Customer Reviews for Boyle Car Wash & Storage
(U-Haul Neighborhood Dealer)

35 reviews

5800 Elm Dr   Boyle, AB T0A0M0

(825) 829-2012

Hours

  • Monday
    Closed
  • Tue–Fri
    8 am–6 pm
  • Saturday
    10 am–6 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed

Services at this Location:

Contact Us

(825) 829-2012

5800 Elm Dr
Boyle, AB T0A0M0

Services at this Location:

Hours

  • Monday
    Closed
  • Tue–Fri
    8 am–6 pm
  • Saturday
    10 am–6 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/24/2022: Closed
  • 12/31/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Blossom N. 
Rating:
5.0

Customer did not leave a comment.

Trent K. 
Rating:
5.0

Customer did not leave a comment.

Robbie R. 
Rating:
5.0

Customer did not leave a comment.

Tracy P. 
Rating:
5.0

Customer did not leave a comment.

Jeramie S. 
Rating:
5.0

The agent was very friendly and helpful. Facility and yard was clean and well organized. The agent attended with me while I connected the trailer to my vehicle. zi got called back to work for an emergency so had to return the trailer after hours on a Sunday - there was space out front to drop of the trailer and other units were parked outside the fence in the parking lot. Great service all around. However it would be nice to know how to drop off after hours when you pick up the rental - and I found it difficult to reach an agent by phone - some improvement opportunities that would ensure the experience is far more than satisfactory.

Glenn M. 
Rating:
5.0

Apologized for the state the truck was in when I picked it up. Very friendly

Dennis C. 
Rating:
3.0

Customer did not leave a comment.

Jason M. 
Rating:
5.0

Easy to get, easy to drop off. Couldn't have asked for anything better

Joshua C. 
Rating:
1.0

We weren't even alloted enough kilometers to drive directly from the the pickup location to the drop-off location .

Ryan M. 
Rating:
1.0

Service provider was rude

BRADLEY M M. 
Rating:
5.0

Customer did not leave a comment.

Nancy K. 
Rating:
5.0

Need to sell boxes and the 48 hour notice should be extended longer. Thank you for the use of your connector, great personal service from Mark!

Boyle S. 
Rating:
3.0

Owner originally told us that we may or may not get a truck, even though we booked ahead.he said if someone walked in off the street and wanted one he would give it first come first served.so we were worried for a fews days that the truck wouldnt be there when we went. But it was. Although we were first told we would have to pick up in edmonton which would have added 350 km to our move.

Heather B. 
Rating:
5.0

Customer service at this location was EXCELLENT!! Too bad Uhaul a customer service line SUCK! Credit for gas absolutely needs to be brought back!!😡. I returned the truck with an additional 3/8 of a tank of fuel! About $80 worth!! I don't see how it should be my issue that I had no idea how much fuel your truck would use between locations. I certainly didn't want to be stuck on the highway with a lack of fuel! Change your policy back!!😡. I will be recommending Budget Truck Rental to people including a nice review of Uhaul on Facebook!!!

Brandi L. 
Rating:
5.0

Aaron was fantastic at Boyle! I actually just posted an hour before receiving this email a review on their U-Haul site (a very positive review from my experience).

Jenene G. 
Rating:
5.0

Customer did not leave a comment.

ronald B. 
Rating:
3.0

Customer did not leave a comment.

Brodie P. 
Rating:
5.0

Still have not received my deposit, back and it's been nearly 24 hours. It would be nice if there was a location more central to Athabasca/Slavelake. Driving an additional 30minutes to find a drop off point is not really cool. Then get charged extra mileage for it.

Mitchell C. 
Rating:
5.0

Only problem that I had/noticed was the almost BALD REAR DUALS and the inside of the box and on the rear bumper a fair bit of SAND. I also noticed on the rear door above the latch a GOUGE in the door. Forgot to mention it when I returned the truck.

joe D. 
Rating:
5.0

Customer did not leave a comment.

Jordon E. 
Rating:
5.0

The gentleman I dealt with in Boyle was excellent. Very friendly and helpful in completing the rental process.

James M. 
Rating:
5.0

Customer did not leave a comment.

ALLAN C. 
Rating:
5.0

Great communication, very well trained,awesome service. Thank you

Dorenda W. 
Rating:
5.0

Customer did not leave a comment.

Michael G. 
Rating:
5.0

Customer did not leave a comment.

ron R. 
Rating:
5.0

Great service

michael A. 
Rating:
3.0

I dropped off after hours so there was no one to talk to and was not able to see the facilities.

Larry L. 
Rating:
5.0

Customer did not leave a comment.

April P. 
Rating:
5.0

Customer did not leave a comment.

Christine W. 
Rating:
3.0

Truck was buried in snow and ice upon my arrival. I had to clean over a foot of snow and ice off the truck as well as shovel snow out from under the wheels to get the truck free. The agent assisted me, but commented “ guess I should have dug it out before you arrived.”

Kenneth B. 
Rating:
5.0

The address online is to the old uhaul place in Boyle and needs to be updated to the new car wash place.

Maurice P. 
Rating:
5.0

Customer did not leave a comment.

Ronald J. 
Rating:
5.0

I know that you just started at this location, but a little more training with the booking system may make things run smoother. Overall it was good.

Warren G. 
Rating:
4.0

Customer did not leave a comment.

maryann S. 
No reviews have been submitted for this location.

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