Customer Reviews for Bikers Point Inc
(U-Haul Neighborhood Dealer)

62 reviews

5871 Washington Blvd   Elkridge, MD 21075

(410) 796-2495

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(410) 796-2495

5871 Washington Blvd
Elkridge, MD 21075

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 9 am - 2 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Xiomara P. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Customer did not leave a comment.

youngge U. 
Rating:
4.0

Customer did not leave a comment.

Randy J. 
Rating:
5.0

This excellent location needs dedicated Uhaul trucks so I can rent from them more. Thanks

Tonya W. 
Rating:
3.0

Customer did not leave a comment.

Erin M. 
Rating:
3.0

Customer did not leave a comment.

ANKIT G. 
Rating:
5.0

Needs No Improvement!

ZACHARY N. 
Rating:
4.0

My wife and I were almost killed because the rental had retreaded tires and one of them blew out. Additionally the tire were out of spec for DOT standards.

Kerry B. 
Rating:
5.0

Customer did not leave a comment.

Sara H. 
Rating:
5.0

Customer did not leave a comment.

StAugustine C. 
Rating:
4.0

Customer did not leave a comment.

Jon H. 
Rating:
4.0

Customer did not leave a comment.

PAUL H. 
Rating:
5.0

Customer did not leave a comment.

Bryan A. 
Rating:
5.0

Nothing!!! Just keep doing what you are doing

PAMELA O. 
Rating:
5.0

quick,fast service

Rhonda A. 
Rating:
2.0

Not an appealing location from the looks of the surrounding buildings. It worked for me for a quick return.

Claude B. 
Rating:
4.0

Customer did not leave a comment.

MAHESH R. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

The truck had ashes, lighters, matches, empty bottles of alcohol, and cigar wrappers and smelled like an ashtray. I did my best to clean out the cabin and put in an air freshener. Then, while driving, a roach came out of the dashboard. Normally, I have had no issues with renting Uhaul's in the past and will probably go with them again, but I will not use this location.

MIGNON L. 
Rating:
5.0

Customer did not leave a comment.

Tonya B. 
Rating:
5.0

Customer did not leave a comment.

Wilfredo N. 
Rating:
5.0

Customer did not leave a comment.

JOEL W. 
Rating:
4.0

The van was clearly dirty with sunflower seed shells and other trash in the front, but the service was fast in and out.

Sharron P. 
Rating:
3.0

Did not have requested equipment. Had to purchase elsewhere which decreased time to move and created an inconvenience on a Sunday when most locations are closed.

KENITA S. 
Rating:
4.0

The truck had a stale odor in it.

MALEESHA S. 
Rating:
5.0

Customer did not leave a comment.

jared F. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline H. 
Rating:
5.0

Great customer service!

Gerri B. 
Rating:
5.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Customer did not leave a comment.

Louise D. 
Rating:
5.0

Great service . Owner was very helpful . Awesome business .

METIN D. 
Rating:
4.0

Best part of our uhaul experience. Staff was wonderful here

Doug P. 
Rating:
5.0

I had no problems. I would recommend this location. Every thing was ready for my move. Very friendly and helpful

Beverly F. 
Rating:
3.0

Customer did not leave a comment.

Katherine N. 
Rating:
4.0

Customer did not leave a comment.

ALDONURIAH G. 
Rating:
5.0

Customer did not leave a comment.

john C. 
Rating:
5.0

Very friendly and efficient service. The entire experience was great.

Mike B. 
Rating:
5.0

Customer did not leave a comment.

Bill B. 
Rating:
5.0

Manager was friendly and very accommodating. Thumbs up!

Davis G. 
Rating:
3.0

Customer did not leave a comment.

CHARLES H. 
Rating:
3.0

The truck was a little too bouncy. I think new struts or shocks would make for a better ride. Also, the truck had an unpleasant odor.

Craige W. 
Rating:
5.0

Customer did not leave a comment.

shawn Z. 
Rating:
1.0

This is the absolutely worst Uhaul experience ever. Not only is the place completely trashed and utilized as filthy embroidery shop...no workers were wearing masks. The truck was filthy...and the AC was broken. I am so disappointed! I looked forward to the great customer service experience that I normally get at your surrounding location, but instead, it was a complete let down. I plan on contacting the Uhaul leadership regarding this location. Can you provide me with the contact information please. My Information is as follows: Cornelius B. Harrison Master Sergeant U.S. Army (Retired) 240-498-3584 Please contact me

Cornelius H. 
Rating:
3.0

Customer did not leave a comment.

Nathan F. 
Rating:
5.0

Customer did not leave a comment.

Syed F. 
Rating:
5.0

They made the whole experience easy and efficient. Especially like the paperless process!

Peter L. 
Rating:
5.0

Customer did not leave a comment.

Mia S. 
Rating:
5.0

Customer did not leave a comment.

Syed F. 
Rating:
5.0

Great experience could not have been better

David W. 
Rating:
4.0

Customer did not leave a comment.

Cecilia B. 
Rating:
5.0

Customer did not leave a comment.

Susan B. 
Rating:
5.0

Customer did not leave a comment.

VALERIE V. 
Rating:
5.0

Customer did not leave a comment.

RENE R. 
Rating:
2.0

Bigger sign on side of road—we almost drove right by it. There's only a very small U-haul sign in the store window that we didn't see until we already pulled in. In addition, there's a huge bldg right beside it that had a fire of some sort and it's a huge eye sore. We didn't need to go inside as we did everything by mobile (which is a very nice convenience!)

Daylen B. 
Rating:
3.0

Customer did not leave a comment.

Trigg M. 
Rating:
5.0

The inside of the truck was dirty, but I was extremely satisfied with the customer service. They went above and beyond to help me.

Evan K. 
Rating:
5.0

Thumbs up

Ricardo M. 
Rating:
5.0

Service was excellent. Representative was very professional helpful and easy to deal with. 5 star service!

Ricardo M. 
Rating:
5.0

Very nice front desk man. Easy in n out pickup. No problems!!

Elizabeth S. 
Rating:
5.0

Customer did not leave a comment.

TODD F. 
Rating:
5.0

Customer did not leave a comment.

Narayan K. 
No reviews have been submitted for this location.

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