Customer Reviews for Budget Store & Lock

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Budget Store & Lock

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Doug W. on

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I don’t know

Tina K. on

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I paid for 30 miles, went 7 miles over, put $25 in gas in the tank less than a mile away from dropoff and was still charged for gas? Yah, I'll rent somewhere else from here on. $128 for 6 hours and 37 miles is beyond ridiculous. No thanks.

David M. on

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BRUCE Z. on

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Sheryl W. on

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Pedro M. on

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Nothing really

Denise R. on

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John S. on

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Perfect

Michael B. on

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Everything went smoothly

DAVID M. on

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I didn’t know you had an office on site. Please provide me with more information

GINA F. on

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Loved everything about the facility

Josh S. on

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JODI A. on

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Good experience. Would use again

JOSEPH G. on

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Definitely would come back here if I ever need a storage center again.

Gary B. on

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I was pleased with all aspects of the transaction and experience.

Keith M. on

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Nice lady, efficiently done

Amanda S. on

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Pamela C. on

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I have rented uhaul trucks twice from this location and each time Lisa went out of her way to accommodate my needs. I will highly recommend this location to every one.

David A. on

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David B. on

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We were happy with pi king up a truck at our rental storage location and we are happy with the total cost. No improvement suggestions.

Donald C. on

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Excellent service

Jennifer D. on

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Christopher B. on

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Steve H. on

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Steve H. on

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Stephen Y. on

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Paolo E. on

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HOLLY P. on

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TERICA A. on

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Jill Y. on

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Patricia L. on

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Explain about having to park outside the gate so as not to block the mechanism that unlocks it for the people who use the storage yard. I made this mistake because I thought I was supposed to park my car inside of the locked yard while using the U-Haul truck and this wouldn't have happened if I had been notified before hand. Otherwise that's my only complaint the people are very friendly and the site is easy to access.

Gretchen S. on

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James O. on

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Old truck

Kelly W. on

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Lisa and Susan were incredible!

Mark D. on

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Provide better customer service at your 625 Industrial Highway, Pottstown, PA location.

BRAD S. on

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Lisa B. on

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Lawrence B. on

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Andrew L. on

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Just dropped off the uhaul and out the keys and contract in the drop box. Very easy

ROBERT T. on

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THEODORE B. on

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Easy / Convenient / Life-Saver

DONALD L. on

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don N. on

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Gavin W. on

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Adjustments to mileage make miles flat rate prices, and if you go over then charge 1$ a mile

ROBERT D. on

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Customer did not leave a comment.