Customer Reviews for Brooks Trading Post
(U-Haul Neighborhood Dealer)

4 reviews

3301 US Hwy 10   Sears, MI 49679

(989) 339-3346

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(989) 339-3346

3301 US Hwy 10
Sears, MI 49679

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 4:30 pm
  • Sat: 9:30 am - 2 pm
  • Sun: Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

The facility That I picked the trailer up and very helpful. Other than that our experience trying to rent a trailer was terrible. The first facility didn't give a straight answer to anything and told me the day before we were to leave on a extended trip that a trailer was not available. I had to go 80 miles out of my way to get a trailer after I was promised one at the original location. At this point I most likely will never rent again nor recommend U-Haul. The stress caused by the experience was very taxing on me.

DEAN SCOTT M. 
Rating:
3.0

Our original pickup location was 35 miles away. Our reserved U-haul wasn't even on that lot, no notice, no email, no nothing. I was given a sticky note with a phone number to call, they suggested I complain that my unit wasn't available, though it had been reserved weeks in advance. WHY IS IT UP TO THE CUSTOMER TO SOLVE THIS ISSUE? That simply should not be your procedure. Charged more than quoted at the redirected location. Upon pickup the mobile checkin was not smooth. Uploaded pictures three times, for each side of our unit, kept freezing up and erroring out, and NO it was not my signal or my new phone. It occurred so much that I ran out of "my time limit" to properly check in.

Jon R. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL CLAY F. 
Rating:
5.0

Great place very nice

TIMOTHY H. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top