I was over charged an extra day. I rented the morning of 11/19/20 and I dropped it off 11/19/20 1700 and I was billed for the whole day of the 20th. I was cheated a whole day that I did not have. I want my money returned for the 20th
Trailer Rental & Towing in Cleveland, TN at Bradley Barter & Pawn
Moving to or from Cleveland, TN? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Cleveland, TN 37323 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Cleveland, TN
Cargo trailers in Cleveland, TN are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Bradley Barter & Pawn!
Utility trailers are perfect for towing large or oversize cargo in Cleveland, TN 37323. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Bradley Barter & Pawn provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Cleveland, TN and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Cleveland, TN online today!
Trailer and Towing Supplies
We had a reservation. The man was nice enough to give us the rental, even though he said he was closed. He put us in one that was just returned. It was absolutely filthy. Crumbs on seat, sticky on floor, nothing wiped down! We're in a global pandemic and this is what I'm handed. He didn't go over anything with me, just took the car tow off and walked back inside. I will never use that location again.
The person that was working the store was very unhelpful. They would not assist two females with the trailer. He was also very rude.
great service, no negative responses
Everything was good
I selected Bradley Barter and Pawn because it is close to my home. I made a reservation online which totaled to around $57. I called the morning of pickup and asked if I could swing by a couple hours early. The person I spoke to said that is fine, no problem. I arrived at the location to pick up my reservation and Jason (believe to be the proprietor) was telling me I was early and the trailer was not ready. I explained that I called and the person I spoke to said that was fine - no big deal, but he seemed annoyed that I thought I could arrive early. He asks for my credit card and swipes it - I get an instant notification on my phone saying I've been charged around $128. I immediately ask him about it and he walks me through why. First reason is because I'm picking it up early, second is due to insurance that I didn't select when making the reservation. I'm not sure on protocol here, but I don't know why he didn't tell me the amount about to be charged prior to swiping - that is a pet peeve of mine. The next half hour is spend with him cancelling the charge and waiting for the system to clear. I mentioned to him I would be returning it on Monday morning and there was no "hey we'll be closed that day, so make sure you check the trailer in via the uHaul website". Instead he let me find that out on my own when I received a $21 charge to my card. Terrible experience. I don't leave negative comments in public forums because they often are unreliable and inconsiderate (google, Facebook, etc), but I appreciate having the opportunity to share my experience here. I hope something good can come out of me taking the time to share my experience - I won't be using this location again and I won't recommend it to friends/family.
Customer service poor, lady wasnt very motivated. I had to back the trailer into the area they cleared and had me park the truck. Didnt go over anything or check it while I was there. Not very energetic.
Parking was an issue so we just put it where we thought it wouldn't be in the way.
Little crowded. No designated drop area or parking. Need to expand parking and drop areas. Personnel were awesome.
I was told that if I returned the truck early, the full amount would NOT be charged to my card, only the day it was used. That is not what happened. Within 5 minutes of returning the truck online, I received an email with the receipt showing that only the amount of one day rental was charged and the amount of $54.89 had been refunded to my card. The lady at Bradley Pawn was completely rude to me. She stated that "Uhaul doesn't do that." I showed her a screenshot of my account showing that the full amount of $116.93 had been posted from my account and no pending refund was there. All she said was that Uhaul didn't do what I said and that if I had an issue then I needed to contact my bank. So, I took her advice and called my bank. They confirmed that the full amount had been charged and there had not been a refund issued. They then opened a dispute against Uhaul. I choose this location because they had extremely good reviews. I will not go back there. I have never had such a bad experience at any other Uhaul.
Back not swept out. Cab not cleaned.
They greet you with a smile and are always polite. They know how to keep repeat customers. Will do business here again.
Bad place for traffic
I dropped the trailer after closing. No contact with employees.
I was charged an after hours fee even though I dropped it off approximately 3:30 pm the same day!!!!
The site where we rented the truck said we could return anywhere in Cleveland Tenn. We returned on Sunday and then we received a phone call asking about trailer from another dealer. He stated that trailer was suppose to be returned to his site. We had to go pick up trailer and take it to this site on Monday. This was a horrible rental. Please call me at 912-222-0739
Trailer was in good condition, tracked well, no problem s at all.
Horrible experience! will never rent from Uhual again and I will make sure to tell a friend as well.
Please take responsibility for filling up the gas tank yourselves if it is not full. We didn't start with a full tank.
Low tire pressure light was on upon arrival. Discovered a nail in tire, was basically told no other trucks available.... good luck and call U-Haul if you have a flat. Had to stop twice to put air in the tire.
Better lighting in the parking lot.
The information I had was not clear as how the process works. Didn't know I had to download the U-Haul app. Once I was able to open vehicle, the battery was dead. If not for me having jumper cables I'd seen with out a truck.
Clear lines of communication would make the process much easier. We had several attempts made on two different days before the rental actually occurred then we had difficulty contacting the appropriate personnel when there was an issue.