Customer Reviews for Budget Store & Lock
(U-Haul Neighborhood Dealer)

84 reviews

19 Broadmoor Blvd   Douglassville, PA 19518

(610) 327-3850

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(610) 327-3850

19 Broadmoor Blvd
Douglassville, PA 19518

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 2 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

well run and perfect for our needs

Steve G.  |  Overall Experience 
Rating:
5.0

Thank you for all your help! I will definitely recommend your facilities! Take Care! Happy Holidays & Stay Safe!

Tanya P.  |  Overall Experience 
Rating:
5.0

My unit was overrun with mice and they pooped and peed all over my furniture and all of my baby's toys and other belongings. Can't recommend this place because of that. The weather stripping on the bottom of the roll up doors often doesn't span the entire bottom of the door leaving large gaps that mice and bugs can easily get into.

Matt S.  |  Overall Experience 
Rating:
5.0

The staff were always helpful. The facility is in good condition, including each of the two car storage units we rented. We will come back if it becomes necessary in the future.

Steven C.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sandra C.  |  Overall Experience 
Rating:
5.0

We needed to be in the storage unit longer than expected and everything was just fine when we moved out. Nothing was damaged, everything held up well. I would definitely use this facility again if the need arises. Thank you

Deborah P.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jessica H. 
Rating:
5.0

Lisa was very helpful.

DARIA Y. 
Rating:
5.0

Customer did not leave a comment.

Rocco D. 
Rating:
5.0

Customer did not leave a comment.

Samuel M. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH P. 
Rating:
5.0

fast, clean office and nice person

soenhwie T. 
Rating:
5.0

Lady was polite and made return a breeze.

Daniel L. 
Rating:
3.0

We rented a truck for a 1 way trip. We we re forced to pay for it for 3 days based on some ridiculous formula It look us 20 minutes to pack it, 8 hours to drive to our destination the following morning and a half hour to unload. Then we rerienes the truck. I called the 800 number and the rep was snappy and basically said I was SOL. To have to pay for the truck for that long is ridiculous! Who do you base the formula on to load/unload, 90 year old men? Google said the trip would be a 6 hour trip so we obviously weren't breaking any speed records.

Mary L. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY O. 
Rating:
5.0

Not specific to you location, but it would be nice if trucks were equipped with back up cameras.

John O. 
Rating:
5.0

Customer did not leave a comment.

Ken G. 
Rating:
5.0

I don't know

Doug W. 
Rating:
3.0

I paid for 30 miles, went 7 miles over, put $25 in gas in the tank less than a mile away from dropoff and was still charged for gas? Yah, I'll rent somewhere else from here on. $128 for 6 hours and 37 miles is beyond ridiculous. No thanks.

Tina K. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
5.0

Customer did not leave a comment.

BRUCE Z. 
Rating:
5.0

Customer did not leave a comment.

Sheryl W. 
Rating:
5.0

Nothing really

Pedro M. 
Rating:
5.0

Customer did not leave a comment.

Denise R. 
Rating:
5.0

Perfect

John S. 
Rating:
4.0

Everything went smoothly

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Josh S. 
Rating:
5.0

I was pleased with all aspects of the transaction and experience.

Gary B. 
Rating:
5.0

Nice lady, efficiently done

Keith M. 
Rating:
4.0

Customer did not leave a comment.

Amanda S. 
Rating:
5.0

I have rented uhaul trucks twice from this location and each time Lisa went out of her way to accommodate my needs. I will highly recommend this location to every one.

Pamela C. 
Rating:
5.0

Customer did not leave a comment.

David A. 
Rating:
5.0

We were happy with pi king up a truck at our rental storage location and we are happy with the total cost. No improvement suggestions.

David B. 
Rating:
5.0

Excellent service

Donald C. 
Rating:
5.0

Customer did not leave a comment.

Jennifer D. 
Rating:
4.0

Customer did not leave a comment.

Christopher B. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Steve H. 
Rating:
5.0

Customer did not leave a comment.

Stephen Y. 
Rating:
4.0

Customer did not leave a comment.

Paolo E. 
Rating:
5.0

Customer did not leave a comment.

HOLLY P. 
Rating:
5.0

Customer did not leave a comment.

TERICA A. 
Rating:
5.0

Customer did not leave a comment.

Jill Y. 
Rating:
5.0

Explain about having to park outside the gate so as not to block the mechanism that unlocks it for the people who use the storage yard. I made this mistake because I thought I was supposed to park my car inside of the locked yard while using the U-Haul truck and this wouldn't have happened if I had been notified before hand. Otherwise that's my only complaint the people are very friendly and the site is easy to access.

Patricia L. 
Rating:
5.0

Customer did not leave a comment.

Gretchen S. 
Rating:
5.0

Old truck

James O. 
Rating:
5.0

Lisa and Susan were incredible!

Kelly W. 
Rating:
5.0

Provide better customer service at your 625 Industrial Highway, Pottstown, PA location.

Mark D. 
Rating:
5.0

Customer did not leave a comment.

BRAD S. 
Rating:
5.0

Customer did not leave a comment.

Lisa B. 
Rating:
5.0

Customer did not leave a comment.

Lawrence B. 
Rating:
5.0

Just dropped off the uhaul and out the keys and contract in the drop box. Very easy

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

ROBERT T. 
Rating:
5.0

Easy / Convenient / Life-Saver

THEODORE B. 
Rating:
5.0

Customer did not leave a comment.

DONALD L. 
Rating:
4.0

Customer did not leave a comment.

don N. 
Rating:
5.0

Adjustments to mileage make miles flat rate prices, and if you go over then charge 1$ a mile

Gavin W. 
Rating:
4.0

Customer did not leave a comment.

ROBERT D. 
No reviews have been submitted for this location.

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