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Emily L
Customer Reviews for CT Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly and helpful staff...highly recommended pick up and.drop off location..
Joan FI had a great experience here. Jay provided exceptional service from start to finish - he was flexible with timing and made everything easy and stress-free. You can tell he genuinely cares about his customers and goes the extra mile to help, with a level of kindness and professionalism that really stands out. I really appreciated how he handled everything and communicated throughout the process. I'd highly recommend renting from here.
Addison TThe parking brake looked broken, and I had to call the store clerk over to show her. Unfortunately she said she didn't drive, so I gave it a yank anyway and luckily it worked. But besides the parking brake looking like it was going to fall off from another yank, the equipment was clean [enough] for moving purposes. Location is great - on Kingsway, between Fraser and Knight. Parking the vehicle *might* be an issue, depending on when you return the vehicle.
Michelle YPlease do not make the customer re-enter the information that has already been filled online.
Somesh BThe people at this location were very nice, helpful, and overall pleasant to deal with. :)
Teanna RVery nice staff, but van was quite dirty inside cab and back.
Christopher SStaff not trained in how to complete process. Waited over 40 minutes at the location before they were able to check me out.
Aaron CI was very impressed with the owner who rented the U-Haul to me. She was very helpful and polite.
Martin E