Mr.Bryan was very professional and had an awesome attitude very helpful and I highly recommend this locationMANUEL M.
Customer Reviews for Bloomingdale Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service and friendly employeesGISELA C.
Customer did not leave a comment.Tom S.
Customer did not leave a comment.Jonathan W.
Bryan went above and beyond. Great customer service and positive energy Thank you!Robert O.
Not terrible organized. Called for an extra day. The received a call stating I was late return.SHAWN R.
Customer did not leave a comment.DAVID S.
Customer did not leave a comment.STEVEN P.
Customer did not leave a comment.WESLEY P.
Customer did not leave a comment.BRIAN M.
We reserved with a U-Haul location closest to our home; however, we reserved a text message and followup phone call that our pickup location was being changed. Then, after picking up our U-Haul truck at the new location, we received a call from the location we first reserved with and they said they were waiting for us to pick up our truck. Communication within the U-Haul system obviously needs a little improvement.Gregory B.
Customer did not leave a comment.ROBERT L.
Bryan helped us when we picked up our rental and he made our day! He was so friendly and happy. Truly seemed to enjoy his job. Got our very long day of moving off to a great start! He's a keeper.KENNETH Y.
Customer did not leave a comment.LEE H.
Customer did not leave a comment.Naomi S.
no improvement needed Bryan was the best customer service person I have ever had at any U-Haul that I have ever used.VERNON F.
Customer did not leave a comment.NORMAN M.
Very helpful and thorough. Great experienceDAVID I.
Customer did not leave a comment.SHARME L.
Customer did not leave a comment.Christine S.
Your customer service is excellent, they go above and beyond. They were very friendly and professional. It was a very easy process and would definitely use your location again.John E.
Customer did not leave a comment.MICHELE D.
Bryan was fantastic from beginning to end.ROBERT D.
Customer did not leave a comment.JANAE M.
Love RJ and Brian, they are responsive and excellentWILLIAM B.
Customer did not leave a comment.TREVER B.
Every staff member there went above and beyond to make my rental experience easy and pleasantCYNTHIA O.
Customer did not leave a comment.MARLOUM G.
I have used this location in the past, I have no suggestions on improvement I'm a happy returning customer thank you.MARISA P.
Nothing, easy and great customer sarvice . The gentleman that helped me awesome.KEVIN K.
Customer did not leave a comment.MARK M.
Customer did not leave a comment.MAGALIE C.
Customer did not leave a comment.CHRISTOPHER N.
Customer did not leave a comment.MARLOW S.
Nothing. Outstanding service and customer support.JOHN H.
It was a smooth process even with the new COVID-19 procedures. Grant was professional and knowledgeable. I would return to this location again, when I have a future need for a uHaul.COURTNEY B.
Customer did not leave a comment.ROCKY V.
Everything was great. The associate who helped us, Bryan was friendly and helpful.ANTHONY B.
very friendly and helpfulROSE P.
It is fine the way it isCHARLES Y.
Customer did not leave a comment.WALTER L.
Brian was supper helpful and friendly.ELIAS S.
Customer did not leave a comment.Austin C.
Great guest service and great prizesCONSTANCE M.
Customer did not leave a comment.SYDNEY H.
R J was so helpful and pleasant.MICHAEL R.
Trailer gate was bent, I had to remove the pins with a hammer. Totally unsatisfactory..jason R.
Excellent serviceHoman R.
Was not informed I had to bring back the van to the same location drove an hour away just for that reason so I would only have to drive it one way. And not both waysTAIRA S.
Customer did not leave a comment.DAVID K.
Better selection. I wanted a van, but only a 10ft was available. I was however just a walk-in late on Sunday afternoon.RICHARDHARRY JR S.
No improvement. RJ and Bryan are incredible people, extremely helpful and we have come back to rent from this location even though it's not the closest to our new home, simply because those two associates are amazing. I have and will continue to recommend that location for all of my UHaul needs.APRIL M.
Customer did not leave a comment.VEHBI R.
Customer did not leave a comment.PEDRO R.
Customer did not leave a comment.MIRIAM S.
The guy who was working this day was the friendliest happiest seeming guy I have ever met. I would definitely recommend this location specifically to anyone I know that needs a truck trailer or van.Michael M.
Customer did not leave a comment.Viola S.
Customer did not leave a comment.Ulises Q.
All I did was drop the car off after hours. It was easy to use the website and take the pictures.Stephen S.
Customer did not leave a comment.Andre L.
Customer did not leave a comment.RYAN S.
Only one employee was working. Seemed a bit flustered. I was late in arriving as did not see the sign and drove past. Employee asked if I wanted hand cart , went out of his way to show me what it looks like but never put it into trailer. When I called about it and they asked what could they do for me, I asked to ha e it dropped off. The man told me he would call back shortly. Call never came. I already had started loading trailer as soon as I arrived home, so didn't think about handcart until needed. Very disappointing!Jacquelyn N.
Customer did not leave a comment.CORY L.
Bryan and RJ were personable and professional. They both provided excellent customer service for a 15 foot rental truck. Best of all, they were following all of the CDC guidelines to protect customers and themselves from Covid-19. Thank you!Carlos B.
Keep up the good work.David R.
Customer did not leave a comment.Francisco C.
Customer did not leave a comment.Michael G.
Customer did not leave a comment.Alejandro G.
Customer did not leave a comment.William H.
Customer did not leave a comment.Bernard P.
Customer did not leave a comment.Omar M.
Customer Representative Bryan was absolutely amazing. I was very upset because the uhaul system would not allow me to rent initially after Bryan attempted to complete rental. There was some sort of error in the system. I called and waited nearly an hour to speak to a representative. I was told it was due to updates in the system. It was a very stressful experience. In fact I was so stressed and exhausted from the embarrassment, the uncertainty of what was coming up under my name, the lack of customer care when I attempted to call about error, and the unnecessary time it took to have matter cleared up. My blood pressure was through the roof. My trip was interrupted because I became too ill to enjoy my vacation.Catherine D.
very helpful and friendlyROBERT O.
Customer did not leave a comment.Cassondra B.
Staff was EXCELLENT and helped me out greatly! Thanks Again & See you soon!Debora K.
Customer did not leave a comment.ALQUINDA W.
Both guys that we're working there we're very friendly very professional with a smile.Raffe C.
Bryan is #1 customer service and I'm a frequent flyer. Thanks.Alan J.
Customer did not leave a comment.Joseph M.
Everything went fantastic! Easy hook-up, friendly & helpful service, minimal cost. Thanks U-Haul!!Julie B.
quick process, friendly staffLUIS L.
Customer did not leave a comment.HOMAN R.
The box need Ramp to carry things easier otherwise it's good size and fits more than expectedAMMAR T.
Answer to question cleane and maintain . I agree clean truck but maintained I wouldn't know I'm not record Detp.Yvette C.
Customer did not leave a comment.JAMES B.
This location needs to be more specific about where to drop Truck rental off after hours. It was very confusing & No one mentioned it when I picked up the rentalMilagros G.
Mr. RJ was very helpful. He made sure everything was ready for me. I would highly recommend this location to rent from.James S.
Customer did not leave a comment.Michael F.
Customer did not leave a comment.Robert A.
Customer did not leave a comment.Glenn F.
Customer did not leave a comment.Sarah J.
I booked the van and added my husband as a second driver, as I wasn't sure he could get off from work to help move our daughter. When we got there to pick up van the employee came out. I explained why we were there. He asked who was the primary driver and I said, me. He looked at us and said you are both listed and I said yes. Then he turned from me and never spoke to me again. He asked my husband things. He then went back and thought he was calling my husband but he reached me. I began to ask what he needed. He only wanted to talk to my husband. It was very dismissive. All people should be treated in the same manner. My husband had no idea what exactly I had reserved such as a dolly.PHILIP M.
Customer did not leave a comment.SHADAI C.
Customer did not leave a comment.ERIC B.
Customer did not leave a comment.Kevin B.
The Staff were very professional, friendly, knowledgeable, efficient and helpful when renting and returning the truck. I found the truck super clean and good working condition. I will use this location again when renting my next U=Haul truck.David S.
We rented an 5x8 enclosed trailer to move furnishings from Tampa Fl to Athens TN. We did not realize that the floor of the trailer was dirty. Upon placing the pieces in the "newly" carpeted bedroom we realized that each piece was putting black marks which appeared to be greasy marks on the carpet. My husband thought it may be oxidation from the aluminum floor of the trailer. We are having a terrible time removing the stains from the carpet. We have rented from Uhaul several times over the years and never have had this type of issue. I would appreciate a call back on this matter. Renee Grooms 813-767-8469 The trailer id# was AV5331JKEVIN G.
Truck windows were dirty inside and outCHARLES H.
Customer did not leave a comment.Steven A.
Customer did not leave a comment.CASEY H.