The truck at the location even surprised me my having a dolly inside. That was a Great surprise. I didn’t need it however was Bery thankful that it was available. The truck was clean and I LOVED the sunshade in place!! I returned it just like I found it, filed, sunshade in place, locked up, and I swept the I side more than once. Lol. The rental on the app is tough for Someone that is technology challenged like myself. It was stressful having to put a code word combo on a small lock to get the key in the dark.( especially if you have vision issues). It is this way at all locations. If you love escape room challenges, ( I do) just not at 9pm when it’s dark and hard to see. I would say more lighting for safety at this location and all others w/b important. You could promote We at U-Haul care about your safety. I LOVED how Friendly the 1-800 U-Haul team is, very helpful! Very nice! I called 3x’s, each person explained how the process works. It’s expensive when your on a fixed income , HOWEVER, I could Not have done the move without the truck and am Beyond grateful for a service like this, next time I would want to get the truck during hours of operation so I could meet the people at this location in person. I will have to rent Again in a few weeks And Uhaul will be where I return again:)) Sincerely TJ, Texas
TAMMY J
Customer Reviews for Big Daddys Truck And Trailer
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience renting from Big Daddy's in Van Alstyne.
Brian R