Excellent communication and customer service. Ron answered all my questions and provided valuable advice in working out the logistics to my best advantage. He went the extra mile.
Thomas M
Customer Reviews for Bubbas Stow N Go 2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This particular truck really rough driving sound like the transmission was about ready to go. I put $20 gas back in it. It probably would’ve held three more dollars and I got charged almost $12 just for three more dollars of gas. I don’t think I’ll use this location again.
Melissa MThe location and help from the staff is excellent. The online check in took almost 40 minutes. There was a decimal issue with the milage and would not let me return the truck online. Pitiful online/mobile app experience. Additionally, there was one other customer picking up going through the same issue as I.
William LThis site is the best in my book. My business rents monthly from here and we never have any issues. We never have to worry about having the truck we need.
Monyy SVery smooth experience. Quick and easy
Marissa EThe truck had not been swept out. No big deal, we gave it a good sweeping. Not a complaint, just a heads up.
James EFantastic experience! Would give this place an 11/10 I’m overall rating! They’ve far exceeded our expectations.
Ditto LPerfect. Friendly, thorough and efficient.
Christy WWorker answered all my questions which made the drop off process easy
GORDON MSuper helpful, friendly and helped me out of a jam. Would recommend this location to anyone.
Ahnesty OI was unaware nobody would be present at the drop off location, would have been nice to have drop off instructions when I picked up the uhaul. It would have saved me from calling someone to be told to use the app to turn in.
Walter BPerfect
jim hNo employee’s at this U-Haul rental, even though sign said there should be an attendant from 10 AM to 3 PM. I ordered 2 dozen blankets online, but did not receive them in the truck. I was not charged.
Steve VThe price was a lie it is not $19.99 for in town it charged me $40 to use the U-Haul to drive 5 miles in town
Stephanie HIt took almost a hour to acquire truck with the mobile app so something needs to be done to expedite this an there’s no one there to help you
Kenneth PI had scheduled a truck about 3 weeks in advance to pick up at 8:30 a.m. at a more convenient location. I got less than a 24 hour notice before moving day that time was changed to 10:00 a.m., and at a different location. Be aware of customers need to a schedule!!!
BYRON HEvery time I go to get a vehicle the app in the process of getting verified to get a U-Haul is the most exhausting and stressful time. Because there’s always so many problems and issues and after being a repeat customer, you would think that your account wouldn’t have to have all these validations and hassle to run at U-Haul
Tyler FOver priced, really bad check in experience App issues, customer support was lacking in the issue
Zachary CMr. Bowling goes far beyond what other UHaul Reps do. If he doesn't have what you want, he searches until he finds the closest, and has it delivered. He always has the truck ready (and warmed in the winter). Couldn't be more pleased nor impressed with this dealership!
Brent CU Haul is the only way to go if you are moving! Friendly courteous and accommodating staff! Great trucks!
Kendra JVERY helpful. Even had truck warmed up on a cold winter day before I took possession. The very best UHaul rentals place that I have used (and I've used a LOT!!) highly recommend.
Brent CAwesome service!
Patrick POn line check out and check in is a joke
lacy sCel phone coverage was poor for area, which prevented easy use of the app or website. Other than that, I was very happy with the rental truck, cleanliness and ease of renting the truck.
Joseph MThere is no cell service. Took an hour to get the app to work
Joseph RAwesome UHaul Rental and a Great Location. 👍. Awesome Manager that is very knowledgeable about all the Equipment. Very Clean and well lit at Night. Thank You..
Keith SAlways friendly and available!
Scott BKeeps trying to take money from my account that should not be took feel like im being charged more than I should be
STEVEN CEverything was perfect.
JAMI LNothing really it was simple and easy. Great customer service
Kenneth HAlways Clean and Great Equipment.
Keith SI was charged $25 over the receipt I was emailed. Why am I being overcharged?
Rodney LGreat Custoker service
Judy WGet more parking was nerve-racking, attempting to park in such a small parking lot.
Kendell TEverything great
Bret SMr. Bowling called me and said trailer was ready, 30 minutes prior to my scheduled pick up time, I will use him again !!!
Alan RBest service anywhere
STEPHEN SThe owner went above and beyond to get the truck to me. It was the best experience I have ever had with renting a U-Haul. Would recommend them to anyone needing a U-Haul.
Fenton WGreat experience as usual., .
Carl BVery Friendly and accommodating I will use them again
barron dUhaul had no gas in it when I got it. He said it had a 1/4 tank, but was on almost completely E when I got it. Rude service. I’ve rented plenty of Uhauls in the last few months and this was the worst experience all the way around. I even got charged for SafeMove & I clicked no on my options. The Uhaul dealer added it to my account without my authorization of the charge that I denied previously.
ANGELA SMy card was charged 90 dollars which covered the mileage but I was then charged another $ 71,00 for what the rental was 19.99 and the gas was more then when I got it the truck was back when I was told to bring it back so am I being charged so much
SHARIE AOverall the customer service went above and beyond what I was expecting from previous Uhaul rental places I've gone to. The gentleman I spoke to was very professional and made everything as simple as possible for me. My only complaint is that the back of the truck was not clean when I rented it. There was broken glass in the back of the truck that was there when I stepped in for the first time -- one of the pieces was as large as my forearm. I found more that we didn't see at first when I was sweeping out the back to avoid the cleaning fee. Otherwise, I appreciate how flexible the whole experience was, how helpful the gentleman I spoke to was and how easy it was to return the vehicle with the 24 hour key turn in.
Stephanie LLove the 24/7 service… we were able to pick up the vehicle after hours… And drop it off before midnight… Perfect plan...worked well for us. Thank you so much
Roxanne WRonnie Bowling went above and beyond...very helpful...
Dave CEasy pick up and helpful staff.
Joseph BWe had excellent service all the way around. We’ll always choose U-Haul.
Randall LKeep up the good work
Ishwar PEverything great
Bret SI rented for 1 day but wad told for the weekend. One day alto only be charged 1 day.
Feathers M