Customer Reviews for Bradley Barter & Pawn
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Bradley Barter & Pawn
Todd N. on
I can’t believe the charges that was applied to this rental. The truck was almost empty when I picked it up and I had to put gas in it to use it and then I was charged $73.00 to fill it up after it was returned. This is after pay nearly a dollar a mile for a truck that was only used for less than three hours. You guys are robbing people. I will definitely find another service next time! Never again!!!!
Phillip T. on
Business owners were very helpful and knowledgeable.
Robert E. on
do an inspection of the trailer and replace broken chains and electric plugs that were damaged and I had to repair before use.
Benjamin J. on
The rental process takes a long time at any Uhaul location. Also, they would not me rent the equipment I requested because their (Uhaul, not the specific location) software keeps saying it would not work. So instead of a 30 minute job with the two wheeled tow dolly, it was a 2.5 hour job with the full trailer (pulling the vehicle inch by inch with a small come along). So thanks again Uhaul!
Bobby A. on
The woman whom helped me was fantastic. Excellent customer service. Went above and beyond for me.
Richard H. on
I want to thank Bradley Barter& Pawn for allowing me the opportunity to use uhaul service and i want to thank uhual for the service they provide for me to get the moving i need to get it was a wonderful experience today thank you
Jennifer S. on
The tread on the truck tires were bald which caused a blow out during the drive. No one explained how to use the car carrier. The young kid didn’t tell us anything regarding the tuck or car carrier, we had to figure it out as we put the car on the trailer.
James B. on
was on the phone the whole time and would not talk to me
Charles C. on
They are great at customer service they are a wonderful company they are friendly they are outspoken they tell you the way it is and that's the way I like it
Jason C. on
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Daniel W. on
We had no issues with the location itself but there were issues with the Uhaul site that resulted in us not being able to access the truck until 10am (rental time was 9am) and customer service represenative on the phone said she was unable to help us and we would just have to wait until the website was back up. So we ended up sitting at the pick up site for around 45 minutes trying to get our reservations squared away.
shaut C. on
Great people to rent from. Wonderful people
Ken M. on
The guy at the location just pointed me in the direction of the truck and didn't even do a walk around inspection. Also the blankets I rented were not in the truck and someone had to go back to the facility to get them. I do not know if that was his fault of the documentation from U-Haul. We moved during a weekend of rain and snow. There was trash still in the truck behind the seats when I picked it up. The windshield was smeared and dirty on the inside making rainy night driving difficult and the windshield wipers were terrible. The truck functioned well.
Lisa S. on
The gentleman at the store was rude. I am a female, 5'2" tall. I had never pulled a trailer or hooked one up. He never asked me nor did he come outside for help. I recently had back surgery and had to lift the heavy trailer by myself and figure out how to hook it up. I did not do it correctly and when I got to a friends house he said it was a good thing that I did not lose the trailer on the way there. I did not have it tightened at all onto the ball. Didn't know I was supposed to. The gentlemen renting it never came outside at all to help me and by then I was mad enough that I was not going to go in and ask for his help. He was too busy talking to another man at the counter. Very very poor customer service and could have easily caused me to wreck.
Thomas R. on
Quick, professional service.
Jason C. on
Outstanding Customer Service, Will definitely use again