This review goes beyond just the pick up location. The whole experience with uhaul was one of the worst I’ve had in years!!! Nothing about this whole experience was even close to what should be allowed. If we the consumer don’t seek your services. There is absolutely no need for you. This is mainly for the POOREST of service at the So called Customer Service Center. I experienced better efforts from Fast Food Restaurants. That’s just how upsetting this whole experience has been. I will definitely work harder to find more customer oriented business for my moving needs.in the future.
SYLVIA S
Customer Reviews for Buckeye Valley Tire
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service from the time we picked up the vehicle and the return. They were awesome!!!
Steven WThe young lady that handled my rental was accurate in her advise on the product, and the manager was great at demonstrating the hookups and safety chains. Excellent experience.
DAVID BEverything went fine until I got my receipt. I declined the mover care insurance of $45. On my initial transaction it wasn’t there but on my final receipt it was tagged on for some reason. So I really don’t appreciate them adding a $45 service to my bill when I declined it in the first place.
Joshua HJohn and Jonathan were great
LAPARIS TI was left wondering around the store for a long time.
Cee BI rented a dollie and then it was removed from my reservation the day of. Couldn’t take pictures of the vehicle at night. Otherwise it was fine.
Ashley HAmazing and fast customer service!!
Nicolas QWe were redirected to this location for drop off as our original location was Full. There were several closer locations. This location was off the beaten path and somewhat hard to find. The building was old and under renovation and with several other businesses adjoining. Service was good.
ROBERT N