The truck was given to me with no gas, the hand truck i asked for wasnt on the truck. The puck up and drop off was easy. They workers were nice.Jennifer O.
Customer Reviews for C&C Parking Lot Corp
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Lenora P.
In the morning when I went to pick the key the guy didn't even check the gas meter and put more then what it actually was. I asked him to change it he didn't do anything and say it's fine will do it when I return it. Then when I went to return it was a different person who I went to handed the key. He was very rude. I told him about the gas meter and asked him what's the process of the return he rudely told me he don't know anything call U-Haul and to figure out by myself. Then when I went to app it showed me I have to take picture of the odometer he refuse to give the key of the tuck. Then after few minutes I received email of the return receipt with extra charge of $17 gas also when I reserved the truck I inputted for 10 mile even though I drive only 6. I didn't even received my money back for the 4 miles also I got charge for gas. That was my first time renting out a Truck from U-Haul so I didn't know all the process. It Wasn't a very good customer service I'll not rent out a truck from here again.Mohammad K.
Customer did not leave a comment.Phil C.
The battery died so I couldn't return my truck at the agreed upon time, then the "tow" -which was just a guy in a BMW pissed off because he had to get out of the bed for work- took 90 minutes to arrive.Johnny F.
Excellent servicesunilkumar B.
Customer did not leave a comment.LLEWELYN L.
Pick up was great, Van wasn't clean, especially with COVID going on quite ridiculous but I didn't have a choice .Elizabeth M.
Ensure workers check vehicles in on time so the customer is not charged. Also ensure the equipment requested is providedNia W.
They were quick and efficient!!jaime T.
My original drop off was at a location that no longer accept uhaul (836 E 233street) luckily this location was available and answers their phone. They were very helpful and just told us to drop off the Vehicle at their location.KRYSTEL G.
Customer did not leave a comment.Wellington B.
Customer did not leave a comment.Alexis L.
Customer did not leave a comment.lottie D.
Customer did not leave a comment.ANA L.
I wanted to rent a hand truck with the truck. It was not available at that site and I wasn't told about it in advance. Wasted precious time, money and convenience to solve this problem.Magued H.
Customer did not leave a comment.matthew R.
Great experience! Customer service was great!Felicia F.
The attendant was nice, helpful and very honest.Ruddys P.
Customer did not leave a comment.Dian R.
I was OVERCHARGED ABD YET TO GET IT RESILVEDMICHAELAAMANDA B.
Customer did not leave a comment.Mariana D.
The experience was great overall.Gregory S.
Customer did not leave a comment.ERVINLOUIS M.
a garage-owned Uhaul location that has a tight entry, but I got a new Ford van with low mileage. I guess it is good enough for me of what I have to do.Yifu L.
The smell in the van was awful. But the van per se was good.Carla S.
You clearly over charged me for mileage. On a 27 mile round trip you charged me for 35 miles. I know its a small amount but it speaks to your nickle and dime approach to business. You are untrust worthy and I will warn anybody asking me about your company NOT TO DO BUSINESS WITH YOU!DAVID R.
Awful. When I originally purchased the vehicle it said I'd be charged $100 plus any amount of mileage I went over (which I kept track of and was fine and aware of) when I got my receipt it says I returned it the next day and was charged over $350. The pick up process was completely online and not a single person to help us navigate this process. I've tried calling multiple times, put on hold for 30+ minutes and then when I've finally got through to someone and explained the issue they would send me to another receptionist or tell me to call a number that never led me anywhere. Extremely disappointed.JEHON B.
Excellent customer supportGUILLERMO C.
Make sure to recommend to actually rent from an actual uhaul company, they're more honest than the 24 hour garage/ small dirty uhaul rentalLeovaddie S.
The only problem that I have was when I did the request online I went to get a truck and they told me they don't have the truck they was going to give me a van and I told them that I did the request and I ordered a truck finally they got me a truck but they had to fix the system so that doesn't happen to another personLeonardo U.
Customer did not leave a comment.Amina L.
Customer did not leave a comment.Jasmine A.
No more to be said... PerfectEric M.