Not so much tied to the location but concerning the pick up procedure. It should be clearly spelled out that the designated Alternate Person must be available and standing by to answer their phone at the time of pick up or the key to the vehicle will NOT be made available! This item made the pick up procedure a very long process.
Brian D.
Blue Star Quick Stop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.