Did not have the dolly in the vehicle. I forgot to check at pickup so I was charged and extra $20.
James H.
Budget Store & Lock
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Douglassville, PA 19518
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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My truck was supposed to be at another location (yours one stop) who were very rude and completely unhelpful. However Alisha was the exact opposite. Friendly, professional, and helpful.
Casey B.Not this location in particular but U-Haul in general. I reserved a 20' truck almost a month in advance for pickup at 5:30 pm from a U-Haul facility 10 minutes from my house. The day before pickup I receive a confirmation text for a 15' truck to be picked up at 3:30 at a location 40 minutes from my house. During the course of the next 30 minutes I received several more texts all with different pickup locations. I was renting a truck, one way, to take my daughter back to school in State College, PA. On the way hole from picking up the truck, I get a phone call and confirmation text regarding my PHILADELPHIA!! In addition to all of that confusion, my bill for the 15' foot truck to state college ended up being more expensive that the price I was quoted for a 20' truck. Needless to say if I never need to rent a truck again, it won't be with U-Haul
David S.The truck had not been swept or emptied prior to my rental, and the location did not have the correct amount of moving blankets that I rreserved.
Elliot W.This is the second time I have reserved a Uhaul truck on line and the second time I had to drive to a different location, out of my way, because it was not where I reserved it. The truck was sent, both times, to a random location.
Susan L.