Please verify that the email that was given by the customer actually belongs to that customer before spamming the address without giving any means of stopping the spam.
Denise Valentine
Customer Reviews for Bitterroot Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nothing
Bill LuceI had to wait about 20 minutes for someone authorized to come into the business to do the paperwork and release the equipment, despite having made a reservation time. Agent commented that they don’t get to see the pickup times to plan ahead, although this surprises me. Providing feedback to help improve as it’s a very convenient location.
Mark BeerkircherBeing there would be good. They were not open even though it said they were on website.
Sally KatenEverything was Awesome! Kerri was amazing, very accommodating, and personable! Thank you!!!!
Siaki MemeaStaff was very friendly and helpful. Trailer was frozen to ground with ice which required some work to free up, but no big deal. I would use this location again.
Edward DiazWe waited almost an hour past our pickup time and the person never showed up. We ended up having to 'pick up' via a phone call. Then when we returned it, had no instructions, the person was not there again, and didn't check it in for 3 days and we were told our equipment was late when we dropped it off 2 days early. More customer service would be great. Had to call and the person who helped me said the person who should've helped us has not been into work for over 4 days, which is why our return/drop off was not processed.
William WeberFairly remote from our residence. Also never received email with copy of contract/receipt.
Kip Smith