The old man who operates this location should have retired years ago!! He was extremely rude and unprofessional. He was yelling at me over the phone, couldn't verify if he would have a truck And auto transport on the day needed or not, constantly interrupting me and talking over me, and does not return phones calls after I would leave voicemails. This was the worst customer service experience of my life. I was appalled at the way I was spoken to and that this man owns a business. Absolutely awful experience!!!amy R.
Stoneman Mini Storage South
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Wadena, MN 56482
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 1.5 Average Customer Rating
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I was told the drop off location would have a person there and the location was just a lot with NO signage to tell about drop off and how to do it or the location of the drop box. Also why can't a rental be dropped off at ANY location that has a drop box if most places don't have a person to check in!!!!Scott W.
I had to travel 50 miles from my address in order top pick up my rental. This was even after reserving the truck a month ahead of time. No compensation was made for the extra gas money required (personal car or UHaul truck). The rental location reeked of cigarette smoke. The truck that I was given had a broken exhaust and made the 7 hour drive extremely loud and unpleasant. I was then notified that the tail lights were out which was unnerving considering I had driven through a substantial rain storm. Could have been a major safety issue!Brad C.
We had to drive 2 1/2 hours to pick up. I understand it is what it is but was frustrating. I guess to be expected when everyone is moving north.Shannon D.
Very frustrating that the vehicle was not where we requested it and we had to drive out of our way to pick it up. If that is the case, please give more of a notice.Peter F.