The only issue we had was spiders had infested everything. Due to the location, it was inevitable though. The storeroom itself was very clean when we moved in. The staff has always been very helpful and avaiable.Rhonda B. | Overall Experience
Customer Reviews for Brownwood Climate Controlled Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brittany L. | Overall Experience
They treated the storage, no leaks and very clean!Gabby M. | Overall Experience
the manager - Sarah is very friendly and goes out of her way to help you in any way. Thank you, Sarah.Diana K. | Overall Experience
Customer did not leave a comment.Karl K. | Overall Experience
Our storage unit received water damage which was not caused by our contents. The damage was verified by the office manager. We had purchased the required insurance for the contents. So we filed a claim due the damage. Our claim was denied stating that after the adjuster talked with the management that it was determined that the water seeped up from the 6 inch concrete floor. Of course, this would not be covered per the policy. Several of our signed and numbered prints were severely damaged and are now worthless. 2 mattresses in the unit soaked up the water 1/3 of the way. They are also ruined. Our wood furniture has mold on the bottom which we were able to restore at our personal cost.Evonne S. | Overall Experience
Sarah was wonderful and always helpful. I would tell her boss that she's a keeper.Bob M. | Overall Experience
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