Customer Reviews for Bingo Storage Solutions

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bingo Storage Solutions

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Dawn W.
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Customer did not leave a comment.

jeff H.
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Customer did not leave a comment.

Michelle Renae M.
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very helpful and pleasant

Tammy L.
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I can't answer any of these as there was no one there when I dropped of the truck. But I can say that I was highly disappointed that I got charged for an extra day that I had already paid for. Now I can say when I called the uhaul customer service line they were nice enough to refund me my money. But however it still put me in a bind with other areas of where my money needed to go. So not a very satisfied customer at all.

jewlee R.
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The customer service people were extremely rude. I had to drive 45 minutes to get the uhaul in another town after i was told there was one available in the town i was living. I had to wait to get the uhaul after already driving because the lady was in the middle of a haircut. Everything about renting this uhaul was just more stress than was needed. Yall need to fix this system because ive heard how bad it was but never had to deal with it myself. Now i know.

Michael L.
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Good experience. Went smoothe and simple. Can't think of a thing to make any improvement.

PATRICIA V.
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Initially had a problem getting phone service and never did get through to Uhaul help line (18 minute wait so I hung up), but fortunately a friend's phone was able to access the Share site. I was able then to check-in, upload pics and drop off the key without any further concerns!

Kevin T.
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Customer did not leave a comment.

cynthia D.
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Can't remember truck #...But I filed truck back up and before I got back alarm went off saying Low Fuel as gas gauge dropped to empty.

Elijah G.
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There was no fault for the location. The person to help me was experienced and friendly. The only issues arose when I tried to use U-Haul's own mobile check in system. This led to over 12 minutes extra time wasted at no fault of the vendor.

EARL W. M.
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Customer did not leave a comment.

Jade B.
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The truck was disgusting. The radio did not work at all. The truck didn't look like it had been cleaned in a long time. The passengers side mirror was broken or something and did not stay in place. We were very disappointed with our experience and made the trip hard.

Joseph C.
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Answer the phone faster as well as online chat, explain details when helping with escalations, and refund me the money I was over charged. It's not the facilities fault. It's Uhauls. The guy was amazing and very kind. I rated poor because there isn't a 24hr drop off and I was supposed to have the mobile pickup and drop off option. We wasted 50 miles as well as gas cost. It also appears I was charged for additional rental time after calling in the night prior to document everything. I expect a call.

BARBARA S.
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Customer did not leave a comment.

randy S.
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Customer did not leave a comment.

Michael L.
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Customer did not leave a comment.

Shirley C.
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Customer did not leave a comment.

Jason S.
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I was under the impression that any extra miles I traveled would be automatically billed to my card on file after returning vehicle. A few days later I recieve threats from U-Hual sending my remaining balace to collections. It needs to made more clear that you have to manually go online and pay any extra balance.

Nathan K.
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Poor cell phone reception when using the mobile rental check-in and drop-off. Staff had to help me get the application finalized manually. Otherwise great location.

Barbara S.
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Customer did not leave a comment.

William M.
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Barbara S.
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Customer did not leave a comment.

Barbara S.
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Perfect size for my move. Truck was clean. Everything was ready to go when I arrived. Friendly, coutious service...I will rent from Bingo Storage again and again

Jeff S.
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Customer did not leave a comment.

charlene S.
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Customer did not leave a comment.

Daniel B.
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The transmission in the truck felt like it would fail at any moment. The location, however, was friendly and easily accessible.

Jordan S.
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The truck I pick up leaked all over my couch most likely ruin it. This is my first bad experience with uhaul and most likely my last with it costing me a $2500 couch.

Barbara W.
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Customer did not leave a comment.

sheryl P.
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The U-haul we rented was filthy and had a bad odor. We stopped at the first Wal-Mart we came to and bought clorox wipes and lysol spray to clean the vehicle.

John D.
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Very helpful and prompt with service!

Sandy M.
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Customer did not leave a comment.

Robert M.
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People were awesome, truck was great. Best uhaul experience by far. And I use your trucks often

Adam S.
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This location was too far away. I paid a lot of money in mileage just getting to and from the location.

Richard S.
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Customer did not leave a comment.

Kim C.
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I was over charged and I don't appreciate it never again will I rent from uhaul!

Ken N.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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