Customer did not leave a comment.
Cheyenne F
Customer Reviews for Bobby Dees Motor Sports
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Bobby D was very helpful and very friendly. He was able to get me exactly what I needed and very quickly. Thank you for being so courteous.
Marie Nthank you
DONALD KMake pick up and check out at drop a little faster, but it was a busy day, so very much understand.
David DThe rudest, most hateful customer service experience I have ever experienced.
SHELLY FBobby Dee was great. Super nice. Had a nice & pleasant conversation while turning in the trailer.
TAM LNo issues at drop off.
DAVID BSuper nice dude working there. Very helpful, informative and easy to talk to. Cant say enough nice things about Bobby Dee. A+
Chris GOwner was very friendly and helpful
Michael WExcellent costumer service, and very helpful.
Talisha WRented a pickup truck and after leaving the lot started getting bitten by fleas. Tried to reach out to management multiple times with no resolve. My son and I personally picked off four we could catch and had multiple bites. I was only in the vehicle for a total of two to three hours drive time. I reported the vehicle as not worthy and needing to be cleaned for the next person. I spoke to customer service during and after the rental, and asked for response. I really dislike writing bad reviews but felt it needed to be disclosed.
Maghan GVery professional! I will definitely send my friends and family to Bobby Dees for their rental needs.
Cydni RThey charged us $25 for the truck bed being dirty, but we just left in the exact condition that we picked it up in.
Colton WBobby was very friendly and helpful. The equipment was in great condition as well. I will definitely rent from him the next time I need a trailer, etc.
JEREMY CExcellent experience. Would definitely rent from this location again.
Pat ZVery easy pickup and drop off. Cost was fair and upfront (no hidden fees). Bobby D was really friendly and went over the basics of the truck, he even helped adjust mirrors for optimal safety.
Doug JQuick and easy trailer drop off. Friendly service.
Larry VBobby D is a delight !
Izy WThe local Uhaul representative was highly customer focused with a great friendly attitude!!!
Mark RIt was a no contact drop off so the place wasn’t open
Jennifer TGreat location! Bobby Dees is awesome to do business with and great costumer service!
kasey lGreat customer service
Nicole MAll contact was by phone with no issues. Equipment was dropped off after hours with no issues.
JAMES CThat wasn't a good experience, i waited for an hour to pick up the truck, nobody was there, then they referred me to somewhere else. In there they made me to buy a full insurance.
Hamed HThanks Bobby Dee
JOHN NVery kind and courteous I was very happy with the staff
glenn fStaff were helpful, friendly and efficient. Made a stressful move much smoother at the end. Extremely pleased.
JEFFERSON FHe was absolutely amazing and more than helpful!
Stacy GExcellent service
Carol MBobby Dee was great!! Came in after hours to help me out.
Ryan SGreat place to rent from!!
Curtis FThe office is difficult to find and pretty untidy. A cleanup/reorganization of the tiny spot is needed. A small expansion would help alot. The proprietor is great though. The process was simple once I found where to go.
Wayne WBobby Dee is my prefered U Haul location. He goes above and beyond for the customer experience and makes me feel valued.
Mary JBobby D is an amazing U-Haul representative and resource - I HIGHLY recommend him to any Stillwater, OK residents needing U-Haul services. I am a happy, repeat Bobby D U-Haul customer.
SAMUEL VEasy process, wouldn't change a thing. Bobby does an outstanding job!!
Barry TThe owner was very knowledgeable and helpful.
Michael SI checked out the truck on a Sunday so I did not interact with anyone at the pickup location. The check-in process (through the app) was confusing- I basically had to re-do all the steps when I arrived at the location, and had to wait to get approved (again).
Joshua SBobby Dee is the Man. I made a mistake on the date of picking up the truck and he went out of his way to make it happen. I would have been in the doghouse for sure if it wasn’t for Bobby Dee. Thanks again Bud
John RBody D is awesome.
David MI didn't catch his name , but the guy there was 100% helpful and I will definitely be back when I need another uhaul
James MAll's good!
paul mNo one there when we arrived. Called a couple of times with no answer. Then got a call back stating worker was on the way so just had to wait . Then got a small charge on credit card but no idea what for. We were not over mileage or late on return.
Kevin JMissing dolly, I never received a dolly I payed for
Cal J