This comment isn't related to the bitterroot location whatsoever... They were great and Montana scheduling (Tasmine) was awesome as well. Corporate really needs to communicate better with the drop off locations to make sure that they have room for incoming equipment. I was forced to go two hours out of my way instead of one boy because Libby was full as were other closer options. That made for very long exhausting moving days. I know you're trying to save money on the costs of the trucks but there are three options that would have made driving much less stressful and enjoyable. 1. Electric windows so you can roll down the windows while driving solo. 2. Cruise control. 3. A cabin air filter. It was super cool having road dirt and other objects hitting me in the face after they came through the vent. Although getting a shower when you cleaned the windshields with wiper fluid while you were driving is an interesting feature...
Michael S
Bitterroot Quick Stop
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Marion, MT 59925
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Denise VNothing
Bill LI had to wait about 20 minutes for someone authorized to come into the business to do the paperwork and release the equipment, despite having made a reservation time. Agent commented that they don’t get to see the pickup times to plan ahead, although this surprises me. Providing feedback to help improve as it’s a very convenient location.
Mark BBeing there would be good. They were not open even though it said they were on website.
Sally K