Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I'm satisfied with everything from customer service to the daily extentions needed while I was moving
Tony Hofford
Rating:
4.0
I did recommend the driver side door be repaired so that it would latch better!
John Arthaud
Rating:
5.0
Customer did not leave a comment.
Michael Shomion
Rating:
4.0
Both pick up and return was very nice ... good experience
Sharon Brown
Rating:
5.0
The guys were so nice and helpful
Tina Quelle
Rating:
4.0
Very positive experience
Vickie Kuruz
Rating:
5.0
Very kind and accommodating at pick up. He went beyond expectations to be helpful.
JENNIFER GREEN
Rating:
3.0
The store was closed so I just left the trailer in a very crowded parking lot.
Julie Flaskamp
Rating:
5.0
The customer service was knowledgeable and very helpful. Freindly service with well maintained and clean equipment. I couldn't ask for better service or equipment. I definitely recommend for your moving needs!
Betsey Hintz
Rating:
1.0
I received emails about this rental even though I never reserved the rental and don't even live in the same state as the rental location. I would suggest that you get your system looked at because I don't appreciate receiving emails for something I didn't use.
Paul Oflanagan
Rating:
3.0
Still haven't gotten refunded for what I overpaid
Ashley Lovely
Rating:
5.0
Customer did not leave a comment.
Daniel Ludwikowski
Rating:
5.0
As usual, Brad and Caleb are doing a great job with the business. I enjoy getting my frequent rentals from them. Thank you for your professionalism.
Rita Carroll
Rating:
5.0
Customer did not leave a comment.
Bert Parker
Rating:
5.0
Customer did not leave a comment.
Derek Drost
Rating:
5.0
Nothing
KAREN CONNELL
Rating:
5.0
Customer did not leave a comment.
Leon Chickerneo
Rating:
5.0
Customer did not leave a comment.
Debora Stoeberl
Rating:
5.0
Customer did not leave a comment.
Rita Carroll
Rating:
5.0
Customer did not leave a comment.
CARLA ZIMMERMAN
Rating:
5.0
Customer did not leave a comment.
James Hanson
Rating:
5.0
Very friendly and helpful staff.
Mitchell Sullivan
Rating:
5.0
Customer did not leave a comment.
Jim Lorenzen
Rating:
5.0
Customer did not leave a comment.
Jamie Edwards
Rating:
5.0
Customer did not leave a comment.
Thomas Green
Rating:
5.0
Customer did not leave a comment.
Daniel Madden
Rating:
5.0
Customer did not leave a comment.
Chris Novak
Rating:
5.0
Customer did not leave a comment.
Greg Abbott
Rating:
4.0
Customer did not leave a comment.
KRISTAN KNUTSON
Rating:
5.0
Customer did not leave a comment.
David Hartshorn
Rating:
5.0
Brad and Caleb are jewels!! Really enjoy their sense of humor!.
Ray Ingram
Rating:
5.0
Picked up a replacement vehicle from the location after the 1st one I picked up was unsafe to drive. Only had an older high-mileage truck used for local moves, but was well maintained and the location gave me a free once-over (fluid checks, etc.) before driving with it. Was able to load this one up and make it to my destination without a hitch.
Kelley Okoren
Rating:
5.0
Customer did not leave a comment.
Joel Johnson
Rating:
5.0
Customer did not leave a comment.
JERRY BARSOKINE
Rating:
5.0
Excellent!
Gordy Hiermerier
Rating:
5.0
Easy reservation and pickup. Great customer service!
Pamela Clark
Rating:
5.0
Customer did not leave a comment.
Julie Flaskamp
Rating:
2.0
Have someone on the premises to acknowledge that the trailer was returned. No one in the office, except the cleaning person that said the business was closed.
David Lund
Rating:
5.0
Customer did not leave a comment.
David Blumer
Rating:
5.0
Customer did not leave a comment.
Todd Comstock
Rating:
5.0
Customer did not leave a comment.
Tina Romnek
Rating:
3.0
Customer did not leave a comment.
Noel Tordsen
Rating:
5.0
Customer did not leave a comment.
LaVonne Duce
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
4.0
Customer did not leave a comment.
mike betz
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
4.0
Customer did not leave a comment.
Judy Johnson
Rating:
5.0
They are awesome
Pam Hessler
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
5.0
Customer did not leave a comment.
Don Storm
Rating:
5.0
Customer did not leave a comment.
Julie Hetke
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
3.0
Headlight out & no washer fluid otherwise customer service excellent
Kathy Malsom
Rating:
1.0
Truck pickup location was changed even though I reserved a truck from a certain location in advance. Inconvient. Drop off location was in another town. And was told I'd have to pay 20 dollars if they were closed.
Made move more stressfull
tammy johnson
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
5.0
Customer did not leave a comment.
William Wilson
Rating:
3.0
Customer did not leave a comment.
Jennifer Scott
Rating:
3.0
Customer did not leave a comment.
Ronald Kasparec
Rating:
4.0
Customer did not leave a comment.
Gerald Kolanczyk
Rating:
5.0
The man handling the transaction was polite, knowledgeable, and prompt. Very nice guy. I had a very favorable experience.
Tom Docter
Rating:
3.0
Customer did not leave a comment.
roberta ludwikowski
Rating:
5.0
Customer did not leave a comment.
kim licht
Rating:
4.0
Online pick up in the dark is beyond challenging. It being dark out yet and trying to take required (approved) pictures is quite the challenge. I highly recommend improving on that. Took me over half an hour. Slower than dealing with in person pick up.....more than disappointing!
Lennart Kuizenga
Rating:
5.0
Caleb is always great! Thanks again!!!
Jason Davis
Rating:
5.0
Very fast check in and good help on both returns
John Parkhurst
Rating:
3.0
Customer did not leave a comment.
William Wagner
Rating:
5.0
Great job o have this in a well located town
John Parkhurst
Rating:
5.0
Awesome location
Brad Ingram
Rating:
5.0
Customer did not leave a comment.
kurt koenen
Rating:
5.0
Customer did not leave a comment.
Greg Abbott
Rating:
5.0
Customer did not leave a comment.
MARI ANN KRUCHTEN
Rating:
3.0
Customer did not leave a comment.
Chad Stark
Rating:
5.0
Great guys got the trailer I needed
Larry Avery
Rating:
3.0
Customer did not leave a comment.
Dawn Decker
Rating:
4.0
Customer did not leave a comment.
Dawn Decker
Rating:
5.0
Customer did not leave a comment.
Larry Avery
Rating:
5.0
Customer did not leave a comment.
Amy Henck
Rating:
5.0
Customer did not leave a comment.
Karl Dedenbach
Rating:
4.0
Customer did not leave a comment.
Alexander Garner
Rating:
4.0
Customer did not leave a comment.
Lauri Welke
Rating:
5.0
Customer did not leave a comment.
Peter Reisner
Rating:
5.0
Customer did not leave a comment.
David Coy
Rating:
5.0
Incredibly helpful loading trailer and diagnosing tail light problems
Jay Delveaux
Rating:
5.0
Everything went very smoothly. Rented from here several times always sitting out front ready to go.
Ervin Kraft
Rating:
5.0
Brad and Caleb were awesome as usual. Thank you guys.
Rita Carroll
Rating:
5.0
Customer did not leave a comment.
John Bosshart
Rating:
4.0
Customer did not leave a comment.
Meagan Harris
Rating:
5.0
Customer did not leave a comment.
Cory Brown
Rating:
5.0
Brad and Caleb are exceptional at uhaul rentals. They always are so helpful. Thank you very much.
Rita Carroll
Rating:
4.0
This was a very good experience... this place had great customer service!
Christine Scott
Rating:
4.0
This specific 6x6x12 trailer was not as good as the last trailer of the same size that I rented at blackjack.
John Bosshart
Rating:
5.0
Customer did not leave a comment.
Karl Dedenbach
Rating:
3.0
Lu switched locations during the last few days. I had to travel 15 miles further to this location. They didn’t have the hitch for sal like I was told they would have. Caused a small delay while they went to the hardware store to buy me one.