Customer Reviews for Budget Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Budget Self Storage

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JOHNSON V.
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I like

Nicholas R.
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Customer did not leave a comment.

NICHOLASJ R.
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Customer did not leave a comment.

SIMONE M. | Overall Experience |
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Customer did not leave a comment.

Nicholas R.
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Customer did not leave a comment.

JOSE S.
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Customer did not leave a comment.

JOHNSON V.
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Customer did not leave a comment.

Weinuo Z.
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Customer did not leave a comment.

Celia V.
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Customer service rep was friendly and informative very professional will definitely return

JOHNSON V.
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Customer did not leave a comment.

SRINIVAS G.
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1) Incredibly long wait time to pickup a van that was already booked ahead (45 mins). Only one attendant who tried her best to help. 2) "Mileage out" on the vehicle was incorrectly noted. I was assured that adjustments will be made in the final bill. However, adjustments were not made and I was overcharged. 3) Facility was not clean.

laurie M.
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Service was wonderful. The sales associates were friendly and polite. The location is out of the way if you don't won a car. Everything went smoothly and easily. Much appreciation.

JUAN V.
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Customer did not leave a comment.

Andre G.
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Have larger vehicle

Jose D.
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2 changes on pickup!Send me to 2 diferent dealer!Maybe improve this on future!Besides that's ok

Jose R.
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Customer did not leave a comment.

Lester S.
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We needed a 26 foot truck at the last minute after our other rental company cancelled our reservation at the last minute because they did not have any trucks available. Everything was perfect and the staff was very professional.

Rachel B.
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Customer did not leave a comment.

Charles A.
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Customer did not leave a comment.

Jorge V.
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Customer did not leave a comment.

Johnson V.
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Joseph P.
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Customer did not leave a comment.

marcel T.
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Customer did not leave a comment.

OMAR N.
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Customer did not leave a comment.

Luisa P.
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This is a fantastic location. They have been so helpful and friendly. The person who helped me was named Luis. He really made the whole process stress free and was wonderful to work withl.

HELENA P.
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Customer did not leave a comment.

Rafael S.
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It works very well ! Good price.

jessica J.
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Customer did not leave a comment.

Basil J.
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Customer did not leave a comment.

heyley J.
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Customer did not leave a comment.

Priya S.
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I have been falsely charged over 400 dollars --- called for help, but I didn't get a timely response or a call back as I was promised. Moving is expensive, this unexpected cost associated to my Uhaul rental along with the delays causing me to pay the movers more is unacceptable. I really didn't expect this kind of service from Uhaul. I used this brand in order to have a smooth and easy experience. This is more expensive, which was fine - but not enough to get double charged for no reason and have NO SUPPORT from the company on how this will be fix and how I will be compensated for the delays.

Sameen P. | Reservation |
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Guy was very helpful at the desk. The unit was very clean and great location.

jessica J.
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Customer did not leave a comment.

Joseph P.
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Excellent customer experience.

Zell R. | Reservation |
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I didn't move into the unit

Xinyue W.
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Customer did not leave a comment.

corry L.
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Customer did not leave a comment.

Gan L.
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Very nice staff

Eliu F.
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Customer did not leave a comment.

patrick G.
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Customer did not leave a comment.

Venus W.
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Customer did not leave a comment.

nicolas G.
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Customer did not leave a comment.

Daniel J.
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Great customer service

Laine J.
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Customer did not leave a comment.

Emani N. | Reservation |
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Great spot. I wish it was 24 hour access and the person I worked with was great as well. Should tell ppl they need to have their own lock before they get there too

Natale M. | Reservation |
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I did not rent this storage.

DAWEI W.
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Customer did not leave a comment.

Michael P.
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Customer did not leave a comment.

Emily O.
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The young man and lady that work there were extremely helpful and made my experience an easy one. They were very polite and knowledgeable. I will definitely come back to this location for any future rental.

Joseph P.
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Customer did not leave a comment.

Olga R.
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I was skeptical about the area but once I walked in the staff was friendly and helpful in particular an employee named Luis. Luis was very knowledgable about my transaction and was on point. The facility is clean. well maintained and service was quick. Overall UHaul needs more employees like Luis who are professional and customer savvy.

Ashlynn B. | Reservation |
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Uhaul is absolutely ridiculous! I receieved A voucher for one month free, due to renting a truck one way. Turns out, the facility I reserved did not accept the voucher...

Joseph B.
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Customer did not leave a comment.

TIAISE B. | Reservation |
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It was ok no problems

Paul B.
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Not a thing— everything was great.

Yvonne L.
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Customer did not leave a comment.

Christopher S.
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Customer did not leave a comment.

NDRICIM K.
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Customer did not leave a comment.

idris T.
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Thank you

William N. | Overall Experience |
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great

V. R. B. | Reservation |
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I SPOKE TO A YOUNG LADY YESTERDAY ON A 16TH AND SHE TOLD ME THAT MY RESERVATION WAS CANCELED AS PER U-HAUL INTERNATIONAL THEY LEFT A MESSAGE WITH THEM ON THE 15TH AND SHE TOLD ME MY 695 WAS CREDITED I

Johnson V.
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Customer did not leave a comment.

Michael P.
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I went the location at 225 SCOTLAND RD ORANGE,NJ 07050 & 1142 Broad St Newark, NJ 07114 and the service was horrible but when I went to 414 Raymond Blvd,#19733445500, the representative was so helpful I would recommend calling them first for rental if you are in that area. I am happy with there service and glad I went there 100%

DIEGO S.
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Customer did not leave a comment.

MELVIN J. | Overall Experience |
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This was the very first time ever using a storage ,thanks guys for making my experience a great one..

ARTUR K. | Overall Experience |
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The staff is very friendly and helpful. The access to the storage rooms is easy. I would have appreciated longer access hours in the afternoon, but they were still quite convenient.

Artur K.
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Dark area and I am still not sure why I was charged around $6 by both the pick up and drop off locations

Marllon L.
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Customer did not leave a comment.

EMMANUEL A. | Overall Experience |
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I rented this facility because i had to relocate to Las Vegas . I was sold the false impression that the rented unit was climate controlled. To my chagrin it was dusty and mice feces infested-DIRTY

REGIS C. | Overall Experience |
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thank you

Alexsis J.
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yes they were very helpful

Nadine G.
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Very dark, very dodgy. Definitely not recommended to go there by yourself in the dark. Dark, difficult to find key box. The online drop off procedure was a pain. The site crashed several times. Only downloading the app made it worked. But it also crashed twice. Not a pleasant experience.

Kwashie K.
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Customer did not leave a comment.

Arturo V.
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Excellent

Michelle S. | Reservation |
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Very clean and orangized

Aquila j. | Reservation |
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They was excellent and helpful

Dimitrios N.
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Please make sure that the truck is in good condition both in terms of mechanical and cleaning perspectives.

idris T.
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Customer did not leave a comment.

Nyeem M.
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Customer did not leave a comment.

allen w. | Reservation |
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Excellent customer service Staff and clean storage price. The staff was very helpful. Would highly recommend.

NANETTE S.
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Nothing customer service and everything was fine. Jessica took care of us and she was excellent.. definitely would recommend and definitely would rent from that location again, which we are in about two months.

allen W.
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Customer did not leave a comment.

Wilton C.
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Do not change a thing. The representatives at the location are honest, friendly, and willing to help you out.

Kaysha T. | Reservation |
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Clean, and the staff was very helpful.

George V.
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Customer did not leave a comment.

Connie H.
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Customer did not leave a comment.

Richard B. | Reservation |
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I am satisfied with the space and service.

Nicholas D.
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Customer did not leave a comment.

Jacqueline S.
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Customer did not leave a comment.

Jai A.
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Customer did not leave a comment.

David M.
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I am a storage customer and renting the uhaul was the easiest Highly recommend !!

Naomi K. | Reservation |
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Bad location, not as simple to get to

Sameen P.
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Both customer service reps were excellent I will always come to this location for a uhaul truck

Wilson D.
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Customer did not leave a comment.

linda C.
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Customer did not leave a comment.

alexandre N.
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Disgusting service....

Kattian G.
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NOTHING, THERE IS VERY GOOD SERVICE AND EFFICIENCY TO THE CUSTOMER

Jessica J.
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Customer did not leave a comment.

Andre l D.
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Customer did not leave a comment.

Brandon F.
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Customer did not leave a comment.

William K.
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Staff member was extremely helpful.

RICARDO C.
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Customer did not leave a comment.

Margret M.
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Customer did not leave a comment.

Melinda M.
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Customer did not leave a comment.

Cristian S.
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Very helpful

Cristian S.
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Jessica the lady at the front desk was very helpful, accommodating, and patient. I also rented a storage and she was very helpful. Thank you

Arturo N D.
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The car was dirty, with empty water bottles and cardboards on the ground. I took pictures, hopefully you will not charge any extra fee from my credit card saying that I made those things.

hector B.
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Customer did not leave a comment.

LUZIA F.
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Nice location friendly staff very fast service I recommend

durgapras R.
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Customer did not leave a comment.

benitez H.
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Customer did not leave a comment.

Chantel D.
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Customer did not leave a comment.

connie G.
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Luis was excellent...very helpful...A1 customer service... I was very pleased with the service.

DIEGO S.
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Customer did not leave a comment.

Iremar P.
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Customer did not leave a comment.

salome B.
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The moving experience was great and the customer service was excellent. Thank you so much.

diego S.
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Customer did not leave a comment.

Tiffany R.
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Customer did not leave a comment.

Vishal K.
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So I had booked my van on another location for self pickup...however, on reaching there I had to call up the customer service to check and was then informed that there isn't any van available so was provided an alternative option elsewhere which I did take up . But this should have been informed to me in advance and not once I m already at the pickup location. Also this led to change in overalll charges and my estimated mileage which was based of my original booking. So in all I would say the customer service did handle everything after the problem but this was not good in terms of all the inconvenience caused

AYESHA J. | First Impressions |
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Jessica, the manager was very helpful, patient and accommodating. It really made our move in a lot smoother.

MATTHEW C. | First Impressions |
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Very easy process to get set up. The unit is exactly what we wanted.

No reviews have been submitted for this location.

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