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Phil Carkicj
Customer Reviews for Byrds Mini Storage Dawson 400
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellence. In every way! Love!❤️ A#######
Kevin MurreyVery nice staff, no hassle!!
thomas demoGreat staff!
Mike HinmanPam Bryant gets all the gold stars! A++++++++¥
Kevin MurreyThe owners were knowledgeable and pleasant. I highly recommend Byrd’s Storage.
DARRELL WATTI really like this location. The service and people are very friendly as well as helpful 👍🏾 🙂
MICHAEL LITTLESGreat friendly and helpful staff, they loaded and unloaded the trailer.
Dan ThomsenPleasant ladies in the office.
Patricia GuerraNo issues at all with location or equipment. Only issue was with returning the vehicle through the online drop off process. As I was taking the requested pictures, the web page gave an error and returned me to the dashboard and I was unable to continue the drop off process. I just hoped that everything was received appropriately but had no confirmation of that.
Brittney HarrisGreat location and excellent customer service.
Mohammed IqbalI can not think of anything you can do to improve. Everything went great. The vehicle was clean and ran perfectly. The people at U-Haul were both friendly and professional. I will use Byrd U-Haul in the future and recommend them to my friends.
Brian RedmondThe key item that downgraded my experience is that the online system has no inventory control or availability. Meaning I booked two dollies that are not even available at the location. In addition, blankets were an issue also. I did get the trailer needed and even returned 3 hours early. I wished that there would have been some return in rental fees.
Kenneth GrossFriendly staff and were very helpful! Will rent again
Christopher GoodieThis location is so professional and so helpful. Really took the time to explain everything. Definitely will use n future.
Stephanie DavisI absolutely love dealing with Byrd! They are the friendliest people I have ever met! I will always recommend them for uhaul and storage.. thank you for always being so sweet!
PAMELA BURTONContainer was dirty!
Ravi Raoushanexceptional customer service!
Mark YoudellAlways have excellent service from everyone at byrds! We had a little bit of a problem getting the ramp to go back up but thank goodness it all worked out fine!
CHRISTINE CARROLLJennifer and Pat are so wonderful.! the very best! They get all the gold stars
Kevin MurreyAwesome job!
isabelle bowersStaff at this location called ahead of time to ensure that I had everything that I needed to have a successful rental. Location was easy to find and well marked.
Hudson GarrettExceptional in every way! Pat is so terrific! All the gold stars!
Kevin MurreyLove these ladies in both Dawsonville locations !! They made my stressful move much better
CHRISTINE CARROLLBest U-Haul I have been to!!!
Tony VecchioFriendly staff. Awesome customer service.
Carlos AvilesKeep the Good Work up. Thank you
Jason TawfikTruck had over 160,000 miles and broke down on Interstate for over 2 hours. Had no oil in it.
Kenneth McNealI needed a 10 foot truck. Pat worked so hard finding me a 10 foot truck and having it at this location for me. This woman goes out of her way to keep and make customers extremely happy! She is so wonderful, and so friendly to deal with!
Kevin MurreyI was surprised that this location was closed on Sarurdays. Not convenient.
Jim JarockiGreat service, and truck was clean and drove well!
Justin DixonTop of the line! Exceptional people, exceptional in every way! Pat, Pam and Jennifer are Wonder Women of 2023! Superheroes! I rent U-Haul, vehicles and equipment for my business weekly here, and always the very best! never ever a bad experience!
Kevin MurreyGreat Customer Service 👌
Elgin WingardSuperior in every way! The best U-Haul rental experience ever!
Kevin MurreyTerrific in every way! The very best! Pat & Pam get all the gold stars!!!!!!!
Kevin MurreyAsk the nice attendant to help you move the side windows where you can see. I just couldn’t do this myself. Loves the van. Loved it. The wonderful desk clerk was great. The nice man who parks the van was great. Great experience. I will Be using again. Thank you. Janie Burel.
Janie BurelPam and Pat make renting a U-Haul so very easy! Very professional and make renting a U-Haul so very much fun! Thanks!
Kevin MurreyAbsolutely nothing! Keep doing what you're doing.
Ray WorrellNo improvement needed. Wonderful service.
Pat HenryOur last that checked us in was awaome! I believe her name was Catherine. Excellent customer service
Jesse BolingExcellent in every way! Pat is so wonderful!!!!!!❤️
Kevin MurreyStole $200 from my account for having the trailer 2 extra days when the trailer was dropped off the same day.
Cory DavisThe ladies at the front desk were very helpful and friendly
Chad PageThe guy met us outside before we could even come in was very polite made us feel very welcome in out new state we moved to and also welcomed us here!
Whitney ShermanThe best in Dawsonville
Franz AlejosMost helpful team I have ever encountered when it came to renting a uhaul!!!! Moving can be stressful as it is and they did their part to make it easier!!!
Emma MartinFriendly team that works at this location.
Ron RimawiThis location I would definitely recommend very nice and clean storage people are very professional and helpful great service can’t say enough especially if you have a big rig moving van thank you BYRDS mini storage god bless
Tevita foaluholaWas a fantastic experience!
Michael KingThe experience was as smooth as silk and he ladies were both knowledgeable and friendly.
Edward MartelThe front desk ladies were awesome!! So friendly and helpful!!
Jim StewartPam Bryant is Awesome!!!!!!!
Kevin MurreyCourteous, professional, friendly. Very pleased
ERIC DUNCANGreat experience.
Josef BrisudaThe service and tech support was awesome, I felt like I was a family member.
MICHAEL LITTLESWe had to postpone our move date 3 times. Still your staff was very accommodating and very kind and friendly. The whole experience was stellar. Ed Martel
Edward MartelBeen renting from U-Haul at this location for years. Always an excellent experience. All the gold stars these girls get.
Kevin MurreyEverything was perfect! Great customer service in the office and on the phone. Highly recommend this location!
Salvatore LuiseI rent trucks and trailers from this location for business at least 2 to 3 times a month and always a five-star experience! The whole team here is awesome!
Harold LoadholtAll was perfect.
CARL AVERYThey hook up the trailer for you and safety is always first. They make sure the brake lights and turn signals are working. Super fast and excellent in every way wonderful team here all get five stars.
Kevin MurreyByrd’s customer service was excellent. I left a bracket for a mirror, they called me told me what happened, From the reservation, pick up and return Byrds was amazing. I definitely will do business with them again and recommend them to others.
CHRIS PUCKOKeep doing what you are doing. My experience was great.
Preston Wilkie