Customer Reviews for Boca Box Co
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Boca Box Co
SHARON C. on
Bill was great . Helped before and day of. Very nice and professional
Derek H. on
Inside of cab was dirty
DANIEL D. on
Everything was excellente
VINNIE S. on
Nothing!!!
Peggy F. on
Easy, easy, easy! Best move ever! No stress at all. Friendly, courteous, helpful, professional, knowledgeable - excellent! Would use again, and I do highly recommend.
VINNIE S. on
Nothing!!!!??
MICHAEL S. on
Nice experience . Quick and easy
R. JENNINGS M. on
Customer service is paramount when I conduct business with any company and the customer service at Boca Box is precisely why I return. The equipment is always in good shape and dependable.
ADRIANO P. on
Bill is super cool dude, very helpful.
Michael D. on
Nothing; excellent service!!!!!
Anthony D. on
Absolutely outstanding Customer Service!! I've rented NUMEROUS uhaul's over the years, from numerous locations spanning from NJ to FL and this location had the best customer service I've ever experienced! Kudos to Boca Box
Edward G. on
Bill provided excellent service Would definitely use him again for our truck needs
RODNEY E. on
Bill, the owner, was great to work with. He helped me get the truck I needed at the best possible rate. Thanks!
Victoria C. on
The owner/mngr Bill is a wonderful ambassador for your brand. he went out of his way to help solve an specific issue we were attempting to resolve, and he did so with much patience and understanding. We are longtime repeat customers and will continue to be so in the future. Thank you Bill, for going above and beyond to solve our dilemma, it was VERY much appreciated!
Sammy P. on
Clean trucks, friendly staff when dropping off the keys. Great experience overall. Just wished the previous renter cleaned the unit as there was debris a lot of the place.
LINDA E. on
I was screwed over by Budget and U-Haul was able to match their price and get me on the road within half an hour. Will always go here first.
OTTWAY J. on
Chris is an excellent attendant .
JACKIE L. on
Forgot something in the cab of truck & Bill called to remind me to stop by and pick it up. Excellent service & price-highly recommended!!
Andrew C. on
Amazing service upon pickup and drop off, fast, friendly, thorough and efficient.
Sheila M. on
Very helpful
patrick C. on
Continue to do what you are doing
Mindy C. on
I was unable to get my uhaul because there was no key in the lockbox. I spent money and time traveling to this location and had to leave and didn't get to move my stuff. I was put on hold by uhaul 4 times for over 30min each and nobody resolved anything.
Christopher L. on
The truck was just below the full mark when I rented it, I only put 2 miles on the truck and was charged to fill it with 1.9 gallons ($7.94). Partially my fault because I should have let Boca Box know it wasn’t completely full. The needle was still slightly on the Full mark. Ridiculous.
melba O. on
Everything good
Jennifer D. on
Great service. No complaints.
susan D. on
Maintain your high quality at this location!
DEBORAH M. on
Not a thing, it was extremely easy and I had a great experience. Thank you!
Rosmer P. on
Great, friendly, and efficient service.
MARC D. on
Bill was very helpful and a nice person to deal with. Would highly recommend this location to anyone.
Gerald H. on
The young university student from FAU that attended us was very professional and first rate. Lotta future promise for him! Jerry Hildebrand
ANTHONY M. on
great service
GREG V. on
Chris, the person I worked with, was excellent. Could not have been easier or more convenient . Thanks
Maribel T. on
Excellent service and explanation of the important aspects of the contract. Nothing to improve.
David R. on
Great service, always reliable.
ron A. on
Keep up the good work
Mauricio M. on
The Manager was very good attention.
Andrew C. on
Uhaul was clean and ready upon arrival. Friendly and knowledgeable staff made this an excellent experience. I will rent from them again.
Julian G. on
The app for picking up and dropping off the truck is ridiculous. Please, fix it so you wont waste 30 min + 30 min of your customers.
Mahendra S. on
Excellent customer service. Very professional, with quick and easy process. Thank you
VAUGHN D. on
Owner of the location was VERY helpful and friendly. Would use them again in a heartbeat.
Martin S. on
The trailer it was in poor condition. Electrical system did not work resulting in no taillights. While the attendant was very friendly and helpful, he did not appear to have any technical knowledge.
Morris G. on
Quick and easy service
Robert T. on
I never received my mileage money back. I paid for 25 but only used 7.
Joaquin O. on
Great location, very friendly and helpful, great overall experience.
KRIS P. on
Easy Process of online order and great Customer Service
Monique D. on
Very happy with the vehicle and location operator very helpful and friendly. Will definitely use again.
sandra D. on
He was very nice. Professional