Customer Reviews for Broomfield Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Broomfield Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Jeffrey K.
Rating:

Customer did not leave a comment.

Karen S.
Rating:

For some reason the location hadn't gotten my order, and so no one was there to rent me the truck until half an hour after my appointment time. They were very nice and apologetic, and it worked out but this is an issue U-Haul may need to work on. Also the truck, though it worked, did not feel mechanically sound. Transmission issues Maybe?

Dakotah S.
Rating:

It would have been preferred to have someone at the drop off location to help with the checkout process. I had to walk around for my phone to have good enough service to complete the checkout process, at the end of a stressful moving day. Until I realized there was a mobile checkout, I didn't know what the process was, or where to leave the truck. I felt in the dark about most of the process.

Thomas A.
Rating:

Customer did not leave a comment.

Jonathan T.
Rating:

Customer did not leave a comment.

STEPHEN H.
Rating:

Managers were rude and the lady kept swearing at a individual who was trying to pack up his belongings after being evicted. The individual looked upset enough and clearly didn't need the verbal assault. U-haul was great though

Carmen T.
Rating:

The internet connection is not good there, so it's difficult to do the mobile rental. Otherwise, it's great. We will use again.

Denise W.
Rating:

Mel was great! So helpful and friendly!! This is definitely where I'll come the next time I need to rent a U-Haul.

Alejandro C.
Rating:

Customer did not leave a comment.

Rico B.
Rating:

I was overcharged for furniture pads that I ordered but didn't receive that I didn't receive. I need my money on these things returned. I also didn't like that u-haul didn't have it set Up for me to pick up. It delayed my move when I had other people waiting on me. I appreciated Mel's assistance even though it took a long time to get started. I don't know if the issues were with the location but maybe more the booking service being used.

Isabella M.
Rating:

Customer did not leave a comment.

Donald M.
Rating:

The process is confusing to a first time user, somewhat complicated website. I really appreciated the attendant at my location. She was very helpful.

Brian O.
Rating:

Customer did not leave a comment.

Joe N.
Rating:

Customer did not leave a comment.

EDWARD P.
Rating:

A little more training possibly, but they were fine, all went well!

No reviews have been submitted for this location.

Back
To Top