Butler Customs
(U-Haul Neighborhood Dealer)

20 reviews

277 S 27th St   Boise, ID 83702

(208) 672-9660

Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed

Contact Us

(208) 672-9660

277 S 27th St
Boise, ID 83702

Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Jesse W. 
Rating:
1.0

They repaired our car to hook-up to the light system on the trailer and then it didn't work and we paid $140 dollars for it. They were nice enough to rush the process but the fact that it didn't work and we didn't realize until it was too late to turn around was super upsetting.

Amanda C. 
Rating:
2.0

No blankets were left in truck. Sign on door said left for an emergency. A bit disappointing.

Scott P. 
Rating:
3.0

Make sure the clerk are fully up to date on customers reservations.

William W. 
Rating:
5.0

Customer did not leave a comment.

haley S. 
Rating:
5.0

Very efficient, The gal that helped me was friendly and very helpful. The truck was clean and ready when I got there and she even walked me through the process as this was the first time I actually rented a truck. I will definitely go to this place first when I need a Uhaul again

Tialisa T. 
Rating:
5.0

Quick friendly service. Went out of there way to get me going by staying late .

Robert M. 
Rating:
2.0

Lot was filled with junk and debris

Mike S. 
Rating:
5.0

Customer did not leave a comment.

DAVID K. 
Rating:
3.0

It was quick and easy to drop off here. The employee who helped me was really helpful and polite. The location itself smelled like cigarette smoke but other than that it was fine.

Hunter L. 
Rating:
5.0

Customer did not leave a comment.

DENISE S. 
Rating:
5.0

Customer did not leave a comment.

DENISE S. 
Rating:
2.0

It was ok ultimately- I got the truck. Truck was somewhat dirty inside. Shopkeeper didn't answer the door and we had to call the main office who then tried to call him. He opened door 20 minutes past opening time. He didn 't have the combination to the key box and had to call someone.

Sheila C. 
Rating:
3.0

Apparently this is a new location so the operator was struggling a bit. He was friendly and helpful, and I am sure he will be an asset to U-Haul

Peter K. 
Rating:
1.0

Make sure the truck is clean and in good working order. Fill the tank so the customer can be on their way. I felt like the truck was not only dirty, but very unsanitary, especially considering a global pandemic situation. Between the change of pick up locations, filthy truck, and low gas, I was doubly delayed on my very tight schedule. Greatly dissatisfied with this experience.

Maggie R. 
Rating:
3.0

Customer did not leave a comment.

Gary T. 
Rating:
3.0

Customer did not leave a comment.

Felicia F. 
Rating:
5.0

Customer did not leave a comment.

Zohar A. 
Rating:
5.0

Customer did not leave a comment.

Sierra S. 
Rating:
5.0

Customer did not leave a comment.

Thomas H. 
No reviews have been submitted for this location.

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