Customer did not leave a comment.JOHN M.
Customer Reviews for Bond Logistics LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They pointed out the area's uhual made when I dropped off the equipmentTamika W.
Customer did not leave a comment.Tamika W.
Customer did not leave a comment.Shealy B.
Customer did not leave a comment.Rachel M.
They were courteous, professional, efficient, & friendlyROCK N.
I had ordered 5 medium boxes and a roll of tape and did not receive them. I would like a refund for those items.Bonnie K.
Have the correct truck key in the lock box. Have the lock box anywhere near the trucks.Caleb W.
If you don't have the pads I requested, I would appreciate being told ahead of time.Mary C.
Customer did not leave a comment.James B.
Customer did not leave a comment.brian K.
Customer did not leave a comment.TOMMY N.
Customer did not leave a comment.DAVID H.
Customer did not leave a comment.SABRINA P.
Customer did not leave a comment.Mark B.
I wasn't provided the equipment I requested. The location is trash/suspect.Jaelyn P.
Customer did not leave a comment.CHIBUZO N.
Had to wait over a hr AFTER we paid, the payment went through and she said we had to call the call center, stayed on hold 30 Mims. Got to the uhaul, wrong key, then our truck had gang tagging on it. Very bad part of town.Tasha S.
The location is not well maintained and the area it is in is not nice. The office was empty when I got to the location.SHANE H.
Customer did not leave a comment.Raymond D.
I waited 45 minutes for a person to show up for a site that showed as open. I did receive a call when I 1st arrived that said they would be there in 10 to 15 minutes. Then when the paperwork was complete, I had to hook up and connect the trailer myself. Not Acceptable.GARY K.
The location was fine and the rental from them was not problematic. My largest complaint was with U Haul itself. I spent over 1 1/2 hours on the phone trying to resolve an error on your part. The equipment was not at the location were I was directed. When I called to report the problem, I had to wait on the line for over 20 minutes. Upon finally reaching the service rep and informed them the equipment was not at the location, she argued with me and then transferred to another department. After holding for a few minutes, I was routed to the beginning of the que and had to wait an additional 15 - 20 minutes. I was transferred several times this happened every time, and I had to start from the beginning with each new person. Extremely dissatisfied with my experience and your company.ANTHONY C.
Customer did not leave a comment.Joseph F.
Customer did not leave a comment.REGINALD S.
Make sure you take pictures of the gas gauge and have the staff walk out of the office and verify the gas level before you pull off, because if you don't the staff will scam you claiming there was more gas in the truck then what it really was. The back cab is dirty hadn't been cleaned in months, customer service horrible, and if you pay your deposit in cash they refund you via check sent in the mail. The worse U-Haul experience I ever had!!!!!Tazia W.
Customer did not leave a comment.JOHN T.
Customer did not leave a comment.Robert T.
Customer did not leave a comment.SANDRA H.
Customer did not leave a comment.TONY O.
The lady working here was very patient and super nice!... she gets a A++++ from meCHARLES G.
Customer did not leave a comment.ASHLEY S.
Customer did not leave a comment.DENNIS S.
Customer did not leave a comment.Cesar M.
Customer did not leave a comment.BARRY H.
Customer did not leave a comment.Richard L.
Customer did not leave a comment.RONALD H.
Customer did not leave a comment.MICHAELLE U.
Customer did not leave a comment.Andrew S.
Customer did not leave a comment.John B.
Customer did not leave a comment.Lawrence S.
Everything was fineJIMMY G.
Customer did not leave a comment.Daryn C.
Customer did not leave a comment.GEORGE N.
Stop getting over on people U-haul is a damn scam.Nicholas T.
Customer did not leave a comment.Justin G.
Very nice customer service please keep it upIMADELDIN I.
Excellent and friendly customer service.JEFFREY A.
Customer did not leave a comment.RICHARD B.
Clean the inside of the cab before being picked upMonica S.
Customer did not leave a comment.Julia A.
Customer did not leave a comment.Whitney S.
Great customer service, I recommend this location.Arnold M.
Customer did not leave a comment.WILL S.
The pickup of the truck was unique, being remote. But it worked and simple.Joseph C.
Bond was very helpful with the return of the Uhaul.Clarence D.
Customer did not leave a comment.Angel G.
Customer did not leave a comment.Terrica H.
Customer did not leave a comment.Edward T.
Customer did not leave a comment.craig M.
The location is awful. Very unprofessional and dirty. I thought it was a scam at first honestly. You guys can't let everyone own uhauls it's a bad look on your company. Also I'm a black guy and the location is black owned so this isn't me being racist, just honest.Randy J.
The way that Bond logistics has their operations setup is very convenient for their customers.Tim S.
Everything went smoothly and we were ready to go within just a few min.Michael C.
Customer did not leave a comment.Sandra H.
Don't remember the dealers name ,I had good serviceReginald A.
Customer did not leave a comment.Shequeta B.
This place was a surprise to me when I arrived to drop the vehicle off. The place was not well kept by any means.Joseph H.