Well, I was overcharged due to checking in just a few minutes late on thanksgiving day. I don't feel it's right. I was cleaning truck out and topping off fuel to save money and you people penalized me by charging a whole nother day. It's not right especially cause it was thanksgiving morning and I had to check it in myself and take each step to return it in proper condition. Why the hell am I being charged more than just the extra twenty miles I went over than agreed upon at signing the contract?
Moving Truck Rental in Cleveland, TN at Bradley Barter & Pawn
Moving to or from Cleveland, TN 37323? Get FREE truck rental rate quotes at Bradley Barter & Pawn.
Get FREE moving truck, pickup truck and cargo van rental quotes at Bradley Barter & Pawn
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Cleveland, TN.
Cargo vans and pickup truck rentals in Cleveland, TN
U-Haul cargo van rentals and pickup trucks in Cleveland, TN are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Cleveland, TN 37323. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
I was over charged an extra day. I rented the morning of 11/19/20 and I dropped it off 11/19/20 1700 and I was billed for the whole day of the 20th. I was cheated a whole day that I did not have. I want my money returned for the 20th
We had a reservation. The man was nice enough to give us the rental, even though he said he was closed. He put us in one that was just returned. It was absolutely filthy. Crumbs on seat, sticky on floor, nothing wiped down! We're in a global pandemic and this is what I'm handed. He didn't go over anything with me, just took the car tow off and walked back inside. I will never use that location again.
The person that was working the store was very unhelpful. They would not assist two females with the trailer. He was also very rude.
great service, no negative responses
Everything was good
I selected Bradley Barter and Pawn because it is close to my home. I made a reservation online which totaled to around $57. I called the morning of pickup and asked if I could swing by a couple hours early. The person I spoke to said that is fine, no problem. I arrived at the location to pick up my reservation and Jason (believe to be the proprietor) was telling me I was early and the trailer was not ready. I explained that I called and the person I spoke to said that was fine - no big deal, but he seemed annoyed that I thought I could arrive early. He asks for my credit card and swipes it - I get an instant notification on my phone saying I've been charged around $128. I immediately ask him about it and he walks me through why. First reason is because I'm picking it up early, second is due to insurance that I didn't select when making the reservation. I'm not sure on protocol here, but I don't know why he didn't tell me the amount about to be charged prior to swiping - that is a pet peeve of mine. The next half hour is spend with him cancelling the charge and waiting for the system to clear. I mentioned to him I would be returning it on Monday morning and there was no "hey we'll be closed that day, so make sure you check the trailer in via the uHaul website". Instead he let me find that out on my own when I received a $21 charge to my card. Terrible experience. I don't leave negative comments in public forums because they often are unreliable and inconsiderate (google, Facebook, etc), but I appreciate having the opportunity to share my experience here. I hope something good can come out of me taking the time to share my experience - I won't be using this location again and I won't recommend it to friends/family.
Customer service poor, lady wasnt very motivated. I had to back the trailer into the area they cleared and had me park the truck. Didnt go over anything or check it while I was there. Not very energetic.
Parking was an issue so we just put it where we thought it wouldn't be in the way.
Little crowded. No designated drop area or parking. Need to expand parking and drop areas. Personnel were awesome.
I was told that if I returned the truck early, the full amount would NOT be charged to my card, only the day it was used. That is not what happened. Within 5 minutes of returning the truck online, I received an email with the receipt showing that only the amount of one day rental was charged and the amount of $54.89 had been refunded to my card. The lady at Bradley Pawn was completely rude to me. She stated that "Uhaul doesn't do that." I showed her a screenshot of my account showing that the full amount of $116.93 had been posted from my account and no pending refund was there. All she said was that Uhaul didn't do what I said and that if I had an issue then I needed to contact my bank. So, I took her advice and called my bank. They confirmed that the full amount had been charged and there had not been a refund issued. They then opened a dispute against Uhaul. I choose this location because they had extremely good reviews. I will not go back there. I have never had such a bad experience at any other Uhaul.
Back not swept out. Cab not cleaned.
They greet you with a smile and are always polite. They know how to keep repeat customers. Will do business here again.
Bad place for traffic
I dropped the trailer after closing. No contact with employees.
I was charged an after hours fee even though I dropped it off approximately 3:30 pm the same day!!!!
The site where we rented the truck said we could return anywhere in Cleveland Tenn. We returned on Sunday and then we received a phone call asking about trailer from another dealer. He stated that trailer was suppose to be returned to his site. We had to go pick up trailer and take it to this site on Monday. This was a horrible rental. Please call me at 912-222-0739
Trailer was in good condition, tracked well, no problem s at all.
Horrible experience! will never rent from Uhual again and I will make sure to tell a friend as well.
Please take responsibility for filling up the gas tank yourselves if it is not full. We didn't start with a full tank.
Low tire pressure light was on upon arrival. Discovered a nail in tire, was basically told no other trucks available.... good luck and call U-Haul if you have a flat. Had to stop twice to put air in the tire.
Better lighting in the parking lot.
The information I had was not clear as how the process works. Didn't know I had to download the U-Haul app. Once I was able to open vehicle, the battery was dead. If not for me having jumper cables I'd seen with out a truck.