Customer Reviews for Bloomingdale Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bloomingdale Self Storage

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Merideth P. on

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Super friendly, super helpful customer service agent. Saved my bacon on Sunday!

Olga B. on

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Customer did not leave a comment.

Steve O. on

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Love this location. The guys here are really great and have always got me in a truck in less than 5 minutes. I recently wrote a review about being overcharged however it was for the wrong u-haul location, not this one. (My mistake). A+ honest service!

Alex C. on

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Steve O. on

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Charged me for cleaning fee even though it was clean. Also charged me for dropping it off early after hours. Quote was $40 charged me $95. Horrible way to do business and will not be coming back to this location.

Alex S. on

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excellent customer service!!

Amy M. on

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Paul S. on

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Truck was a bit beat up. Bit very friendly service. They went above and beyond

Karla E. on

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Representative was extremely helpful and very friendly

Kim C. on

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The gentleman I worked with, I believe his name is PJ, was AMAZING!! He went above and beyond to help this single girl make my move a smooth process!! What a breath of fresh air!! This guy deserves recognition and a raise!!!

Michael M. on

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Best one yet...and I’ve had quite a few...more than I want to think about ??

Kathleen E. on

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The guy who helped us was very professional friendly and helpful.

Larry T. on

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Dan G. on

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A bit too expensive. What ever happened to one cost per day? I had to pay extra for 1.5 miles over the planned distance? What the hell. It was about that far to get gas in the truck at my destination.

Richard S. on

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Lester W. on

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ANN MARIE D. on

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Marcos C. on

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Aleesa C. on

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Synch the online information with the office computers. I had to restate information that was already entered. Also, the tank was not on full at checkout and we were charged gas to bring it back to full on return. We didn't fill it back to full because it wasn't full at checkout.

Sean D. on

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Extremely helpful in making this work for us! RJ and Brian are the best!

MONICA C. on

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People are very friendly and helpful. I love this place. This is my second time renting at this location and will definitely recommend it to my friends and family.

Acie B. on

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Andre L. on

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hugo C. on

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La atención fue de primera. El trato muy amistoso y solidario. Vale la pena recomendarlos

Tim G. on

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Truck I rented was horrible. Rode and drove like crap. It has 133xxx mikes on it and it felt like it was a million mile truck.

Marcia C. on

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Very very nice guy working

Jerry D. on

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Charles B. on

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Nothing. It was PERFECT! (Unlike some other U-Haul locations I have used).

Lenny L. on

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Not a thing. I came in an hour and a half early and Brian did not bat an eye, the system shut down and he did everything he could to get up and running. He showed genuine concern. If I ran a business I would love to find employees like him. He is a real asset to your company. If I move again I will come to this location because of Brian and R.J.

Alec Y. on

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A most pleasant experience from start to finish. A rarity these days.

RICHARD R. on

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Barbara I. on

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Sharon J. on

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The staff is very professional and friendly I will definitely rent here again.

ERNEST L. on

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Always a great and easy experience. Thanks again

Vivian C. on

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Charles J. on

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Ismael R. on

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Robert G. on

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Pickup and drop off location Personnel were very accommodating and knowledgeable very satisfied and looking forward to doing business again

ERNEST L. on

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As usual, same great service each time. Thanks!

ERNEST L. on

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Great service. Have rented trucks multiple times in last few weeks. Always a great experience. Courteous and professional. Thanks

ERNEST L. on

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Elier G. on

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Cool , my sons were happy with the service.

JOEY B. on

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Barbara I. on

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ERNEST L. on

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Charlene P. on

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Nothing. The team down in Brandon Florida Jamie RJ and Brian were excellent. David here in Roswell was wonderful as well.

Charlene P. on

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I found Jamie RJ and Brian to be without the doubt the most compassionate attentive and efficient employees of U-Haul that I have ever experienced in any U-Haul facility that I have ever done business with.

Brandon F. on

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William R. on

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Initial contact stated a 20 foot would hold a three bedroom house. We ended up with an additional 12 foot trailer.

Darrain B. on

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THOMAS D. on

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Explained everything perfectly ??

Jeffrey O. on

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Jim L. on

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Great experience

Denver V. on

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The gentlemen that I dealt with were very courteous and knowledgeable.

philip B. on

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Nothing. Everything went awesome.

Jellifer U. on

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Brian Wolfe took very good care of us. He is outstanding.

Gladys M. on

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Chris B. on

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Rhonda W. on

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Hoyt C. on

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What a pleasant surprise this 'difficult to find" location was, once we found it! Friendly, clean, well organized are just a few adjectives to describe our experience! Moreso, upon returning we needed help, a lot, getting our vehicle off the auto trailer. Bryan was the man that made that happen, poor guy, but he did it! All by himself! We have used many UHaul locations in our 70 years, but t his is the UHaul location we will forever use in Valrico! We highly recommend them!!!

Chris R. on

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NICOLE C. on

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I

Sarah C. on

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Bryan provided me the best customer experience I have had in a long time. He was polite, patient, and understanding. I would highly recommend my friends get their uhauls on his shift.

NASH K. on

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Steadman H. on

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Do the same that you did for me

Alex D. on

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Kyle S. on

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The staff was very professional, knowledgeable, helpful and great to work with. I would definitely recommend uhaul to any of my friends.

robert L. on

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That’s is very customer friendly and seeks solutions that work for customers

David S. on

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Wallace N. on

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Phoebes G. on

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ernest K. on

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donna O. on

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The gentleman who took care of me was very professional.

James S. on

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Awesome customer service

Bret B. on

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James S. on

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Awesome customer service

Gerald G. on

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Derek L. on

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Carrie L. on

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Courtney R. on

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The customer rep went above and beyond to ensure I got my rental van . It was about 5minutes to closing and the rep accommodated me. I really appreciated that.

Karin A. on

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Great people at this location. Clean and friendly.

Christina F. on

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Elba S U. on

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Otto P. on

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Bryan was outstanding in taking care of our needs. All associates should be as competent and cheerful as he was.

Reinando M. on

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Good services.

Curtis H. on

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Brian is outstanding!!

Jonathan D. on

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The app dragged a bit and Bryan helped me from inside. He was professional and friendly. Did a splendid job.

HAYDEN C. on

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Friendly employees

Acosta E. on

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Muy mala atención de parte del señor Bryant el hombre no es apto para trabajar en uhaul

Shani H. on

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The whole experience was super easy. I made the appointment online and everything was smooth during check in and pick up. There is a gas station right next to the location so you can fill up right before bringing the truck back. The truck was easy to drive and handle. This was so much easier than I thought it would be. I definitely recommend Bloomingdale Self Storage for your Uhaul needs.

Trina M. on

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Awesome experience!!

ROBERT B. on

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john B. on

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the retail location is fine, with competent helpful staff. only drawback is your online return system. Used it twice recently, and both times were a horrible expeirence. System does not function well, forcing customer to start over multiple times as the the system loops back to the beginning , losing all previous inputs.

brenda W. on

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Alan C. on

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The employees were super helpful and very personable. We will definitely return there and also refer out to our friends and family.

Miguel F. on

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James F. on

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Your Staff and process to pick up and return was excellent

ADAM A. on

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James L. on

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Tim S. on

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Put a trash can up by the front door. Lol maybe a plant &rug. Lol The place was truly a very well maintained.