Customer Reviews for Butler Park Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Butler Park Self Storage

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Jose M. on

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Best courteous service

Kristy L. on

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Continue to have great customer service.

Tammy C. on

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Extremely helpful location and very polite

Daniel S. on

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Customer did not leave a comment.

ROXIE T. on

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Paul is a delightful representative of your company. He was helpful , knowledgeable and most of all kind. He helped me through the rental experience from start to finish??????????.. I rate him a Thousand stars. Also I rented a excellent truck ( brand new one).. I will highly recommend doing business with the best Rental / storage in Stroudburgh ????. Thank you much. Roxie T.

Trade M. on

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No improvement necessary.

Nydia D. on

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Everything went well. Paul was very helpful.

SUMNER B. on

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Easy drop off

jane D. on

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Paul M. on

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MAURICE S. on

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DAVID G. on

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I would not improve anything. I have been going to this location for past 5 years. The service and quality equipment are always above my expectations.

Christine M. on

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I gave an average overall because it's extremely difficult to determine how much gas is used on a long trip. Our truck only came with a little over a 1/4 tank in it. Apparently, we didn't put exactly that much back in but were charged an extra $7 on our credit card. UHaul needs to fill the tank and then customers can just fill the tank when they are done and not have to worry about it.

Gustavo T. on

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Jo Lynn H. on

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Richard Z. on

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Wiley C. on

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have an area for parking returning vehicles with car carriers. All I saw were standard parking slots.

Tony A. on

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The fella here was professional, very nice & rented to us after 1-800-GoUhaul said there was nothing in a 50 - 100 mile radius. Gouhaul was extremely rude & hung up on me. Actually would love to have the cust serv rep name. Your 1 -800 number is useless if you have to call repeatedly only to reach a recording that's says "all agents are busy", then have numerous actual reps say my computer is frozen, or rudely hang up. This took place repeatedly over the course of literally 100 plus calls within 2 days. If nothing was avail.....how was I able to find numerous avail rentals within 30 min area by calling direct myself???

Kenneth L. on

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Dennis M. on

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Rose Marie K. on

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Convenient drop-off, personable and efficient personnel

sophia W. on

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Need to inform about one way drop off better. No one was there to receive return and was told they close @6:30 but close 1pm on a Saturday. Very confusing. .

Brian L. on

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VICTOR R. on

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Jonathan I. on

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Paul provided exceptional service.

Louise G. on

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Joeny H. on

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Brian L. on

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Patrick H. on

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Staff was pleasant and helpful. Plenty of room to park. Drop-off was easy. This was the first positive experience I had with U-Haul in the 2 days I utilized the company. 3 previous encounters were all frustrating and fraught with errors.

Richard Z. on

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Not a thing

CHRISTOPHER H. on

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Customer did not leave a comment.