Customer Reviews for Bottle Cap Lure & Convenience
(U-Haul Neighborhood Dealer)

53 reviews

303 Main St   Ignace, ON P0T1T0

(807) 934-0310

Location Hours

  • Mon-Sun: 9 am - 12 am

Services at this Location:

Contact Us

(807) 934-0310

303 Main St
Ignace, ON P0T1T0

Services at this Location:

Location Hours

  • Mon-Sun: 9 am - 12 am
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

This location was great. However, i booked my uhaul to be picked up in Thunder Bay and was travelling to London Ontario. I was very upset that the day before going i found out that there was no uhauls available in Thunder Bay and then had to drive 3 hours to Ignace to pick one up. If nothing is available the website should let me know this at time of booking. Something needs to be done by uhaul head office to avoid this.

jeffrey V. 
Rating:
5.0

Customer did not leave a comment.

Emily B. 
Rating:
5.0

Customer did not leave a comment.

Julianna S. 
Rating:
4.0

Difficult as he was very helpful and nice at this location but it cost us time and dollars to drive from Thunder Bay to Ignace so we were not thrilled to have to go that far for a truck.

Graham D. 
Rating:
5.0

Good equiptment. Always enjoy using uhaul

Norm P. 
Rating:
5.0

Excellent service

Julianna S. 
Rating:
5.0

Excellent service

Julianna S. 
Rating:
5.0

Customer did not leave a comment.

Evan B. 
Rating:
5.0

Very good service! Dropped off a one way truck rental had me in and on my way in no time at all. Also went above and beyond and gave me free coffee.

Maxwell L. 
Rating:
4.0

Top quality service, very refreshing during these challenging times. I'll stop in next time I'm in Ignace just to say Hi.

KENNETHGEORGE B. 
Rating:
5.0

Customer did not leave a comment.

Keith R. 
Rating:
5.0

Customer did not leave a comment.

Suzanne K. 
Rating:
5.0

Norm was very pleasant and easy to deal with. Would recommend him as a contact location anytime.

Kingsley J. 
Rating:
5.0

Norm is an excellent gentleman and very professional and helpful and I was more then impressed with his expertise and kindness and willingness to make you feel welcomed and genuine. My family and I relocated to Saskatchewan from Peterborough Ont and Norm made our relocation a positive one and we arrived safe and sound. Thank you so much Norm and your an awesome gentleman - I highly recommend Norm and his business to anyone Sincerely, Johnny Walker

johnny W. 
Rating:
5.0

All good! 👍🏼

Delaine F. 
Rating:
5.0

Was nice to be able to get a u-haul in my community. It saved me a great amount of hassle not having to tarp all the furniture I had to move. Incredible pricing as well. Everything went smoothly and would definitely use again. Thanks Norm

Glen M. 
Rating:
1.0

This guy was lazy and not an good employee

Paul B. 
Rating:
5.0

It was really nice that he cleared the snow off the truck and warmed it prior to my arrival in these winter times

Ryan T. 
Rating:
5.0

Customer did not leave a comment.

Justin S. 
Rating:
4.0

Good guy helpful

ken R. 
Rating:
5.0

Norm was extremely helpful and very friendly. Extremely satisfied with the service.

Malissa D. 
Rating:
5.0

Nothing the service was great, Norm is a nice guy and very friendly. It was a great experience

Jason D. 
Rating:
5.0

Norm was extremely helpful, friendly and very accommodating. Our original location closed two days before our scheduled pickup so we were rerouted to the Ignace location. He made sure we had everything we needed and adjusted pick up/drop off times and more so we could move on time. Best service we have seen in a long time! I highly recommend Bottle Cap Lure and Convenience!

Gregory E. 
Rating:
5.0

Very good customer service. The person reimbursed the charges for the indicator repair. Overall experience on the drop off zone was good.

Srinath K. 
Rating:
5.0

Nothing. All great

KENNETH H. 
Rating:
5.0

Customer did not leave a comment.

Jonathan P. 
Rating:
5.0

Excellent service from this location

Corne P. 
Rating:
5.0

Great customer service and Norm is friendly. Roof of trailer at back had a previous repair and leaked during a heavy rainstorm. Was reported to receiving agent. 23 blankets and 1 dolly returned. Some blanket are or were a bit damp

William S. 
Rating:
3.0

There was nobody there we had to drive to the recommended shop to get t looked we never saw anyone at this location When the online agent phoned they told us we could wait for a moving company to come and unload and repackaged the trailer or we could do it ourselves and they would refund $200. After the incident I received an email saying that I would be receiving $100 back half of what I was promised and still have not even received that

Dan H. 
Rating:
5.0

Customer did not leave a comment.

Michael J. 
Rating:
5.0

Had car trouble and person at location gave some good advice to possibly repair in town but was not possible so rented a trailer for our 20 ft U haul rental and continued on to PEI very helpful and friendly

lawerence R. 
Rating:
5.0

Customer did not leave a comment.

John H. 
Rating:
3.0

Customer did not leave a comment.

Gordon A. 
Rating:
5.0

Customer did not leave a comment.

matthew P. 
Rating:
5.0

Customer did not leave a comment.

matthew P. 
Rating:
5.0

Customer did not leave a comment.

matthew P. 
Rating:
5.0

Nothing.

matthew P. 
Rating:
5.0

Very friendly and helpful. Highly recommend. Thank you.

Zachery D M. 
Rating:
5.0

Customer did not leave a comment.

WILLIAMP G. 
Rating:
5.0

Customer did not leave a comment.

BILL G. 
Rating:
5.0

Customer did not leave a comment.

jerett B. 
Rating:
5.0

Excellent customer service! Mr. Price went out of his way to help us with our rental, he even opened up early for us! He even attached the trailer to our truck! Mr. Price was a pleasure to deal with!

ROBERT M. 
Rating:
5.0

Drop off was supposed to be in Dryden Ontario . Was contacted in text telling me I had to drop off in Ignace Ontario . That meant driving trailer back an hour and a half to Ignace for a total of 3 hours out of my way . I feel if contract and reservation states drop off it should stay the same . Drop off was perfect .

Randy W. 
Rating:
5.0

I can't think of anything to improve! I'll use them again in few months!

maria M. 
Rating:
1.0

The location should be better maintained, to maintain a professional front for the company.

Adrian K. 
Rating:
2.0

It took 1.5 hours before we could get going. That took way too long.

Yvonne M. 
Rating:
5.0

Customer did not leave a comment.

Elizabeth R. 
Rating:
5.0

Norm was very helpful and even got soaked connecting the trailer to the truck for me during fairly heavy rain.

Stephen M. 
Rating:
5.0

Customer did not leave a comment.

robert B. 
Rating:
3.0

Customer did not leave a comment.

Katherine O. 
Rating:
5.0

Mr.price went above and beyond to get me a utility trailer from a neighboring town when my trailer broke down and I needed to travel quickly.

Melanie F. 
Rating:
3.0

Truck had brake issues, pedel almost the floor before it stop, there wasn't any others available and we were on a time line. Returning the truck wasnt much better, young gal didnt know how to except the vehicle, her dad the store owner was out fishing. Pretty poor service all round, i used uhaul in the past, this experience was frustrating and crapy.

Brad A. 
Rating:
3.0

This location was closed when we parked the truck, there is no drop off box, once we completed return of truck on-line we had to drive around to find owner to give them the key

morris G. 
No reviews have been submitted for this location.

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