Customer Reviews for Blue Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blue Self Storage

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juan carlos P. on

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Clarita M. on

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JAY W. on

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Jonathan C. on

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Gaston L. on

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No estaba la carretilla pero se me cobró igual.

charles D. on

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Deborah B. on

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You should use the actual street address not the plaza address. It isn't easy to find you. And your staff is not friendly or helpful

Steven C. on

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simple easy and ready to go

Allan C. on

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Jehrel W. on

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Uhaul constantly changes the rules of picking up a damn truck. I was told online 31.95 due on pickup and ended up being charged 50 and almost had my account over drafted with a $100 hold. Disgusting.

Victoria B. on

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The agent who helped me Cintia was AMAZING!! She was so helpful and friendly. I’ll def use this location any time i need storage or uhaul services.

William M. on

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CHRISTOPHER R. on

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Staff was very friendly and professional. Excellent customer service.

Jenny B. on

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GLORIA C. on

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Great experience . Every part of the rental went smooth highly reccomend this location. Thanks

GLORIA C. on

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It was great. No problems at all. Every part of the rental went smooth from the beginning to the end. Thanks U_Haul.

Daniel H. on

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Gentleman who assisted with check-in and check-out was excellent, very courteous.

carlos C. on

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Cintia was exceptional

carlos C. on

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Fast and painless service

Arturo A. on

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Menachem W. on

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The mobile pickup didn’t work and I waited for over two hours.

Candace A. on

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Great service.

GLORIA C. on

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Absolutely nothing. The reservation was smooth as well as the pickup and dropoff. Personnel was efficient and friendly. It was indeed a pleasure.

Kerry C. on

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Patricio A. on

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Luz C. on

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Kevin D. on

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The person at the facility was very friendly, helpful, and professional. The only issue was accessing the vehicle using the Uhaul app.

TRACY Y. on

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I paid for moving blankets and they were not inside the vehicle when I picked it up

Catherine M. on

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Daniel A. on

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The truck was old. Transmission was lagging and the AC stopped working at times. Steering was lose also

johonus P. on

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Alay G. on

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Great customer service.

Ali I. on

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TAI C. on

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Jacqueline M. on

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Super easy doing everything on line !!

JOSE D. on

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Your employees did excellent. Gift to them ! Very professional, enthusiast and nice.

Alay G. on

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Dinger G. on

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Excelente servicio y la chica que me atendió muy amable

DAVID V. on

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JEREMY F. on

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mara C. on

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Daniel L. on

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Caroline C. on

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It's too expensive per mile - we used the truck for just 2.5 hours and ended up paying $75 - do you think thats a fair price? i think it should be pro-rated by the amount of time you are using it, not just the miles... I also feel there was no mention of needing to replace the exact gas amount - we only use about a 5th of a tank but i was nervous to "incur extra charges" which were also unquantified within the online system. I would be more communicative about this aspect even if you think it is "common sense." I would also like to just say that it took us a good ten minutes to find the keys, as the van is parked in a lot that is not technically on the same property as Blue Self Storage, so we were looking in the wrong place for awhile. Overall though, I would recommend the online reservation/pick up /drop off process to a friend because it was much easier to make the rental fit to the times we needed rather than planning about the open times of a uhaul location. The price will deter me from using this option again though. Thanks, Caroline

Juan N. on

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The website sucks!! It was impossible for me to rent the truck at 8 am, the time I had booked for web check out. I had to wait 45 minutes until the location opened to get the keys for the truck. Fix your website

LOUIS G. on

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Manager and staff were courteous, I've locked this location into my phone.

joel A. on

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I'm very pleased with my experience here at this location. Customer service was excellent. Cynthia was great.

Monica P. on

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Very affordable and easy. Excellent customer service at this location.

anthony H. on

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Not much was very happy with service

Iris G. on

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Lady that works there was excellent!

MOISES C. on

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I love the customer services at that location . Cinthis is so friendly and helpful, she is always happy, make you feel very comfortable. I highly recommen this location. Best,

Jennifer T. on

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Ricardo D. on

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TERRY L. on

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Jerome T. on

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VERY nice pp

Mignon E. V. on

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Marc S. on

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Roger P. on

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Great service.

Alex H. on

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Not fancy but good and efficient service. Exactly what I needed for a quick 3 hour use of a rental van. The van was new, clean and easy to drive. I couldn't ask for more.

TERRY L. on

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KRISTINA S. on

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Just an FYI - I think the left turn signal light is out on the vehicle I had.

VALERIE A. on

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CHRISTOPHER M. on

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Service was great. Simple to reserve. Thank you!

Nidia L. C. on

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The truck I was driving is in bad shape. The steering wheel was pulling to one side and it was a little scary and unsafe.

BRUCE P. on

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I drove a total of 6 miles and was charged $14 for fuel. Anyone in their right mind could figure out driving 6 miles does not equate to $14 in gas. The clerk refused to believe that the gas gauge was measured incorrectly when I drove out. In my mind I'm do a $14 refund.

BRUCE P. on

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Cintia was a great help, bright & efficient.

ALEX H. on

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The process of picking up the van was quick, they did not try to upsell me on anything and the van was almost brand new. Everything worked out fine.

yasmina R. on

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Trevor N. on

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lower the per mile rate.

Antonio M. on

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Great experience.

KYLA K. on

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Mauro A. on

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MARIA G. on

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Cinthya was very helpful and had a pleasant disposition. I was very satified with the U-Haul rental experience and highly recommend it.

Alejandro C. on

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Xavier R. on

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Michelle D. on

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Excellent service! Love the staff!

Colin W. on

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James B. on

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Keep a copy of the keys at the location. I locked the keys in the truck and there was not a copy at the office.

SERGIO G. on

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Thanks, all perfect

Leonardo F. on

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Great service. The manager was great!

Bernard B. on

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Andres R. on

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Gary K. on

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JUAN CARLOS S. on

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Everyone at Blue Self Storage is friendly and very hospitable. Would recommend their services indeed. Angela Lopez, Office Manager Sanchez-COleman Studio

David H. on

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Robert W. on

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Uhaul Rep at location was very helpful, looked out for me. Cost to rent a van for a 48 mile trip, just under 2 hours, will prevent me from using Uhaul again -- $70 for 2 hours, 48 miles, outrageous!

Christopher Z. on

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Marisel C. on

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David L. on

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Very friendly and very professional

MAR I. on

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Marissa L. on

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Everyone in the center was extremely helpful. Both mangers are incredible.

Daniel R. on

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Address of the office is actually incorrect. The office was actually around the corner on a side street.

Rodolfo A. on

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John M. on

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GAMALIEL B. on

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GREGG D. on

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MINDY S. on

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JEREMY F. on

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JORGE M. on

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ERIN T W. on

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Very easy rental for my needs. They close at 5 pm, which makes longer use of a van difficult. I only needed for 90 mins and it worked out great. Receptionist was very helpful and friendly.

PATRICE F. on

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