Customer Reviews for Cajun Hardware Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cajun Hardware Inc

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ROBERT L. E.
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Customer did not leave a comment.

brandy S.
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Luke G.
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SAM B.
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The lights were apparently clear taped on and flew off Driving to get the car before I loaded the trailer. I had to stop and buy towing lights

James M.
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N/A

Larry C.
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The representative were very professional and great customer service!!

darnelle M.
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Customer did not leave a comment.

Stephen S.
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They do an awesome job! We have rented from this location 3 times in 3 weeks and they are always polite, and on top of things. Great job!! Great

Keith G.
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This was the second trailer I've used from uhaul and had a blowout On each one the first one delayed my trip 4 hours and this time I was charged for the blow out which is complete non since

RENEE R.
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Alyssa N.
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Bethany M.
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Shirley S.
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I had to drive 20 miles to pick up the truck . Every time I schedule in Lafayette the size is not available. 20 miles to pick up a vehicle is ridiculous

cheryl T.
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Mistakenly assumed that equipment dolly came with rental of vehicle but when asked if there was one none were available. I think that when you rent they should go over everything that is available and not assume that we know this because this was the first time renting for us. Otherwise they were nice and friendly

terry W.
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patrick B.
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Tre B.
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RENEE R.
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joe W.
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Jeremy F.
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Grant D.
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Loved the service at my local Uhaul pickup. Only gripe would be because there was a period of a week where we didn't know where the truck would be located and we were on a strict schedule for time. Also, the app kept insisting that we had to go pick it up in a town pretty far and out of our way even after I reserved the truck at the location closest to me.

Troy M.
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KHALIL J.
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Close the location in ABBEVILLE,la. The guy Mr.Craig is very rude close the store before closing time . I had to run across town to another location. I was scheduled to pick up at 11 he close before 11:30 which was closing time. He hung up the phone twice I beg him to rent me the uhaul as was scheduled. He don't have great customer service skills at all. He need to be fired immediately. Mean old man , what he done was unacceptable to a me. I drove 35 mins to get to him then another 20 mins to the Kaplan location. His word was he had a wedding to go to he closing early. Thank you

Bob L.
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Quick easy pick up No issues Friendly helpful service

Candy L.
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Customer did not leave a comment.

Devan D.
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Everything was perfect, great friendly helpful service. And I was in and out of there in no time, no long waiting lines!!! The unit was very clean.

REMONIA C.
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Please explain drop off policy. I left it at the storage facility that handles u haul after hours and called them when they opened and was told that I should have left the contract in a drop box.

Roma S.
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pam C.
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Not a thing. Donna was super nice & I appreciated all her help.

jacob F.
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They went out to the trailer to help me with a lock for trailer and hitch. Very personable.

Joshua S.
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Racheal G.
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marie P.
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Good

STEVEN B.
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I've never been so disappointed with an equipment rental in my life. I made an appointment for a trailer. It wasn't there at the time. I made a reservation because it was a time sensitive engagement. After waiting an extra ten minutes I was told I had to travel a half an hour away. I was also told I'd receive a $50 voucher. I travelled and it took a other 30+ min for the employee to get me the rental, I paid cash and never received the voucher. Then when I go to return it they aren't open 40 MINUTES after their posted store hours and I have to go in through the employee entrance to be told I'm not getting any money back. I will never use uhaul again and warn anyone else that relying on them is a mistake.

TROY M.
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Cheryl H.
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kimberly S.
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Marklin J M.
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MICHAEL G.
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best yet

Warren W.
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Go U haul

Blake W.
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de P.
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johnathan A.
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Rhonda C.
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Nothing! Mrs. Donna handled everything perfect for us. I would highly recommend renting from Cajun Hardware. The service she extended to us was 10 out of 10. Excellent customer service. Will never rent a u-haul again without calling Cajun Hardware first.

Kermit A.
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Greatest customer service ever!!

ricky H.
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John C.
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ADAM T.
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GARRY M.
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Nothing great service

Michael B.
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Jeremy P.
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daleand M.
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NIELL I.
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For the next customer, you can actually call them and tell them that their reservation has changed and that the only trailer is 45 miles away! I was less than pleased when I arrived in Lafayette (25 mile drive) to pick up my RESERVED trailer to only find there was no trailer. I finally hooked up to a trailer after 1200N, which was the exact time I was supposed to be arriving at my location to meet others. This little blip in the system cost three people time and money!

BRANT A.
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COURTNEY H.
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CHRISTIE B.
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MARKESHA P.
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Nothing I even had help with assembly... awesome job in Kaplan la

Bryce Q.
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VICKIE N.
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Truck was clean. Nice ride.

MICHAEL H.
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JD H.
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KEVIN P.
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Edward F. L.
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Everything was fine.

JOHN L.
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The U-Haul truck was dirty due to ashes all over the dashboard and seats and cigarette butts in the ash tray. My husband and I are not smokers and found this displeasing. The vehicle smelled like smoke and had to be aired out by us. I suggest cleaning the U-Hauls before giving them to new renting customers. The personnel at this location were extremely nice and very helpful, which made the dirty U-Haul tolerable.

lana N.
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LARRY H.
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NOEYSHLA L.
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TERRY Z.
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Pat H.
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SPENCE D.
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STEVE L.
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LEEEWARD T.
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Tammie F.
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DWAYNE B.
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Dustin G.
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ROBERT M.
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Nothing, Ross Comeaux was very helpful.

Robby G.
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MARY JO C.
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totally satisfied.

Stan G.
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BILL S.
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The A/C did not work on the truck and I had originally asked for a truck in Lafayette. Kaplan is approximately 30 miles away; it was rather inconvenient.

RANDY H.
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Norma T.
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ANDIE L.
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the location was nice, but out of the way. I called the 800 number and then 2 different locations called me to arrange my rental. The first one was close, the second 30 miles away. Apparently, the first rental was given to someone else so I had to drive an extra 30 miles out of my way. It added over an hour to my already exhausting trip.

BRIAN B.
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When we opened the back of the truck it was full of dirt clumps and very dirty. We had to put blankets down after we swept to put furniture in it. Other than that no troubles

LISA P.
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They were knowledgeable and very sensitive to my needs!

JASCKIE G.
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Customer did not leave a comment.

jeptha M.
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JINLING X.
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LYLE J.
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Went above board to be sure I was satisfied. There was a difference in the online quoted price and the price at pickup. They honored the original quote even though they weren't the original dealer requested. Would use them again.

Robert N.
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Insure that the equipment work correctly before renting out.

No reviews have been submitted for this location.

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