.Corrine M.
Very hard to get vehicle keys. Sure glad had son there to help and had the uhaul office phone to help get key out. I prefer a live person at sign out location.robert V.
Absolutely FABULOUS facility to work with!!Gregory T.
We did get a discount to drive over 100 miles for pick up as Uhaul agent had the wrong information for our pick up and drop off Unfortunately the discount didn't even cover the cost of picking up the U-Haul and fuel for us but having a few extra days was really beneficial so that part was niceJen D.
overall good service, for a small town (secluded) service centerROBERT K.
U-Haul directed me to the wrong location. The location given is where the equipment is stored, but you have to check in and complete paperwork at the Big Boyz Truck and Tire (650 Creamery Ave N, Browerville, MN 56438) and then you drive out to pick up your rental.Jessica K.
Customer did not leave a comment.Jason S.
I dropped off in evening a place was closed so I did not see anyone but, the place was well organized and neat. It was an easy drop because you good see where they would want that trailer.Raymond A.
There was a giy stnading outside i asked do you work here he said yes i said i wanna return this truck he told me.just to put the key in the drop box.Joshua E.
Customer did not leave a comment.ELIZABETH M.
The tow dolly I was to get had a light problem so they gave me an upgrade trailer to get me on my way. Everything was great with this unitJohn T.
Customer did not leave a comment.Lester P.
Customer did not leave a comment.jim S.
Customer did not leave a comment.jeff K.
Customer did not leave a comment.Wayne T.
Not much. The young lady that service our request was very nice and knowledgeable. You are lucky to have here as a uhaul employee!Calvin L.
Customer did not leave a comment.frank H.
Customer did not leave a comment.Cyris E.
Customer did not leave a comment.Sue B.
Customer did not leave a comment.Sasha W.
Customer did not leave a comment.RANDY S.
Some serious maintenance would help. The trailer had a severed wire, a dead marker light, and the ratchets to hold down the tire webbing were full of rust and needed a lube job.Lawrence G.
Customer did not leave a comment.richard B.
Make sure it is swept out. Have the truck READY at the time of reservation for pick up. DO NOT have the front of the truck completely covered and packed down with snow and ice! Customer service! Every employee was rude, disrespectful, unprofessional and, self centered.Shelby M.
Customer did not leave a comment.George S.
Customer did not leave a comment.Gary O.
Full of fly's. It was a truck wash so can understand this..no effort was made to do away with them however. People were friendly as long as there were no unusual occurrences..which there always are. Then good customer service plummeted to "do I really have to do this?" would not even consider transferring a vehicle if asked. Rolling of eye's. Wouldn't recommend it but, may be the only service location in the area..so out of need may have to use it.janice N.
Put jacks on all of your trailers. At least the 6X 12 and larger. They are almost impossible to hook onto and unhook when alone or even with a weaker person with. Given a choice it would be a dal breaker and send me elsewhere.Myron S.
Customer did not leave a comment.Jose M.
Get rid of the hornet's nest under the front door. I got stung while standing in line.Ephrem S.
Customer did not leave a comment.Calvin L.
At pick up location there was no inspection or instruction. At the move out location we opened the truck to find mud and animal feces inside the truck. The ramp was also packed with the same causing extra work and expense to clean areas inside the move out unit. Temps were subzero so cleaning truck and ramp were not possible but we did sweep out the "chunks"Bonnie S.
Customer did not leave a comment.bart C.
This was not the fault of the clerk but she had to re-enter all of my information even though I had done the online check-in and had to enter data that I had given to make the reservation. The system wastes time - should not have to enter information more than once.jon K.
Every thing was perfect.sandy M.
Ashley was absolutely a joy. She helped us tremendouslymichelle P.
Customer did not leave a comment.CECIL F.
DROPPED OFF AFTER HOURS. KEY DROP BOX WAS EASILY VISABLE.Don T.
Thank you for everything! We rented the trailer to haul things for our wedding and the staff that helped us were wonderful!Randy M.
Customer did not leave a comment.Rick U.
Very helpful personnel.JIM S.
Its bull you figure the amount out to the fullest amount, even thou I return the truck in 5 hours never keep it 24 hours. On top of it you charge my account for the maximum amount but yet my charge was half so here you take an extra amount out of my account and give me back the remander how long...don't know have seen the difference in my account yet! So you invest my money for a couple of days instead of just charging straight out the cost. So you make two transaction then just one!!!! It's bull you sit on my money the transactions sould have taken place the same day!LISA G.
Customer did not leave a comment.CANDI E.
Customer did not leave a comment.DAVE L.
New, but very nice....glad to do business here. Would love to see boxes and accessories for packing sold here!Linda E.
Great service at this location.PATRICIA D.
Customer did not leave a comment.JOSE R.
Customer did not leave a comment.BILL R.
Customer did not leave a comment.THERESA M.
Customer did not leave a comment.Patrick W.
Customer did not leave a comment.Patricia D.
Very helpful and fast response to my request.Ryan R.
Customer did not leave a comment.JUDD B.