Not a thing perfect experience.
Bud G
Chicos Custom Mufflers LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Pecos, TX 79772
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkLocation was closed but with mobile drop off everything was good. Location not the prettiest but it worked.
Eric ADrop Off was NOT Archer but Chicos Custom Mufflers LLC · 5002 S Cedar Pecos, TX 79772. Location was closed at 4:30 when we got there. Frustrating part was there was no real way to drop it off after hours. They had the old key return box on a side wall, and a slot for a contract but the contract is now electronic. Tried to do it online but it kept referring me to new rentals, NOT returning current rentals. Called the 1-800 number, they said there was nothing they could do. There was one guy there that said to just drop it off, and their U-Haul lady would process it the next week. It was an open lot so hoped it would be missing by the Monday.
Paul HThe location was very helpful. However I would not recommend Uhaul to anyone. I had to wait 3 hours in a parking lot for a truck. I made a reservation that was moved to 2 different locations. I called customer service and they either had no trucks or trucks were over 200 miles away. I was moving on Thursday and planned accordingly. The lady at Chicos Mufflers helped me by calling the person that had the truck. Customer service with Uhaul is severely lacking. The $50 off reservation if your truck isn’t there was not honored. I will find friends with trucks or leave everything behind before I ever use Uhaul again.
Kristina CGreat customer service
CHERYL N