Customer Reviews for Border City East Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Border City East Self Storage

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pinnacle c. on

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Border City East Self Storage has always been very easy to work with and they always try to accommodate our needs as soon and as efficiently as possible.

kevin k. on

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It took 50 minutes of the clerk grappling with the computer system to get me on my way. She then decided someone 'central' might be able to help. Proceeded to start reading my credit card info over the phone in front of the three others waiting to return their equipment.

Michael D. on

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Yvonne G. on

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Gave us an extra day and went out of their way for pickup

Charles B. on

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Josh M. on

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ken k. on

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Alan C. on

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Christina W. on

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The staff was kind and courteous but the lot itself was saturated in water and mud making it hard to move around without slipping.

Alan B. on

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The 24 hour drop off is a great option

tanya f. on

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Richard W. on

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The lady running the place is very efficient at getting your paperwork done, and very helpful with getting the trailer hooked up ! We'll be back to this location to rent again.

pratik p. on

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Really Helpful Customer Service Representative.

Chelsea A. on

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We ended up moving in a blizzard. It drifted into the drop off location. So we got stuck the 1800 number was really helpful and let us leave the unit there because it was minus 30 and blizzarding.

david j. on

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PAULINE D. on

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I was very satisfied with the service I receive.

Richard O. on

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Harvey M. on

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Harvey M. on

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Jason J. on

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Quick and helpful.

andy g. on

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Very helpful specially if you need it as long as it is available

Derek R. on

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Lindsey D. on

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Tristen R. on

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Got it all done in one day. They even processed me out same day quickly.

Andi B. on

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andrew n. on

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Make sure trailer plugs are operational

ryan b. on

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Cheyenne M. on

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chris r. on

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NISSAN l. on

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Nothing, great service

Lee G. on

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Excellent effort by the agent Charlene to help us unload to get the unit ready for next customer.

Steven M. on

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keisten s. on

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Someone was siphoning gas from this location and I ended up having to pay way more in gas then I should have. I'm not impressed.

Vaqas ahmed Q. on

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good services but need to a little extra training

Halle H. on

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Chris M. on

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MACKENZIE F. on

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Arlen J. on

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vanora t. on

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Justin M. on

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pinnacle c. on

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They have always been great with us. we are and will be returning customers and always recommend them to anyone that requires a uhaul

shane g. on

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ALI J. on

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friendly people

nissan l. on

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Not much to improve on. All good. Good service

Darren C. on

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Said we didnt return truck until the friday even thpu we returned it on april 1 also we where to be compicated and necer where but have been billed well over 380 for us returning are truck on time

karen a. on

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ava m. on

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Charlene was fabulous on the receiving end and helped us with the hitch installation. She was super helpful and I highly recommend her to my friends now.

darryl b. on

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Ryan R. on

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The link send in our email took us to an address on the total opposite side of lloydminister . We were not very happy

jacob b. on

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lawrence r. on

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alan p. on

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Drew P. on

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jared s. on

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Amber S. on

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Paul K. on

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Dustin O. on

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greg e. on

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The place was not the cleanest place inside or outside area , the truck was clean enough was not overly clean and box was not swept out , i think its very expensive .... to rent and i do not know why uhaul would not use a diesel trucks... for one the motor would last alot longer and it saves on fuel for the customers but why would you care about that again its very expensive...

tammy d. on

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queenie r. on

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we got our uhaul with almost empty gas the vehichle inside smells bad i think that's the reason why the lady was in a hurry to leave her office cause the truck has no gas.

Juan V. on

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lloyd c. on

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Michael H. on

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We booked / needed the big truck to move into town from an acreage but was not granted this as it wasn’t from town to town. Therefore had to make a few trips.

howard t. on

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Ray B. on

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Jordan R. on

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Will never go back. I ordered a enclosed trailer and when I went to pick it up all they had was an untility trailer. The trailer was dirty and had broken glass in it. One of the brake lights was half burnt out. The girl did not seem to care about the problem and I was not offered any sort of compensation for the inconvience.

greg n. on

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It was all efficient and well done.

Shelley S. on

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JAMES O. on

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Very fast and awesome service

Gulshan A. on

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First of all we didn't get the delivery where we expectes this from, that put us about 4 hrs behind the scheduel. Thrn marker lights were not working on the trailer and after all of these when i dropped the trailer at there drop off location .. U Haul charge me over $15 without telling me anything on my credit card... i wish i had any other moving services in my town.

pamela w. on

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Very tiny spot to drive the Uhaul into. Inexperienced trailer drivers will have trouble parking them. Hard to back up and extremely muddy.

sandra h. on

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Customer did not leave a comment.