Customer Reviews for Boutique Potiron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boutique Potiron

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Benoit F. on

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Customer did not leave a comment.

FRANCOIS G. on

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Service de qualité offert promptement et sans complication. Un bel exemple d'efficacité et de qualité de service. Merci

JOSEPH G. on

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The price/fees was not at all what was initially stated... My invoice clearly does not add up properly with regards to distance/rate per kms. I’m VERY upset that the initial quote was noting like what was charged after all. It was quite dishonest.

CLAUDE G. on

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Pour la location j ai du allé sur place 2 fois. J ai du me discuter pas mal avec le proprio pour avoir le camion pour su moin 24 hrs. Et pourtant j avais fait la réservation au moins 2 semaine à avance.

Isabeau B. on

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I have a very bad experience. The trailer I rented was not the one I reserved online and the link sent to me by SMS to close the return was not working. The service was terrible. I called in advance to tell the attendant I would pick it up and he didn't know I was coming. Then on place, he asked me the same questions over that I already answered in the online reservation. Then he gives me the number for a trailer that was already taken. I had to go around myself and look everywhere and then come back. I had no help to hook the trailer. I will definitely not recommend UHaul and this location.

PATRICK B. on

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Tout

Jean-Pierre G. on

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Customer did not leave a comment.

HENRI E. on

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First time user and very satisfied.

Pascal G. on

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La remorque avec rampe pour transporter une moto n’etait Pas en état de fonctionner (réservé plus de 7 jours en avance ) et nous avons eu l’option d’une autre remorque . Beaucoup plus grosse et sans rampe. Nous avons dû payer pour acheter une rampe en bois et sans compter les frais de carburant supplémentaires. Nous avons louer la remorque pour 10 jours et fait 2000 kms. Bref en plus la location n’est fait avec des cycle de 24h mais à la journée. Donc si vous aller chercher votre remorque à 9h00 ou 17h c le même prix.

Carlos V. on

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Jason K. on

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Super belle expérience. La remorque étais un charme à tiré

Simon L. on

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Un peu chère mais overall good!

MATHIEU A. on

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Granted i arrived near the closing time. The employee didn't accompany me to the trailler to evaluate the state of the equipment (tail light was no functioning). While in the backyard, I had 3 minute till the store shutdown, when I called with no answer. When the trailler was secure, i tried looking for the clerk, that was no where to be found. Costumer experience was very poor.

DEAN D. on

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:)))))

PHAN L. on

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ANDRE N. on

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Martin L. on

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Employé très sympathique

francine B. on

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Le propriétaire du magasin a Terrebonne a été très impoli avec moi...il ma faite payer $ 19.95 de plus parce qu il a préparer la facture 1 demi heure avant qu on parte avec le camion...je suis très insatisfaite plus jamais je vais choisir votre compagnie a l avenir si J ai besoin d un camion

gilles L. on

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Excellent service

Virginie V. on

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The price on the app and the price i was charged when i went in was different. I understand there is taxes but i dont think it was very well specified. Also, there was things from the previous user in the truck....

LYNE S. on

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Simon B. on

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The milage is not reel. Tjey charge more. Aproximatly 40% more

Paul D. on

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On avait réservé pour 9h et on a eu le camion seulement à 12h30, vraiment déçu de notre expérience

Vartivar K. on

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ANGELO P. on

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it was frustrating to pay a whole extra day when i left the trailer in the evening after the store was closed and no one to answer the phone or leave a message that the trailer was returned.there should be a system in place to inform the store that the product was returned earlier than planed so we don't have to pay for something we didn't use. and the only response from the clerk was sorry that's how the system works.

Guy C. on

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Juan Carlos E. on

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Au début un peu inquiet car le camion que j'avais loué n'était pas arrivé (le client qui l'avais loué plus tôt coupable, ne l'avais pas ramené à l'heure), mais le gars du Potiron a su me trouver des solutions. Finalement mon déménagement s'est bien passé et le camion loué a bien fait sa job. Merci!

jaques C. on

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Yves L. on

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Truck not available as confirmed for 9:30 am a day prior. Multiple delays in having the equipment available: 9:30 then 11:00 am, then 1:00 pm and finally available at 3:00 pm, too late for us to find a replacement truck... Cabine was filthy; food crumbs all over, grease smudge on inside right door, previous renters were smokers,cab smelled like crap. Windshield badly cracked, probably unsafe to drive... Dealer did not try to find or propose alternative equipment. Due to time constrains, we had limited alternatives. We partially clean up the cab interior to make it somewhat acceptable. Really unsatisfied and disappointed with decision to rent with UHaul/this dealer location. Such poor customer service standard is unacceptable.

JEAN FRANCOIS C. on

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lucie D. on

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l information du tarif ( assurances , et Km ) n etais pas ce que l on ma dit au telephone et lors de la reservation , alors que le jour de prendre le vehicule c etais un autre tarif. Ont m a telephoner 3 heures avant l heure du retour prevu , pour me dire que je devais etre a l heure car il avais un autre reservation apres moi pour le vehicule . J ai senti un stress pour le retour du camion .

STRADEDGY INC S. on

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Horrible horrible horrible experience. Truck had a broken mirror, no gas in the tank when i picked it up, absolutely horrendous service, etc. I could not even get my invoice. I will NEVER go there again, it was too frustrating, dangerous and insulting.

Pierre D. on

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Julie M. on

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