The app is horrible, quite possibly the most frustrating experience in a long time. Over 30 minutes to check-in and another 30 minutes to drop off. Many refresh to get the app to work. Another couple were having the same problem with their truck rental. Will not use U-haul again if we can avoid it.
Customer Reviews for Body Mechanics
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Body Mechanics
Fast, friendly service. 10 minutes in and out!
My entire experience from trying to get the reservation right to finally getting a truck that was so wet inside I had to do the job of drying it off. All my towels were packed so time spent finding towels to borrow then return was not appreciated.